This is a great place to train. Jaime is very knowledgeable and professional. He does a great job…read moreof slowly introducing exercises and focuses on injury prevention prior to doing any exercise. I would highly recommend him to anyone looking to get in shape or train.

From the owner: This won't be your typical fitness journey. Sure we're going to lift weights and crush cardio but…read morewe're going to go about it in a way that is 100% customized to your body and your needs. I have years of experience in nutrition, programming, functional training and corrective exercise and I'll put these to work when creating a plan tailored to your unique fitness needs.

I joined Chandler Fit Body in July, I was starting a new job and wanted something on my way home…read moreso I couldn't make excuses to not go. It is a 30 minute HIIT class-you can do anything for 30m right? The team led by Teresa is fantastic and they can adapt the exercises to fit your specific ability level and my dream is to have zero exercise modifications but until then I will relish knowing I am stronger every class!

I joined FBBC Chandler two years and a couple months ago, 800+ classes I'm still fucking Satisfied!…read moreThirty minutes of intense training during the week, about 40 minutes on Saturdays. Our fearless leader Theresa is Awesome and challenges you every moment. I'm driven and work like a demon for my muscles and Chandler Fit Body Bootcamp makes me work for it! Totally Worth It!

I was on vacation for 10 days and this gym let me sign up for the time I was just going to be in…read moretown. I did 2 classes with Dante and 1 with Troy. I felt totally welcome by both them and the regulars. They pushed me enough when I was slacking a little and also helped educate me when I was doing something wrong. It was an open environment that felt ok to be myself, and try things without feeling pressured or embarrassed. I highly recommend this place. Very clean, open, inviting, and lots and lots of classes to work with my schedule. Probably the best gym I've ever been to. Next time I vacation in AZ again, I'm going to try to be close to Pitt Fitness.

Awsome trainers. Great gym…read more Huge, it is so easy for social distancing If you want a great workout to sweat and feel good after, this is the place for you.

This is NOT a gym. Its a training facility. There are personal trainers who will work with you to…read moremeet your goals. We have been working with one trainer, Patrick, for years so when he moved here a few years back, we moved with him. As for the facility itself, it is such a relief to go to a "gym" where the staff is constantly cleaning!!! And disinfectant is readily available after your training session. Plenty of equipment for all your needs. Whether you are a novice or training for a competition, you will find the right tools to help you with your goals. Now, as it is a training gym, you have to sign up with a trainer. I would recommend talking with a few and see which one best fits your needs, budget and your schedule. Also, you may want to sit in and maybe see a few trainers at work. Again, Patrick is our guy. While he previously helped me maintain a healthy body, he has repeatedly helped me rehab from surgery and injuries. Just this year I was diagnosed with a frozen shoulder. After weeks of professional therapy I finally went back to work with Patrick. His sports background and muscle/bone knowledge helped him create a custom routine for me. By the time I went back to see my physical therapist I was raising by "frozen" hand and amazed my therapist at the amount of progress made in a few weeks. Yeah, pretty amazing!! There are showers for those who need to go to work after their workout and seats for waiting if you arrive early, though your trainer will probably recommend you roll out or warm up to maximize your workout. Oh, and there are a few staff trainers as well as other independent trainers you can work with. Absolutely no reason why you can't find a perfect trainer at the perfect location!

I contacted Chris at Atlas in regards to a personal trainer who I paid for sessions with, who was…read morethen terminated from the gym. I had contacted the trainer and received no reply, and so I finally reached out and left a message for the staff at Atlas. Chris's wife reached out that night and I was very impressed that they were so quick, she gave me Chris's number and said to reach out to him to get everything figured out. I messaged Chris the next day to see how they can help, per the phone conversation the night before. I sent him all of my text messages showing the personal trainer cancelling, schedule that was supposed to happen, and amount that I paid to this trainer. He said that he would talk to his guys to see about working something out since I paid and received a quarter of the training promised. The discussion with Chris happened on January 7th, I reached back out January 22nd to check in and heard nothing. It is now January 28th and it is silent. I have not received a refund or any makeup sessions with a different trainer as discussed. I am very reasonable and willing to work things out with what they can do to help me, but I am disappointed that I received no update and no messages back on this subject. At the very minimum, I expect to receive an answer - my advice, spend your hard earned money at a gym that actually follows up, cares about clients that come to their facility, and doesn't hire people who can't be trusted.

