say this reluctantly but: very horrible service recently…read more I brought in my car in to get assessed for a broken handle, they took the door apart w/o even asking my permission to 'assess' it. and if I didn't go with them then its $240+ to reassemble said door. blunder #1. also they originally had quoted $260 and it jumped to $460 on top of which. congradz you already lost yourselves a loyal customer. the professional thing here to do in this situation is ASK the customer to proceed. this misquote is bc one of their mechanics doesn't know what the hell they're even doing. pricing quotes fluctuates at any given moment. thanks for curing me of ever having considered using you guys in the past. hard lessons learned. if you're reading this try Sturdivant's auto in Chapel Hill instead. they're professional + will try to actually save you time + $$. don't use these guys if you have anything slightly serious unless you've got lots of money to burn.

Saved me over $1,000 from quotes at other repair shops. Very efficient, helpful and friendly…read more Highly recommend!

Don't ever take your cat here, my Daughter went to Strickland Brothers, left oil plug loose…read more leaked out by time light came on it too late Engine shot. Then her friend to his 2024 GMC truck right after started using 2 quart oil in two weeks, check oil 2 week later 2 quarts low again, took to chevy dealer oil filter was not tight. Then another friend took 2017 Toyota oil filter was torqued 30 ft lb was to be 19 ft lb. The oil plug is 30 ft lb I would say if torqued oil pan plug and used same setting on the filter. They crew are not trained, I noticed none of employee were there when I went back on different occasion, knew something was wrong never went back.

DO NOT USE!!! Almost $93.00 for an oil change and filter. I should have refused service. Go to…read moreWalmart or do your oil yourselves. Customer service was horrible. $20.00 more than other retailers.

I have been going to this place for over 20 years, never have I've been treated and talk to this…read moreway!! I pull up and tell attendant(cat) that I needed an oil change and a headlight and inspection. I sit there for and hour waiting not that is was a problem! When the guy comes out he tells me I fell inspection! I asked why he said because of your headlight. I ask him didn't the girl tell him I needed a headlight he said yes but they didn't have it in stock. My question was why would you even inspected it knowing you didn't have the bulb for the headlight. Then he gets mad telling me it the law once they pull it in, that the girl didn't tell him it need a headlight! im simply said Im don't stupid I know it wasn't going to pass without the light!! That would be common sens?? Right! Told me to leave said they didnt need my money they make 4,000 dollars a day!! And slammed the door!! I sure hope the owners don't feel the same way Hector well that's what he said hes name was. no tag like the others but he was the only one with a shave head!! Make sure if you are thinking abut going there!!! They don't need you money!!!

It took a while to get My car serviced, as I see they have restaffed the store.seens like they…read morealways lose works was good for a while now its going down hill.

Customer service was attentive and mechanic did my synthetic oil change quick. In and out in less…read morethan 30 minutes. Even tried to tip the mechanic and he graciously said thank you but I cannot accept, said it was a pleasure and to have a good day.

The gentleman that helped me at Blacks Tire Service was amazing! The customer service and the…read moreability to remember me my name after my vehicle was serviced, showed that he cares about his customers! I will always return to this Blacks Tire Service when my vehicle needs to be serviced! The quality of work was top of the line! Thank you guys for doing an amazing job servicing my vehicle!

Always a pleasant experience At Blacks Tire in. Burlington. Mark is awesome to work with.read more

Damaged my car. Won't own up to their mistakes. Won't answer the phone, ignores emails and texts…read more No way to get relief. This is a large national chain and a very poor corporate culture. It's going to take lawyers to get them to respond. Buyer beware. Another shop found the oil dripping and states wasn't tightened. But that was before they found the damage done by this place. Shameful manager. Shameful corporate avoidance. No response after a week of emails and calls. Their poor work damaged multiple driveways and my garage. They don't care. No discount. No refund. No repair or fix of their mistake. No response. So all I can do is tell everyone I meet. These guys are not local and it's only a matter of time until they do the same to you if you use these guys. All nice and friendly until the second you have a problem. They have no training in customer service or problem resolution. The awful taste of bad quality lasts a lot longer than the quick sweet taste of low price and rushed work. Expect what you inspect boys. Oh I almost forgot. They actually didn't put the oil type I asked for in the engine either. Such a train wreck at 810 S Main St Graham NC.

Zach is amazing, everyone else is too. They always have a smile on their faces and they do their…read morebest work. I've been to many oil change places and never once have I wanted to tip the entire staffing. I could not recommend this establishment more than enough.

I never waited less than 90 min for a car wash or oil change. Don't come here unless you have all…read moreday for mediocre service.

First time getting an oil change in North Carolina and just happened to find this place. The…read morecustomer service was amazing and the service itself was perfect. The shop cat is the sweetest.

Chris has helped me several times!!! From coming to my home multiple time to service 2…read morecars(headlights, brakes & rotors, oil changes), to working on my car at my job so I didn't miss work to literally servicing my vehicle on the side of the road where it died...You can ALWAYS count on Chris!!! He also has a haul-off service and advertised for rid your driveway & sidewalks of snow! Do yourself a favor and call Chris! Outstanding value and service!!!

He had the old battery out and the new battery in the truck ready to go within minutes. Call Chris…read morefor your Mobile Mechanic needs.

Worst place ever! Total BS. I took my car in for wheel alignment after got new tires 6 months ago…read more The guy told me the shaking when I break is not because of wheel alignment, I need to change the routers and break pads on the front wheels. I then took the car in last week to do the work. Got the car back and the problem is STILL there..... and suddenly my car drives heavier, like a truck and is heavy on gas. It was not like this before. I took it back today .... and the guy says....oh, seems they changed the routers and break pads on the BACK wheels in stead of the FRONT WHEELS, as I was quoted for. And..... politely informed me that they didn't cause the fact that my car handles completely different since I left them last week. So.... I asked him, seeing that you DID NOT change the routers and break pads in the front, as they were supposed to and admits that they did it in the back in stead of the front wheels. I told them to undo what ever they did and give me my money back so I can take my car to a different place. To which is I was given a snide patronizing NO. And apparently because his poor ego cant handle a WOMAN disagreeing with him about her car, and my voice was on the same loudness as his, I was asked to leave. What a load of BS. I will never recommend this place to anyone! They have no honor! $600 and 5 hours of my life GONE and nothing to show for it except MORE issues!

The main guy who runs this place is amazing! He's Great with customers and communication! I love…read morecoming here as a woman the environment is great! This is where I come for my inspections! I recommend them for any of your car needs in the mebane area!