Well Mavis made right by redoing and replacing the pads and rotors. The squeaking so far is gone and seems all is well..Staff is great and service was corrected! read more

Got my first nail in my tire and was in and out within 45 minutes. I had a few questions but all of them were answered by the friendly folks working there. Hopefully, I don't need to go back anytime soon, but if I do, I know where I can now. I paid $32 to patch my tire. read more

I was on my way from work and got a flat and this was the closest shop. I was never expecting such great service. I am definitely going back. read more

Great customer service and super fast!! I am eternally grateful to these guys at the Lodi store!!!

Place quote a price over the phone when u get there. Its. 120..$$ more. Poor communication...

Took my car to get tires and rotors change because it was making a noise when breaking. Almost $1000 later the car is still making a noise when breaking and at first they said it can happen a few days after because of the break dusk. Almost two months later it still making the noise and when we took it back they said to bring it back the following day because their mechanic called out. Took it back when they told us to take it back and their mechanic called out again! I think it's just ridiculous, two days lost of work and their customer service is horrible. read more

Mavis Discount Tire - Location - Tires Near Me - Lodi, New Jersey

I going to amend my previous review, I will tell you why today I decided to open my trunk and I discovered something very dishonest, I was at mavis for an oil change and other services on 1/21/2023, and at the moment I thought it was a great service and Joe gave good customer service, but today I checked my trunk to get some shopping baggage and found out my stuff in my trunk was changed of position, so far nothing was stolen that I can know, just noticed that I have purchased a 5 gallon motor oil for backup and place it in my trunk brand new near another half empty bottle from my daughter car, which are two different types of oils, well to my surprise my less than half gallon of 10-30 from my daughter car and my brand new gallon that was not opened 5- 20 was empty. First I don't understand why to replace my back struts he has to empty my trunk, and to replace my oil in my car he haded to use my gallons of oil, when I was paying for the oil change, I never requested to have it changed with my personal spare oil and change me with oils change. That's is despicable and dishonest , I will never ever come back or suggest this place to anyone. You know God don't like ugly, karma gets back to you, I am a honest person I believe you will get caught, I feel sorry for you and your business. read more

As suspected, I was lied to about them checking the tire pressure. Just a few hours after writing the review, I checked the pressure and they were ALL low! Three tires were 32 while one was 29 when they are supposed to be 36. The dishonesty is unbelievable so I suggest you do not go here for anything! Will not return. Although they were nice, they did a half-assed job and are way overpriced for a "discount place." I bought tires and the warranty from a different Mavis, but this location claims that only the tire rotation is covered under the warranty not the tire balance. FYI Mavis, most places will rotate your tires for free with an oil change so the warranty is crap (don't buy it). They said they would charge at least $25 for a basic headlight and $20 to install it so I went to Auto Zone next door for that instead. Here's a run down of the half-assed job they performed: I ended up getting the tire rotation, balancing, and oil change, but as I was driving away I noticed they took off the old "next oil change sticker" and failed to put a new one on the windshield. Also, the manager claimed that the mechanic checked the air pressure of the tires, but that was not on the receipt and it did not say what the tire pressure was at. Finally, the services should have taken 30 minutes altogether, especially since there was only one car before mine, but I waited there for a little over an hour even with an appointment. Overall, I found this place to be overpriced and not thorough. There are much better and cheaper places in the area where I will be going in the future. read more

Fast and friendly service and they explain everything. Very clean shop! Prices are fair. Staff is friendly and knowledgeable.

Learned the hard way not to go here if you need to stop in and have someone check your tire pressure. They sent me away in the pouring rain two hours before closing time telling me "everyone was gone". read more

