wonderful of professionals. came in for an mri. and the tram was so very heartfilled, pototve…read moreand so helpful as my back was in quite a bit of pain. lucca, ricky, aaron, uesinia, jose, and anavaida. tha k you. highly recommend

This was by far the most easy experience ever! I got a…read morereferral for an MRI, and I received a text message to schedule my appointment. I did everything from my phone from filling out the intake forms to choosing the date and time to my appointment. A few days before my scheduled appointment I received another text to do a pre-check in and that was pretty easy and straight forward as well. The location is pretty central to west Chula Vista, with plenty of parking in the parking garage, I love how there's plenty of signage to kinda guide you were to park since the garage is pretty large, so you can park close to the business you're going to. Once you make your way in, the waiting area has these little kiosk screens to check in and BAM! That's it. SUPER EASY! It almost didn't feel real I sat down and got called straight away and without delay. The tech was pretty kind and friendly, he told me how long it would take and it was nice to see there was an actual timer I could look at to know how much time was left. So glad the facility was not sub zero temp. I was worried I would need a blanket but was comfortable the entire time. You can also setup an account to view your results online as well. They informed me my doctor should get the results in 2-3 days and that was it! It was just such a pleasant visit and if I ever get more imaging done I'd totally be telling my doctor to send me here again!

I visited the ER and had a quality visit. They were professional, caring, and kept me informed at…read moreevery step. The tests needed were done efficiently and results were posted to my patient portal as quickly as the Hospital received them. I am very appreciative of the care I received.

Security at the emergency room are rude. They were denying me entry because I didn't have a working…read morephone number. Not just that but what hospital emergency room has you go thru a metal detector first??? Waisting money a lo pendejo. Put them at schools. Not were ppl are going because they're sikk...BTW I was there because I was taking my 10 year old son to get a skin rash check....

Yesterday I help our buddy See his Doctor appointment Super…read moreeasy parking He a visit to his primary. And lab. He was so happy After and hungry His primary was so she took her time with him And had labs ordered too Get care here

This VA clinic is absolutely awful. The parking structure alone is a nightmare--small, cramped,…read morepoorly designed, and nowhere near enough parking for all the businesses in the complex. The spots are tiny, traffic backs up constantly, and getting in or out is unnecessarily stressful. Unfortunately, the parking is only the beginning. The quality of care at this location is extremely poor. It became so bad that I had to transfer my care out of this clinic entirely. I filed a formal complaint with the VA Patient Advocate's Office and also reported my former primary care provider and nurse to the Medical Board of California due to serious concerns about malpractice. If you need lab work, be prepared to wait up to two hours for a simple blood draw. Completely unacceptable. As a veteran with PTSD, this clinic environment triggers anxiety rather than providing care or support. This place has caused me more stress than help. I would strongly recommend avoiding this location if you have other options.

5 stars! When I walked in that day, the office staff was friendly and helpful to get all the…read morepaperwork completed. Then, they called me back shortly after. The staff doing my imaging were very helpful & kind. Also very attentive and made me feel comfortable. Highly recommend!

Very clean excellent service, big difference from H street in Chula Vista. Way differentread more

Friendly and accomdating staff. Clean facility brand new state or the art. Free drinks in waiting…read morearea. Changing room with lockers provided. Highly reccomend if you need a scan.

Service Requested ... MRI of the Knee, no contrast. Patient has Pacemaker…read more... I just received your phone call relating the fact that your radiologist is not interested in doing this MRI even though Boston Scientific (Pacemaker Manufacturer) says their product is compatible. Your company said from the outset when I first contacted you that this was within your realm of service. So I have been misled completely by your company and the company personnel responsible. Somehow, I don't believe that this is rocket science to do an MRI on someone's knee who has a pacemaker in their chest and the pacemaker manufacturer states on their information that their product is MRI compatible. Thank you for contacting us and letting us know your company will not be able to assist us.

Wow wow wow wow. The scheduler on the phone gave me the…read moreaddress for a different location. So I arrive- they say wrong location. Here's the address to the correct location- there's usually a 15 min grace period but we will call them & let them know you're on your way. So I run to my car. Drive here. 17 mins late. They got the message that I was on my way, but was given the wrong address. AND THE DOCTOR LEFT ANYWAY.. but nobody let me know until after I was here. The reviews were right- wish I would have listened to them when I read them.

