In New Jersey working. It's Sunday, mid-day. It's raining. The time is 1:30pm and I have an appointment at 3pm. Costco says no way for any type of tire service as they're swamped. I passed this shop a day earlier and by some miracle, I remembered where it was located. Parked, got out, was greeted immediately by the manager on duty. Told him my situation and asked if he could help. By the grace of whomever, they had my tire in stock and were able to get me right in. -(Had a nail in my side-wall, so no repair possible) - I sat in their waiting area exactly 35 minutes and then, poof, it was done! In total awe at the level of prompt and professional service I received. Ultra nice crew. If you're in the area and need tires or a related service, this Mavis Discount Tire is the only shop where you should stop! read more

Mavis Discount Tire - They replaced a Michelin for me in record, pit-crew-speed! Still amazed! - Oil Change Stations Near Me - Howell, New Jersey

I got windshield wipers done there and they didn't put them on properly they pop off!! Then I brought my car there for a tune up and now my car runs like crap! There standard went down hill! I will never go there again! read more

There should be an option for no stars. Tire had a slow leak and needed to be plugged, that's all. Dropped the keys off and left my number to go get a quick bite. Walked back nothing happened, they were waiting for me. Pushing for new tires, new shocks. Now, two of my tires were a bit worn but it wasn't necessary yet. How about the plug? No....you need a new tire. Ok. Kept pushing the shocks. Now I only have 50k miles on my van and the shocks feel fine. These guys are frigging shysters, slow as molasses, and very difficult to understand. Waited for 3 friggin hours! DO NOT GO HERE! read more

please do not go to Mavis located in Howell,nj. I took my car there not even two weeks ago for an oil change. the next day my engine light and awd malfunction, and oil pressure sensor came on. I took my car to the Lexus dealer the next day for a inspection. it cost me $500 because they found an crushed after market oil filter cartridge . They broke the filter and tried to replace it with an after market. Causing the oil not to properly flow thru the passage . Damn unprofessional people didnt have the audacity to say her we broke X,y and z but we replaced it . read more

Spencer is the best ever to work with and is incredibly nice. Any service you need he will 100% help you with.

I brought my car in for new tires and a front brake job. The work was completed, but as the they were pulling my vehicle out the Mavis driver suddenly shifted my car into forward and rammed it into the lift support beam causing significant damage. I was quite upset as i watched this happen. I asked for their insurance company and was told to speak to the regional manager instead. I provided him a quote from my auto body shop and he stated that it was too high based on his estimates. They never looked at my car! Insane! Now I have to go through my insurance company to resolve and get my car repaired. I will never use them again. Absolutely the worst customer service EVER! read more

Mavis Discount Tire - This is where the Mavis employee hit the support beam. - Oil Change Stations Near Me - Howell, New Jersey

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Went to Mavis about a week ago if not, two weeks ago now and I just haven't had the time to go back due to working too much. They charge me 800 bucks to fix what they said was a blown water pump and every day it still keeps draining The coolant. They charge me 800 bucks and they don't bother to look at the cracked hose! Don't ever go here. It's a scam and waste of time. read more

Mavis Discount Tire - Oil Change Stations Near Me - Howell, New Jersey

Do not go to Mavis. Tired of being ripped off by them. long wait, minimal experienced workers. 3x I've been overcharged. Shame on me! for hoping for better experiences when I go back. almost $400 to have a battery replaced. Will NEVER spend another penny at Mavis read more

I don't know how this crackhead functioning place even has any good Google reviews!! Thee worst auto service place on the planet. Not just howell store but every mavis suck big elephant balls!! Prepare to get lied to cause that's all they do. Oh and even if you have an appointment Prepare to be here all damn day!! I made an appointment and sat here for almost 5 hours!! Totally unacceptable!! Bunch of lazy half ass mechanics read more

Omg I can't say enough about this place! Spencer and his team are amazing! They are friendly,courtesy and knowledgeable! I trust them with all my vehicles! read more

