A huge thank you to Schuler Heating and Cooling! First, the people and customer experience were…read moreincredible. From top to bottom, we felt like we were in good hands the entire time. Second, with a failing heat pump just days before a cold snap, we had a consultation and a competitive quote in our hands within 2 hours of our call. The system was installed, work area cleaned (very clean!), and we were back to normal life within 24 hours. The materials, craftsmanship, and finished product were top-notch, exceeding expectation. Third, this is all happening during a pandemic, and everyone followed and/or exceeded all of the recommended protocol. I hope they don't get too busy for us, but they should be your go-to company!

We have used Schuler ever since we moved to the area 25 years ago. Most recently they responded to…read morea potentially life threatening situation when the furnace exhaust piping rotted out, discharging CO2 into the house. They responded within two hours and quickly rebuilt the exhaust. Quality of work was exceptional and the price was very reasonable. Great job!

In the past we've had service plans with larger HVAC companies that always seem to come with…read moresurprises or unnecessary repairs. Eric and Smart Heating and Cooling don't mess with that. Professionals that work with integrity.

Late on a hot, summer Monday evening we noticed that our house seemed stuffy even though the air…read moreconditioning was running. We checked the outdoor unit and sure enough it wasn't working. We have a home warranty that dispatched the service call to Smart Heating and Cooling. Their response time was quick; they were knowledgable and professional. They gave me a time frame within which they would be able to address the issue. They arrived on time and were beyond courteous. They had the parts on hand and the issue fixed within 30 minutes. I highly recommend Smart Heating and Cooling.

Marks responds quickly. He is very knowledgeable and professional. I highly recommend this businessread more

Excellent experience for us. Very knowledgeable, skilled and professional. Great customer service…read moreand great follow up. Highly recommend!!

Horrible experience with this company. From install to…read morefollow up- with all the great companies in the metro I'd encourage anyone to keep looking.

They are very knowledgeable and friendly. I had someone come out to trouble shoot my AC unit. Turns…read moreout the compressor went out and the whole unit needs to be replaced. Which is understandable. The problem I ran into with them is that I felt that I was being oversold on a couple things. The technician informed me that I need to put in a new capacitor for the furnace. I said go ahead because I was trusting his guidance. Well, turns out that since the AC unit went out, it is best to replace not only that, but the cooling coil AND put in an updated furnace to boot. This of course was told to me after he put in the capacitor. Which was too late to say no. Heartland charged me $96 for a part if you Google it costs $5 - $6 on average! And literally takes zero effort to connect it. Very frustrating. Then when I had the sales person come out for the official bid along with the owner, both were very professional and nice guys. However, again... I felt I was getting over sold. One thing that stood out in my mind was when the owner, Jim (I believe is his name) showed me that one of the air ducts was not making a 'hollow tin' sound when you press on it. That it was a sign it was rusted out from the inside and needed to be replaced. Granted I needed some duct work as some were definitely rusted. However, that particular air duct he was referring to was just insulated on the inside because it takes air away from the furnace. The hollow duct is only for return air ducts. Which makes total since. Thinking about this I feel that for someone that has been in the business for so long should have known that. Maybe not...but I just felt I was getting over sold again to drive the bid up even higher. As for the bid itself. I will say they were the most expensive by at least 20%. In short. Nice, friendly people and knowledgeable. However, they are very expensive and gave me the impression that I was being oversold. Starting with that $96 capacitor. Needless to say, I did not go with them.

I purchased a home in KC and the A/C unit was brand new and just purchased. The work was done very…read morepoorly so I looked up the serial number on the A/C unit with the local wholesaler. They informed it was sold and installed by Affordable Comfort KC. ACKC installed the A/C unit and replaced the coil in the HVAC. Their work did not hold up as the ducting slowly sunk into the unit and separated from the rest of the house. It was not reinstalled properly at all. I called ACKC six different times this past summer telling them I would pay them to fix thier work. I never received a call back for scheduling the repair. During our last call I told them this is the last time I would be calling if I didn't get a response and leave a bad review with pictures of their work. I did not receive a call. This process was between two and three months long. They had time to call me back. Man of my word, here is the review. In conclusion: ACKC was unwilling to call me back and stand by their work or even come out and look at the poor install. I would be happy to replace this review if they would just come do the work. I'm even willing to pay them for their time and update my google review. Just make it right.

Ryan and Affordable Comfort KC are great! Call them first. He was responsive to phone calls and…read moretexts, showed up when he said he would and his work is top quality. He caught a few things the first guy missed (and these things were confirmed necessary by another technician). He makes sure you have what you need, but won't try to sell you on something unnecessary. The products he uses are great quality. He is an all around good guy who does great work! We won't use anyone else!

Ryan came right on time, with a mask. Very knowledgable, thorough & personable! Highly recommend…read moreboth Ryan & Scott!

Two days before Christmas and my furnace isn't working. Called Pocock at 8:15 am and very pleasant…read moreand polite person told me they would have someone here before noon. Friendly, polite and professional service techs arrived around 9:30 am. They were able to diagnose the problem and fix it in no at all. They were done by 10:30 and I have heat. I was expecting a huge bill but was pleasantly surprised at the very reasonable cost to fix this problem. I would definitely recommend Pocock Heating and Cooling.

We just had a complete HVAC system installed and they did a great job, they were professional and…read moreanswered every question we had. The new Rheem system is a huge improvement and we look forward to many years of comfort.

I've been using Mike and team for a few years now. Genuinely nice people, friendly, knowledgable…read moreand honest service. I can't say enough good things about them! I would never go anywhere else. 5 stars.

I had them put in a new high-efficiency furnace and hot water heater. They gave me a reasonable…read moreprice, showed up on time, and did a great job. Very good to deal with from start to finish. I highly recommend them for both service and new systems.