Mavis Discount Tire Lodi #537 144 US-46 E, Lodi, NJ 07644 "HORRIBLE SERVICE" I ordered tires for my 2016 Nissan Rogue from Amazon as they were more affordable than the dealership. With ordering from Amazon, they will have the tires shipped to the location of choice from their selection provided, and also included in the total of the tires will be the cost of service. Great deal in the initial stages. Amazon once again looking after the customer. I choose Mavis Discount Tires - Lodi, NJ #537 as this was close to home. Tires arrived, we called and confirmed so sounds like we are all set. Showed up to the location on 10/1/21 for my 11am appointment, things seem good so far. Left the car amd went to go get a bite to eat.  HERE COMES THE INCOMPETENCE OF THE LOCATION Then we received a call that they cannot locate  the tire lock to remove the tires to replace them. Odd... I am thinking it has to be in the car, I  would not remove it. Luigi, the person who I spoke to says if they don't have this, they cannot perform the service without it.  He assured me they have searched everywhere. So I called Nissan - Middletown, NY where I purchase the car, as they would have been the last to potentially used it. Spoke to someone and they told me they will normally use a universal tire lock during service, as they never go into the customer's car. He suggested places in the car where it can be located. He offered to get on conference to speak to Luigi and maybe guide him to where it could be. We did just that and it was unsuccessful. Nissan Middletown NY representative asked them if they have a universal tire lock they can use. In amazement they did not have a universal tire lock. Shocking! As they are a Tire Shop. We proceeded to call other Mavis locations in the area and they had a universal tire lock, but we were unable to transfer the service to a neighboring location. We spoke with the manager/front desk person (Indian looking man, a little heavy set) and he really did not offer any type of customer service or apology for them not being able to perform the service. He said he checked with the guys and no one had a universal tire lock kit they can use.  He said one worker had one but it broke. He said the other worker who he knows has one was not in that day and will be in on Saturday. So he told us come back. Thrilled that someone who works there has the tools needed and we'll get it done the next day. Still odd that the tire shop does not own one. But oh well.  The manager/front desk person then reschedule the appointment for 10/2 and he said they open at 8am but the guy will be there at 9am. The manager/front desk person said he will call us at 9am to confirm that they have the kit and we'd be all set. 10/2/21 is here. No call from the manager/front desk person on if they had the tools. Between 10/1 and 10/2 this man's attitude and level of service is pretty much just saying he doesn't need the business and quite frankly he doesn't intend to help us or even be honest with us.  Around 10:30am we decided to call before just showing up and being disappointed and pissed.  When we called he had us on hold for about 15 minutes, and we knew then that this was bullshit. He knew this worker didn't have the tools and he lied to us on 10/1.  He got back on the phone and said he doesn't have the kit with him. NOT SURPRISED PISSED!!!! So we called Amazon to see if we can transfer the order and service to another Mavis location, but unfortunately we were unable to do so.  So we processed a return of the tires and will now be going to Nissan to get new tires. Which is probably what we should have done, but aren't we all trying to save where we can these days. It's awfully wierd that a well known tire place does not  carry all the tools necessary to work with all types of tires and cars. Not to mention the horrible service offered by the manager/front desk person (Indian looking man, a little heavy set).  There was no sense of customer service or urgency. And also not providing transparency or honesty to the customer. I have visited Mavis before but that was my last. This location definitely adds a stain to the Name. I DO NOT RECOMMEND THIS LOCATION DUE TO THE INCOMPETENCE! read more

This is the worst service I have ever received. They dont know what they are doing and charge you 3 times more than any other place. -_- They say they do checks to your car but they dont. They just tell you everything is good. I'm very upset I even wasted my money here but they have no clue what they're doing. Wouldnt recommend it. read more

My car was serviced and ready for pick up well within the given timeframe. The gentlemen were polite and professional.

Great customer service! I recently had a plug installed (is "installed" the correct term?) on one of my tires by a roadside mechanic, and a few days later I started to notice that the car was slightly vibrating when driving at higher speeds (65-70 MPH). I called STS to see if I could bring it in for them to check it out, and they told me to come on down. They removed the tire, completely inspected it, and they found no issues (they did recommend changing it relatively soon due to the wear of the tread). They fixed the tire pressure, balanced it for me, and they didn't charge me a dime. Imagine that?! I liked that they didn't pull the hard upsell and I like that they put my mind at ease...all for zero cost. Excellent corporate structure and excellent integrity! They have a location not far from our new home in Voorhees. They'll have my business when I DO need tires! read more

I came in again to this place for an oil change and had some question about tires and a mechanic named cliff was very helpful and answered all my questions with ease. I'm very glad he was able to help me and I will recommend this place to my family. read more

Finally got here to get my tire changed. Vinnie did an amazing job in giving me directions while I was trying to find the place and got my tire changed quickly. The longest part of the job was him trying to get approval from Wright Express, since the system had a glitch and took his store out of their system. If it wasn't solved quickly, he told me that he would just write everything down and do it after I left but we got it solved while I was there. Super professional and calming (dealing with Wright Express and incompetent sub contractors was really testing my patience). He wasn't sure why the Ridgefield Park location didn't go through the necessary steps to get my vehicle serviced since that location is about 6 miles closer to me and apologized on behalf of STS. Whoever owns this store should be very grateful to have Vinnie here. read more

Aman the manager was superb. Very personable and honest. I was on the road in a rental and got a flat. All the other tire shops were super busy and required a 4-5 hour wait on Sunday. Aman got me in and out in an hour. Some of the best tire service I received. He also handled customers while answering calls with ease. To Mavis: Give the guy a raise. You want to keep him around. Great employees like him are difficult to find. read more