We brought our car in for battery & tire rotation. We paid $200. I specifically asked them if they rotated our tires & the said yes. When I got home to check them they were not even touched. Had they been touched fingerprints would be all Over the rims. The dust on the rims wasn't touched. There blatantly lied. This place can't be trusted. Will never return. Buyer beware. PS. This Pat person will reply to your post. Don't call. It will fall on deaf ears mavis don't give a dam about you or your safety. Spread the word. Stay far away from this business. There a bunch of cowboys in there screwing with people money & safety. read more

need a tire replaced ? be sure to have an entire day free to wait for these terrible mechanics to put a tire on. sad people sad service. do not come here read more

Stopped in twice in two days to fix the work another shop did poorly on my wife's car and to repair a nail hole on my car. They were quick, honest and easy to deal with. Very glad we found this Mavis. The team was friendly and a huge help! read more

oil change and tyre rotation. The guy told me , there is a bulge in the tyre . i refused to buy his tire . i just asked him to change the oil . He kept the car for the next 2 hrs and returned the car with a new sticker . He never lifter the car up to change oil . He never done the oil change but billed me as if he has done . read more

Absolutely amazing service both customer based and maintenance based ! I go here with all my cars and recommend to everyone!

I've been there a couple times with 2 cars. Great service! workers are great and professional. Would recommend this location

Incredibly unprofessional. I have had 3 recent experiences here. The first two times the manager Gail reassured me that things would be better the following time. If you leave your car there to address an oil change or a tire service they literally won't start working in the car until you come back. I've been told the car will be ready in two hours. Have come back in 3-4 and my car hasn't been touched, and you still wait another 90 minutes. It's an oil change. Jiffy lube does it in 20 minutes. Not sure why it takes my car being there 5 hours, especially if I make an appointment ahead of time. I just bought a set of tires. After the installation the tire pressure monitoring system light came on and no pressures were detected in any of the tires. Unfortunately I wasn't the one to bring the car back so it went unnoticed until I sat in the car. I called them and they said to bring the car in. Matt tried to convince me that one of my sensors was broken...independent of their work. In addition they tried to explain that a solitary sensor being broken would knock out all of them. These aren't Christmas lights where one broken light messes up everything else. The sensors are independent. I contacted the Lexus dealer to confirm and they assured me that it is impossible for one broken sensor to knock out the monitoring of all of them. It's sad because I used to have great experiences at Mavis, but I'll never bring my business here again, at the very least not to this location as they are clearly unscrupulous and assume their customers are idiots. Either that or they don't know about the cars they are working on. read more

I had tires put on my car , my front tire has been leaking air since I had the tires put on . I would have to make an appointment because I can't just come in and have them check why my tire is leaking. So I made an appointment my appointment time was 10:00 am I got there at 9:45 so I was early for my appointment ! I have been sitting waiting for a hour and 50 minutes and they still have not taken my car in to check my tire !!!!! What kind of service place does that ?? read more

I wouldn't recommend going here I paid 745 for a full brake job and when I got my car back the rear brake was making a knocking noise and the next day my rear back brakes started seizing and grinding extremely loud. Go to find out it's because a bolt fell out of my caliper thanks to someone not doing their job properly. I'd expect with the price I'm paying that I'd atleast be guaranteed good service. Luckily there wasn't any further damage to the car it seems for now but driving it in the shape it was felt very unsafe and I can't believe they just let me out the shop with a loose caliper. As I was sitting here waiting for more than an hour for them to put a bolt into my caliper another couple came in with a complaint about a similar situation and at the same time someone got their wiper blades replaced and when they got the car there was only one wiper blade. As small as that seems it just shows how little they're paying attention to the work they're doing to your car and your safety isn't the priority. Just the fact another car left the shop is all that matters to them. The Customer service is very good though, one guy gave me a sort of deal on the brake job at first and after when I got my caliper fixed he went out and bought the part I needed with his own money which was appreciated but I won't be able to trust them ever again and I won't be returning. Super friendly people however if you want to save money and possibly time I'd suggest another auto shop. read more