I did a year 3x a week and saw Rigo twice I feel he's a salesman at best. 1st. trainer no weigh in…read moreno measurements for months, 2nd. trainer was really good but didn't last long 3rd. trainer was good also but didn't hang around either 4th. trainer was good also but at the end of my year contract. Yep 4 trainers in a year! Rigo showed up to tell me the third trainer was moving on that was are first time meeting in person then saw him one other time. I had to call him twice to stop taking money because I was 11 session's behind twice he claimed he had no idea. Poorly run business as far as I'm concerned. I went to Altas in Chandler and if I return I will use someone other than this outfit. Please note, most of my missed sections were not my Doctors appointments and if they were you billed me for sessions that were canceled by myself or the trainer themselves. And as far as measurements and weight ins that's all in your sales pitch so please don't go there. I had four trainers in a years time and you forced the third one on me saying Dom wasn't responsible enough or capable of showing up and took too much time off. Let's talk negative reviews all are legitimate or they wouldn't be posted. I paid the window company sixty grand out of pocket no financing like you were payed they stink when it comes to customer service. The painting contractors got paid and didn't do a good job. I give credit where credit is do and you personally made promises you didn't keep. Your response is not truthful but nice cover up! Oh and the trainers are 1099 self employed contractors you can legally pay them as contractors if you lock them into a contract. I showed Matt that he had the upper hand in his leaving your company. You can't have pay them as contractors and call them employees.

Taylor is an amazing trainer who listened to what I wanted as my outcome result. She help me…read moreachieve my desired look. She mixed up the routine so I never became bored working out. She is very friendly and enjoyed our workout time together.

I love Fit Image. i've utilized their small group training and small group classes, they do a great…read morejob. All of the trainers I've worked with have been great motivators / instructors, and they've all been super knowledgeable with physical fitness and nutrition. This crew will get you on track with your health and fitness goals. Go to Fit Image... you deserve it.

I just have to give a shout out to my amazing trainers! Seth and Will do a great job putting my…read morebody through exactly what it needs!! Every time I want to give up they push me with positive motivation!! I know that they have my back with my health! I was over weight and I am down 10lbs in 7 weeks. I am not only losing weight but I am gaining muscle! The gym is always clean and have such a great vibe!! Thank you Will and Seth!!

I signed up in person for personal training services and paid $1,800. Before signing, I was…read moreverbally told that I would receive a 100% refund if I canceled the next day. Based on that assurance, I agreed. I canceled within 24 hours . However, the refund was refused. I was also not provided a written copy of the contract or cancellation policy at the time of signing. This experience was very disappointing. We were cancelling due to health reasons . John Allen is not trustworthy person . He gives false promise and cheat people by taking their money and start ignoring calls and messages once he got the money . I recommend that anyone considering signing up ask for the full written contract and not rely on verbal assurances. I do not recommend anyone to join this place . We felt misled and disappointed by how this was handled. Please make sure you receive all terms in writing before committing to any payment.

Fantastic place to get personalized workouts from amazing trainers! I highly recommend it for…read moreanyone just starting their fitness journey or looking to take their current routine to the next level.

The Exercise Coach has really helped my attitude and motivation. During the last year, it's been…read morereally easy to let fear and complacency set in during this pandemic, but The Exercise Coach has remained a bright light for me. The workouts are challenging and inspire confidence and the staff of Coaches is so positive and encouraging that it helps me rise to the challenge and push myself further each time I come in. I can see how much strength I'm building and knowing that I can fit the sessions into my schedule helps me stay committed. As challenging as the sessions are, I know I can get through them. The 30-day Metabolic Comeback Challenge period really gave me the motivation to pick up and plug into the nutrition plan. Changing some big blocks in my diet really helped me move the scale down and that has been a struggle for years. Thank you for the opportunity to participate in this challenge and get focused.

