They used to be pretty good. (I repair and update my vintage vette, so I'm familiar with car maint/repair). The last few experiences, not so good. My wife went there with a slow tire leak. Dude at the counter is like 'ya definitely need all new tires, this tire has a HUGE hole that can't be fixed and has no tread'. (Next day I had it patched at Riverside in Saddle Brook) Meanwhile, in the real world, before I sent her there I had removed the tire to find the source of the leak (small nail) and I checked out the tread. So, essentially the counter dude was not accurate, to say the best, untruthful to say the worst. Anyway, there ya go. read more

had new struts, rear, shocks, rotors and brake pads all around install installed to the tune of $2500 plus. Front driver side tire fell off less than 10 miles from the shop. tech forgot to put the nut on the upper control arm. almost drove into oncoming traffic. could have been very bad. read more

Mavis Discount Tire - Tires Near Me - Fair Lawn, New Jersey

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Great price great service. They gave me a great price on tires and the customer service was fantastic.

tires are goo, here or anywhere els, my biggest issue is the scratches they are causing to my original 2000 miles rims on the center and by the nuts, having an appointment is like having no appointment they don't care, to many unprofessional people working there, not recommended read more

Mavis in Morristown NJ gave great service with a full refund on an unused tire I had purchased, but could no longer afford to own.

I scheduled an oil change for my car. When I came into the location to drop the car Brian was so rude to me. . I was so taken back with how ruse he was. I will never go back to the establishment. And I believe he is a manager of that location. read more

I had a leaking tire and they took care of me within an hour on a Sunday! New Manager Vega was great!!! Highly recommended read more

Rude service. Misleading mechanics. They knew from the beginning of the transaction that I was a veteran and proved to me that they don't care about service members of the US. Every staff member I spoke with was either incredibly indifferent, belligerently rude or was directly lying to my face with a smile. I will NEVER bring any business to Mavis Discount Tire. They made an unfortunate event 100x more frustrating. read more

I called in the morning about buying a tire and having it installed. the guy was courteous and found my tire match and said it would be at the local shop in Greenbrook, NJ by 4pm and price would be $260 with tax. I called on way there at 3:45 and lady on phone said it wasn't there. then called me back 10 minutes later to say it was. Got there at 4:05. Car went in by 4:10. lady calls me to counter after 25 minutes to tell me two tires are low on tread and they are also topping off my wiper fluid. no thanks I said. It then took another 30 minutes for one tire to be installed. when done she told me it was $285.64 and I already left a $25 deposit in the morning. suck crap this company. they lie and bill you for stuff you don't need. and as I expressed my annoyance and said I would never be back, I get on the highway and at about 65 miles per hour the hood flies open because the idiot didn't check to see that it was closed. Dhop your local mechanic and have your tires bought on Tore Rack and shipped to their shop. this tire was $210 with free shipping to my house or shop of my choice. Never again! read more

I wanted to have my tires replaced and an oil change for the incoming winter storm. While the car was being serviced, they told me my brakes were shot and also needed to be replaced. When i got it back there was a rattling noise coming from the right-front wheel. I've never noticed any noises coming from my car before this so i brought it back and asked them to diagnose and fix the problem. They refused, stating that it must have been rattling before because they couldn't have caused the problem. I spent roughly $1,400 to get my car back in worse shape than i left it in. These guys are frauds. read more

Went with nail in tire, they took nail out had it fixed and charged 30$ very expensive for a flat - do not go to this place. Can change for 10$-15$ a flat easy- way too pricy- RIP OFF read more

My favorite place to go to for vehicle maintenance. Good service and very knowledgeable with the products that are offered.