Called in to check prices on a set of tires for my Ford Explorer. I spoke to someone on the phone that gave me a few options. I picked the option I wanted and made an appointment. I unfortunately missed my initial appointment and called and was courteous enough to call and reschedule. I went to my appointment the next day and cleared most of my day thinking that I would be spending it waiting for my tires to be replaced but was pleasantly surprised to receive very quick service. Pricing was accurate and they didn't do what most tire places do and try to sell you a bunch of other services which I appreciate. The wait time was great Prices were great Service was great read more

Soooo.....after Mavis tires posted here saying that what appended to me was unacceptable they told me on the phone " twice " that the regional manager was going to call me and see what could be done.... but he never called me and when I try to talk to him he's never available..... This Shit is funny!!!!!!!! read more

Went to mavis to get tires and brakes done. The guy in the front over charged me . When I asked for a refund he said he could not process it. Then I noticed he charged me for extended warranty that I did not ask for and the associate said if I refund you the extended warranty then I will take off the discount. How are you going to take the discount off when there is a special. This place rips people off. Never shopping at Mavis again. Now my sensor for my tires are not working. Never go to Mavis in Lodi. They over charge you. Worst customer service. read more

EXCELLENT SERVICE PATCHING A FLAT TIRE. I needed a small puncture in a Subaru Outback front tire repaired and received excellent service both at the counter and from Clifford in the garage. I was in and out in 15 minutes and their price was extremely competitive. I would gladly return to them again, added them to my phone and have already recommended them to others. read more

The service advisors were not helpful and refused to sell me tires. Went in with a flat tire and had to change my own tire in front of the store to drive to a different location I guess they are not in the service business. Do not go to the Lodi store!!!!!! Went to the ridgefield park location and the guys there were more than helpful and happy to have the work read more

Oh my...the experience i had with mavis front 2 stores to the filthy language the desk guy was using on the phone to the corp customer solutions person I hope people read this and stop going to this company. I wanted shaking in my car to stop. I was told it was the brakes. I paid 320 for rear brakes and 250 in another location and the severe shaking continues. It had nothing to do with brakes. They do rob you. Now this is going through legal. Guess the owner doesnt care who he hires read more

They are stealing from people. went in to check why tire air pressure was low even when I filled it with air and I just bought brand new wheels from them a week ago. They were charging 150$ for a piece that cost $41 in Autozone and then it turned out the piece didn't need t change a gasket needed to change and that is $5 in Autozone. talking about, "we will fix it for free if I bought the $150 piece". Glad my husband caught on and went to AutoZone and bought what was needed aven after they told him that he won't find the piece there and that only they carry it and the dealer. read more

Got a good price but the staff are slow. I was told it would take 30 mins to change two tires once I got my car in. They took off 4 wheels mistakenly then spent another hour changing the front tires. The guys didn't appear to have any sense of urgency whatsover read more

As I had my car towed here I was somewhat of a captive customer - and felt treated as such. Ultimately, I agreed to work of which not sure all was needed. Or that the Mavis salesman, Caesar (sales before safety appeared to be his concern), would have recognized was needed at first - they would have realized later what the tow truck driver saw in seconds before the wheel even came off. I was also quoted a lengthy repair time seemingly to justify given a small favor on a labor quote. But with the actual repair time about half what was quoted now only feel like I was ripped off on that labor component. The sad reality is that after $800+, i am unsure if the tires were the proper ones for a 4 wheel drive option vehicle (he only mentioned price, price, price even when i questioned suitability), the proper work was done at all and that I wasn't ripped off. Even though my brakes are warrantied here, I'll not likely return. read more

To be honest I had a bad experience originally but I spoke with Archer and he turn the experience to a better one. Not gone forget what happen but honestly I'm satisfy and they still have a customer in me just wish that manager could get better training or be replace so nobody else have another encounter like mine. read more

So I make a appointment for a oil change after getting a email . Get confirmation back. Go to store for my scheduled time. They don't have anything in there system about me my appointment. Tell me have to wait 2 hours to change my oil and rotate my tires or come back later . Lots of luck with that . Down the road pulled in and 20 minutes later done . That's with no appointment. To bad I liked Mavis . read more

I am going to start with what I did not like I've bought a brand-new set of tire one week later it exploded maybe a defect ??? not went flat luckily I bought the warranty now even with the warrantee it cost me $70 to get a new tire ?????? Their prices are very good !!!! Their service was very good !!!! Staff was knowledgeable But when you use the warrantee as I did in that one tire then you have to buy the warranty again on the next higher which makes no sense any other company that warranty still carries over onto the next tire I would not recommend buying tires and read more