I am disappointed in the customer service I received this morning at the Howell location. I had a 9:00 appointment to have one tire replaced. My car was not taken in for about a half an hour to forty minutes after my arrival. It then took another hour and a half. I finally asked the employee at the front desk-Guy who told me he is sorry but other people's upsells took priority and caused a delay in my car being finished. At that time I saw another employee walk over to where my car was being worked on it started to come down and they told me a few more minutes. I was surprised at the reason for my car being delayed and thought it was interesting that it was only until I inquired that it was then finished up. I understand things take longer than expected but was disappointed at the reason and the way it was handled. As a first time customer I don't think I would be back. Beware if you make an appointment other people's upsells may affect your time. read more

I went to Mavis Tire in Howell to get tires replaced yesterday. I had them install 2 tires and I was going to have them do an alignment. When I saw how my car was on the lift I told them and when they examined it they minimized the issue. I guess that's easier to do when it is someone else's property. I ended up canceling the alignment. I feel if they cannot place a car on the lift properly how can I trust them do an alignment. The rocker panels were deformed between the lift arms and the weight of the car. The end of the rockers was pinching the fenders and the reveal between the rockers and the doors is off slightly. I am not sure what is concealed behind the rockers but, will need to take it to have it inspected to assure that there is no concealed damage. I just went there to have a couple of tires installed; and did not know what I was signing up for. read more

I wasted my time today thanks to Mavis. I don't like wasting my time. I used Mavis Discount Tire in Howell to put two tires on my car in August 2019. They were easy to work with and they guided me on the tires they suggested. My car had Pirelli tires on it but they told me that they were not really good tires and did not last as long as expected. They suggested Michelin Pilot. I bought them and was happy with them. I recently noticed that I need the other two tires replaced, so I decided to go to Mavis again. I went online and selected the same two Michelin Pilot tires to install. The web site said they were in stock, so I made a reservation 3 days out. I showed up at the reservation time, and the guy checking me in said that they were waiting for them to be shipped to them. WHAT???? When I made the reservation the web site said they were in stock. He told that just means they are in the warehouse and needed to be shipped. OK, but it's been three days, why were they not there yet? Then he told me that they might not have them in the warehouse and he tried to sell me Pirelli tires instead. WHAT??? 18 months they told me that Pirelli tires weren't good tires and today they tried to upsell me to them. To see if I could find a better price I looked at a couple other web sites and every other place could get them for me but it would take 3 days or more so I decided to stick with Mavis. BAD MOVE!!! What a waste of time. I now ordered them at Tirerack and I have to wait for delivery and have a reservation to have them installed upon arrival. But at least I know they are going to be delivered. My recommendation is don't waste your time with Mavis Discount Tire. read more

This place is always great . I trust these guys/gals to do a great job..its also nice to see a few females working there. It makes for a better work environment and that spills out onto the customer service . Very pleasant and appreciated. Highly recommend. read more

This place takes you're money. I've been here a few times and every time i've came my car was never fixed completed. I just payed to have my car balanced, i went to drive home and my car was pulling to the side, so i had to go back and now pay for a whole new alignment. do not trust this place read more

Excellent service. They were busy but squeezed me in to get new tires on my car! Khal was super friendly and knowledgeable and helped me to get the right tires I needed at an affordable price. Very clean place and friendly staff. Thank you! read more

The manager who called me that my car was ready was very rude. I explained to him I was supposed to get a call on how much everything was going to be and never received that call. Then I go pick up my car and told them I'm hearing a noise in the rear end when I was told the rear end was good. The mechanic who worked on my car said she didn't hear a noise. The manager was telling me they only work on what I told him to work on and he got very rude and mad when I asked "you guys don't check for other things". He got very rude and said to me "you don't know me" and moving his hands like a tough guy. The manager was very unprofessional and I am not happy. All I wanted was to find out why I still hear a noise. After taking the mechanic for a ride come to find out there is more issues thats going on in the rear end. read more