I've been to this Mavis location on several occasions and have never had a bad experience. Nelson was courteous, professional and kept me updated throughout the service. I would definitely use them again. I will say one thing, the Mavis website needs a makeover. Not very intuitive and very cumbersome. Can't find where to post a review. Confirmation of reservation doesn't include the exact make, model and size of tires that were reserved. read more

Not sure why this place has such a low rating because my experience was nothing but positive and Jesse was amazing! Went the first time because one of my tires had a slow leak. I was able to leave my car while I went to the gym and they were able to plug it but advised that I would need new tires since the thread was super low. Being that I work super far and I had seen so many blow out lately, I decided to see what they had to offer. Jesse was great at recommending a set of tires that would not only fit my budget but would be long lasting! Definitely recommend this Mavis and ask for Jesse! read more

Mavis Discount Tire - The waiting area inside - Tires Near Me - Fair Lawn, New Jersey

They stayed late after closing to help with with my tire. Ended up having 4 nails in it. They figured out what the problem was and solved it fast. Thanks everyone! read more

Horrible service took my car in for tire rotation and did absolutely nothing kept my car for 3 hrs for no reason ! Don't recommend at all won't be going there again read more

I went there on a Sunday with a nail in the tire and it was fixed in no time. Also John the counter guy said my tires were still good and didnt need replacing yet. I was happy with the service. It was a little pricey $40 but I needed it done ASAP so it was worth it. Would definitely go back and use again. read more

Run far away from this place, they will rip you off. 2 years ago I took a vehicle here to fix a slow leak in a tire. They ended up damaging my driver side automatic window and conveniently claimed it was like that. They were kind enough to offer to fix it for an arm and a leg. I declined. Recently, my husband took a different vehicle in to get new tires. There was an issue with a belt making noise which we were going to take to his work to be fixed. After a couple of hours of the car being there, we got a call that the car is making noise and the water pump needs to be changed. We already knew what the problem was so we declined and asked they just put on the tires. After many more hours of waiting for a phone call to get the car we just went there. It was done and sitting there. We paid and drove it home (which is only about a mile and a half). Once in the driveway the car lost all of it's coolant. Again, they conveniently claimed it was like that. I will tell anyone who will listen, if you take your car here for something they will find something else "wrong" with it. If you decide that you don't want that extra thing fixed, they will damage your car hoping you will go back to them or just spite. Either way this place is a rip off and should be investigated. Wish I could give negative stars. If you need tires go to PepBoys. If you need service go to Maple Auto. read more

I have used Mavis discount Tire in Fair Lawn and I always find them helpful and honest and affordable. the front desk personnel are great and the technicians really know their stuff. I would recommend them for your tires and other automotive needs. five stars. read more

Honest shop. I came here on a Sunday morning at the 9am opening to have one of my tires checked out, since I was worried about some minor damage.. A guy at the front desk checked out the tire and said it's nothing to worry about in the current state, but to keep an eye on it to see if it gets worse. A lot of other shops that I've been to would have pushed a sale right then and there for a new tire replacement, but I left here with an honest assessment. Because of that, when I need future tire service, I'll be coming here. read more

Decent tires at a good price, front desk guy Tito was very helpful. No problems would definitely recommend.

Stay away. They have dramatically raised their prices. I have been a customer at this location for over 15 years and I had to go somewhere else because they want to charge me $40 for a tire to be mounted and balanced. Firestone in wayne is charging me $25 dollars. 15 year customer and this is what they do. read more

They always say every time I visit that I need to change my brake pads and rotors, so I have been. My car is only 4 years old. On my last visit, it wasn't even a full six months before my last change but they said the same thing again so I told them that. They proceeded to call me back 4 times that day, offering a lower price every time they called. To my suspicion, I got a second opinion and a different private shop that told me my pads and rotors were fine for at least another year and that they get tons of customers who come from Mavis that have been scammed. Yes, they're nice and work in a timely fashion but can't trust what they say I need for my car anymore. read more

Came in to fix a flat tire and was helped by Tito at Mavis Discount Tire at Fair Lawn. The service was great and the overall experience was great. Highly recommended. read more