Nothing but amazing coaches! They take the time to work with you and give you nothing but…read moreencouragement! I am very happy that I added this to my health journey! Even for us seniors it has helped me become stronger and stable!

5 Star rating doesn't seem high enough for this review. We…read morehad a slight issue but because of Shad Andreas (the new personal training manager) top-notch customer service skills, fast thinking and his constant communication with me, he came through with flying colors and I was totally satisfied and happy with the outcome. Shad worked hard to make things right and it showed, very much appreciated. What a fantastic decision to transfer him to this facility in Gilbert to "fix" things, he definitely is in the right spot and will go far. During my dealings with Shad last week, I dealt with numerous others that definitely deserve recognition for their patience, helpfulness and just being kind over the phone. Chase was the one answering the phone and wanting to help, good listener and never just transferred me to get me off his line, he truly wanted to make sure I got to the right person. Andrew, the assistant manager is also in the right position, he truly is there to serve MountainSide's customers. Last but not least is Chandler the manager, talk about making things happen for the good of the customers and the follow up is amazing, something you don't find anymore. Tom Hatten, owner of Mountain Side Fitness really has alot of great people at the Gilbert Location he can be proud of. THANK YOU to everyone and thanks to Tom for MSF, great facility !! (The Gilbert location has amazing up to date equipment and can be a model fitness centers for others)

I've been a member at Mountainside Fitness in Gilbert for about a year and a half, and…read moreunfortunately my last experience was disappointing enough that I canceled my membership. One morning I was taking my 2-year-old to the Kid Zone when he urgently needed to use the restroom. We were clearly in a rush, but the front desk employee stopped me and insisted I scan a QR code before letting us pass. The interaction felt unnecessarily strict and passive-aggressive. If I didn't have a membership, I wouldn't even be able to use the Kid Zone, so the situation could have been handled with a little more understanding given that I was trying to help my child get to the restroom. What made the experience worse was the tone. It felt like a scene was made in front of my child over something that could have been handled calmly and quickly. For a gym that charges close to $50 a month, I would expect a higher level of customer service and basic courtesy. I spoke with someone at the register afterward and was told the manager would be informed, but it has been over two weeks and I haven't received any follow-up or apology. Between that experience and the already high membership price (especially considering the sauna often smells unpleasant), I decided to cancel my membership. I'm very disappointed and will be going to a different gym moving forward. Unfortunately, I can't recommend this location based on my experience.

Getting a membership at Mountainside was a really good experience thanks to DJ. He went out of his…read moreway to help me and made everything simple to understand. Super respectful, easy to talk to, and just overall a genuine person. Definitely made me feel comfortable getting started here.

I joined Mountainside Fitness excited by the story. Friendly staff. Smiles. Free towels. Community…read morefirst. That story falls apart fast. I hopped on a Precor treadmill and tried to connect my iPhone. No luck. I asked staff on the floor if there was an app. No one knew. I went home and did a quick Google search. Precor uses the Preva app. Downloaded it. The app immediately asked for a club code. I called the Chandler location. Spoke with two people. Neither knew what I was talking about. I called two other locations. Same result. I finally spoke with an assistant manager. They checked with the general manager. Still no answer. Not a single person knew that Precor even has its own app. That alone was surprising. What happened next was worse. The assistant manager told me to call corporate. I did. The person who answered had clear attitude, no answers, and no idea who could help. I was then given the phone number for a local Precor sales rep. That is not a support experience. That is a handoff. I am writing this from two perspectives. 1) As a club member, this was frustrating and disappointing. 2)As a business consultant, this is exactly the kind of frontline failure I would escalate to ownership. You promote premium equipment, but your staff is not trained on basic features members actually use. You promote friendliness, but the experience felt indifferent, plus corporate attitude. You promote community, but new members are left to figure things out on their own. Mountainside Fitness started with smiles and towels. Somewhere along the way, the smiles stopped meaning much. (P.S. gave two stars because the physical gym is nice, equipment is good. But then again, that is the entry level expectation that every decent gym has. Customer service is the differentiator)