Stopped in for an oil change. I was told it would take about 1.5 hours to get to it. I left and returned 2.5 hours later. I was then told they would get to in shortly. I told them to forget it and to give me the key back. The guy behind the counter felt the need to remind me he said it would take 1.5 hours to get to it. He didn't have an answer when I told him it had already be 2.5 hours. I rarely write reviews but decided to leave one this time because I have had the same issue in the past with this location. read more

Cal , the manager needs to go . This Guy has absolutely no social skills and should not be in customer service . One day he's gonna get nasty with the wrong person. When I first walked in , I noticed he was in the middle of giving another customer a hard time . then he got nasty with me next when I tried to ask a question . Just not a nice guy. Very condescending and impatient . As it Turns out , he has a bad reputation even with his workers and is not well liked . ( they were not surprised when I walked out and refused to deal with this guy .) Corporate really needs to do a better job vetting the people they hire . The Howell, NJ location in particular is notorious for terrible management. They can't seem to get it right . This location seems to be a revolving door with managers and techs . Because of guys like Cal they can't keep customers and the good workers / techs from leaving to go elsewhere. read more

I took my Tesla here (yes you read that right) after having issues sourcing tires through Tesla directly. The service I got here was 2nd to none. Between Pete, Jon and the rest of the staff they took the time to go over the various nuances of this complex car and were familiar with it from other Customers. read more

I went too Mavis today and I was rudely verbally attacked by one of the manager's and another team worker. The manager said "I'm a blood what you gonna do about it?" And was saying "how he would lay his hands on me a female" all Bc I use too have problems with another team member years ago. I hope something could be done about this I wish I could remember the managers name. read more

My car requires special run-flat tires with different sized front & rear tires. While shopping around on line I called the Howell NJ Mavis Discount Tire center and spoke with "Frank". He quoted me for the tires and then when I said I would get back with him he asked if I was shopping price to which I said yes. He reduced the price and I gave him the order for the tires. He emailed me a confirmation for the order and appointment time. When I went to get the tires put on they said "Frank" was off that day and they only had the two front tires and the two rear tires would be delivered in the afternoon. After replacing one blown tire they said they would call me when the tires arrived. Not only did they never call me but at the end of the day when I called them, they told me they could not get the rear tires! When I asked them how do I get this resolved they said they did not know. Multiple calls to the Howell tire center to try to resolve this even with a completely different set of tires have gone without a response, each time a different person answers stating someone will call back but they never do. When I ask to speak with a manager they tell me he if off today, as he was yesterday when I asked. On the top of the Mavis invoice there a a customer service number, 800-757-4291, to call "If you are not 100% satisfied". I have called multiple times and left messages with their operator, each time they said someone was going to call me right back. On day two of this nightmare and I again called both the store and corporate multiple times with no response and I am still left trying to resolve this and have no tire for my car! In over 40 years of owning cars I have NEVER experienced such deceptive and non-responsive customer service. read more

Do not purchase a warranty from this business. Literally had a blowout after having tires brand new tires put on months prior to this accident. Spence, the store manager was rude and disrespectful. His manager was even more unhelpful and the corporate office never called me back. On top of purchasing a warranty that was never honored, my accident could have caused severe damage to myself in my vehicle after arguing with Mavis over the fact that they were the only people who had touched my tires they still charged me $400 do not buy tires from them and do not purchase a warranty. They are the worst. They wanted to fight the fact that their establishment was the only place to touch my tires. instead of being apologetic about the fact that my tires were not put on properly and caused a blowout. This business wanted to argue with me and place blame on someone else. DO NOT SPEND YOUR MONEY AT THIS ESTABLISHMENT. YOU WILL BE SORRY. read more

Howell mavis manager tried to Jack up the price on a brake job by 40 %. When confronted he laughter and said he can do what he wants.

Bought 2 new tires for my car great and attentive service.

Update: I took the tape off of the MAF and the mechanic broke the MAF sensor which he told me to my face he did not, he taped it and used gorilla glue to try and fix it. This is place is trash and I wish them the worst. read more