So if there was no stars I would give this place no stars. The Reason why because I took my truck bill for spark plugs and round paying $3,300 for nothing. My truck was never fixed and I still have problems with my truck.I will never do business with them again they took my money for a wheel alignment and I asked them before they will try to do it well fits on the alignment and they said yes Play took the money $80 at the end I didn't get the lemon down and they gave me a hard time give me the money back when I paid already. This play should be shut down. I got tired of those back on a store credit and it was right behind the business card I asked the manager Elvis what is this and he goes it's star credit right behind the business card he goes we are a tire shop not a store credit place lol it's a joke. They just care about them selfs and to make a sale so they can get a commercial if they don't do a sale they don't get paid that's how they work. I hope this place shuts down soon. read more

COVID friendly very serious another jobs highly recommended it because they do all the hard work and give very good prices and help you even more if you ask to be honest this my go to shop when my car is in swivel your crazy if you don't come here especially my boy Clifford working god and will do it fast quick and easy read more

DO NOT GO HERE! Unless you want to be ripped off. I needed 4 tires for a 2001 Honda Civic. They quoted me $65 a tire with a grand total of $718. WHAT? I laughed and walked out while the counter guy yelled "wait! We can work something out!" I went to ETD in Lyndhurst instead. $70 a tire, $400 total. (They advised me to come back for an alignment for another $90). Mavis is a RIP OFF. read more

My husband had his brake done coz he's hearing squeaky noise they told him he needs new brakes new rotor and caliper. My husband paid 450 and after 1 week noise came back then he put on just some kind of grease or lubrication and the noise still there he said maybe bearing.We went to another mechanic and we found out that the problem was the brake pad that Mavis used was not right for Nissan Pathfinder they used cheap brake pads not disc brake pads I would never come back in this place we even broke abs sensor because of this we paid Nissan to replace it for 250 read more

I just want share how promptly and efficiently I was helped by Aman. He was courteous and professional and went above and beyond. I'll definitely be returning to this location for my Tire needs. read more

Quick service, extremely great follow up, and good prices...read some of the reviews and was skeptical about going but these guys really went above and beyond. The guy in the shop David went to get my tires from another store and then offered a discount for waiting. It wasn't even that long a wait, it showed he cared. Not sure his position but as long as he's there I'll be back for sure. I even sent my brother in law and he said the same David offered him a great price on his suspension. Definitely my local shop...highly recommend. Ask for David, you won't be disappointed. read more

Brought my car in 5 o'clock last minute hoping to get appt for tomm the team got me in and the crew did my brakes the same day awesome service read more

This is by far the WORST place to ever bring your vehicle! I took my car here because my tire was feeling like if was going to fall off, was told it was my lower control arms and brought it there to check it out and see what was wrong. They charged me $900 for a control arm replace and told me they checked my tires. Immediately after l was Driving my car felt exactly the same as when I brought it in like they did nothing to it! Next day I'm on my way to work on the HIGHWAY and my tire flys off ! I almost LOST MY LIFE ON THE FUCKING HIGHWAY! My wheel then proceeded to roll and hit 4 other windshields putting other lives at risk as well! Insurance adjusters said my control arm had to still be fixed which means they never did anything they were paid to do! Now they refuse to fix and or refund me for the "work" they did on my car! These people tried to KILL ME and don't even have the human decency to admit to or fix their mistake! Completely negligent and rude and HORRENDOUS customer service. WILL NEVER BE COMING BACK AND WILL BE HEARING FROM MY LAWYERS ASAP !!! read more

Called the store to find out the price for the wheel alignment, I was told that it was $89 with $20 discount it was $69. I came in the store to get my car done and this young employee I was talking to was rude. He definitely had a nasty attitude. Then he told me that I had to make a new mavis profile bc he couldn't find me in the system, the funny thing is I've been coming to mavis for over a year and I been there before too. Then he tells me that my total is $130... so he doesn't even know what he was doing clearly. Manager came in he fixed the issue. Had to wait literally 2-3 hours to just get my wheel alignment done... once it was done, I got in my car and I tried to turn on my heated seats.... they weren't working... called them to vent to them about this issue phone was given to the manager and the manager was def not helpful. I was almost getting scammed if I didn't complain about the price... not recommending this place. Not helpful, attitude filled employees and terrible customer service. read more

Employees installed incorrect alternator. Had to have it replaced by another mechanic less than 6 months after Mavis "fixed" it. They wouldn't reimburse me. Had to sue them. They've defaulted twice! Still waiting to be compensated. Terrible corporate level customer service!! read more

Beware this used to be called STS tire and they still have employees there that rip people off and they have attitude problems and totally disrespectful. How Mavis tire allowed this who knows. I'm talking about the 144 rt 46 east in Lodi, Nj. Beware read the reviews read more