This entire practice is unreliable with keeping appointments, cancels them (doesn't matter which…read morelocation). I strongly don't recommend unless you have all the time in the world. My follow up appointment has been rescheduled 3 times by this office. Do not come here if you need help. The 3rd time the call was escalated and that person said in the notes each time it said I canceled the appointments. She spoke to me accordingly, blaming me for the offices negligence. I cancelled none of them. THEY cancelled. Luckily I record most of my calls and captured some of the mess. I wonder what other false information is in their hidden records. Speaking of records, they don't use Epic MyChart nor any electronic records. Nothing is transparent or accessible. They don't accept any records from outside transferred in. So without any 'history' a claim was denied. Their response is they make their own history okay. They have but not a helpful one. The staff that do monitors aren't knowledgeable at all about the sensors. The imaging techs were good and that was the only positive. I write this review so people who need timely assistance will not be harmed. Further if you come, record everything bc they will falsify some events and leave you in the lurch. Run from this place.

Had a wonderful time at Hi mom, they were so kind and accommodating to support my session since I…read morecame from out of town. The ultrasound technician was funny and did a wonderful job! I hope to return

I had a very disappointing experience during my most recent visit to Hi Mom for a DNA test related…read moreto our baby. I had previously been to this location and had a great experience with the woman doctor who helped us the first time, so I expected the same level of professionalism this time. Unfortunately, the doctor who saw us on this visit, who I believe was named Abe D., was very unprofessional and rude. When I asked a question, instead of giving me a clear and respectful explanation, his response came across as sarcastic and rude. We also felt that he did not provide us with enough information about the test or answer our questions adequately. This was especially disappointing because our first experience at this location was so positive. I believe patients deserve to feel respected, listened to, and properly informed, especially when dealing with something as important as a DNA test involving their baby. The front desk staff member, however, was professional, helpful, and very kind. She even apologized to us on his behalf, which we appreciated. Patients deserve to be treated with respect and given clear answers, especially for something this important. I hope the management takes this feedback seriously and makes sure patients receive the same professional and respectful treatment regardless of which doctor they see.

what a wonderful group of professionals. very positive attitude, so helpful as my back was in so…read moremuch pain. have to say that lucca, ricky, aaron, yesinia, jose & anavada. were so wonderful. would highly recommend this business. making a very tough situation, so very pleasant. thank you all. you guys all rock.

Very frustrating experience -- posted hours are misleading…read more I was referred to San Diego Imaging for a knee X-ray, and unfortunately this has been a very frustrating experience. I came yesterday morning, only to be told that their X-ray machine was down. I tried to make an appointment for another time, but I was told that X-rays are walk-ins only. So I came back today before 4:30 PM specifically based on the hours posted. When I arrived, I was told that they were no longer accepting walk-in patients because it was already past 4:00 PM. The problem is that the sign on their door clearly states that walk-ins are accepted until 4:30 PM, and their phone recording also says 4:30 PM. If they actually stop accepting walk-ins at 4:00 PM, that should be clearly communicated to patients and reflected in their posted hours. I made two trips for a simple X-ray because I was given inconsistent information. It would have saved me a lot of time and frustration if they had simply provided accurate and consistent hours. Please update your signage and phone recording so patients know the actual walk-in cutoff before making the trip.

Easy process to check in - with easy touch screen with the list of options for your visit…read more Waiting area has plenty of seating for patients, just make sure to not use your cellphone in the waiting area! This Labcorp is very hygienic, which is comforting to know. On the wall, I've seen a sign that read: "The area is DISENFECTED after each guest!' I wish there could be more parking at this Labcorp!!

Most labs are very busy and wait times are long. This is to be expected unfortunately…read more My review is based on the front desk staff alone. The lack of compassion and pure mean spirited interactions I witnessed were shameful. People are here to test for possible life altering illnesses among many other serious things. Shame on you lady! I saw you treat everyone who came to your desk like they weren't worth your time. If you can't be kind and helpful you should not work in healthcare. While there is a tablet to check in on there were many elderly people who clearly needed more help. I hope that one day when you are old and feeling helpless someone treats you like you've treated others. You are a terrible person.