Found a bubble on my tire and knew it needed to be replaced. Kevin at Mavis did a great job finding the tires I needed and making sure they got on my car when they arrived. Super easy and quick for everything to get done - would definitely recommend coming here. Thank you for the help! read more

I have had 2 bad experiences in the past year with Mavis in fair lawn, both times they failed to properly balance the tires causing vibration at highway speeds. the other issue is bait and switch on tire price saying they could not get the lower priced tires I ordered. I will not be back. read more

Matt and his team did an excellent job of diagnosing and solving a chronic tire issue I was having. Quick reaction and very professional. Highly recommended. read more

I am overly satisfied with the service I received at Mavis at Discount Tire. You employee, Tito, is very knowledgeable and was able to educated about the maintenance of my car. Overall, I am very satisfied with the customer service experience. Thank you, Tito and team! read more

I took my car to multiple shops over the past few months to fix the struts and everyone claimed they fixed the problem but really didn't. Took it to mavis and got the problem fixed plus more! They offer A+ service here and the staff is amazing! Great customer service and they let you know exactly what you're paying for. read more

Great experience, competitive prices, great customer service, and an overall good feeling. They have new management and the guy mike is awesome. Come here to get guaranteed work read more

Mavis Discount Tire - Great place competitive prices and amazing customer service - Tires Near Me - Fair Lawn, New Jersey

They do a good job here switching tires, but they're going to try to sell you things you don't need. Example, i was there and they told me my rear brakes are bad, i told them its fine so they suggested a brake flush. Very concerning at how they try to push more services that are not needed. They also told the same thing to the two other people who were swapping tires too. read more

Trust Trust Trust these guys. Thank you for always taking care of our vehicles, even if they couldn't fix something Mavis Fair Lawn would give me great advise and not charged me for me leaving the car and checking it out. Thank you read more

I was a happy customer when this was STS Tire. Unfortunately business has changed and this place became like a car dealership. Trying to up sell things when not needed. They called me many times during my work hours to sell me things that I didn't want. I told specifically what needs to be done. Unfortunately, this place has changed and I won't be going in for any service. The manager tells you straight out that he needs something to do for his workers. That tells you he is up for up selling services. read more

Terrible. Called ahead because I needed 2 new back tires done by the end of the day so I could drive home from work. When I called and asked if they could get my tire changed by the end of the day the guy on the phone said no problem and even told me the tire options available he said come in and we'll take care of you. I went in the guy at the counter said "absolutely not, we definitely cannot get you in today, I don't know who told you we could" and offered me no other options. I spent my entire lunch break running here to get my car there in time and they couldn't do anything for me. Stay away, they are inconsistent and can't keep their word. read more

I used STS for years in Fair Lawn, I was always satisfied . This was the first time I used Mavis Tire who now occupies the STS building. I went in the day before to chose tires for my wife's car. I met with John the Manager, I decided on the tires that I wanted, he had 3 on display in the show room, he said he will find the 4th in the back storage area. We scheduled an appointment for 8:00 AM the following day. We arrived the following day, on time. He told my wife and I that the car will be ready in an hour and a half. We returned at 10:00 AM the car was not done, he didn't have the tires, he just sent a driver out to get them from another location . My wife was annoyed with John' s attitude and I said that he is Bulls__ting us. He claims he does lie. Yeah!! "the proof is in the pudding". Why didn't John call us, and tell us about the situation, what happened to the tires on display from yesterday. I have been buying tires and repairing cars since 1968. This guy is a poor example for a Manager, what does this say about Mavis. Went to a reliable vendor. Firestone on Broadway in Fair Lawn. The wife is happy, and that makes me happy. read more

Very racist. My friend came to get his tires changed and they forgot to hang up and were very racist in the voicemail. Just cause he's black they said they have to watch him and be very careful and when told don't worry there's camera. One guy said do you think black people care about cameras. Would not ever give them my money or time of day read more

My previous experience with Mavis was very positive, which is why I returned. Both visits were to remove a nail from my tire. First time I used Mavis, they were polite, quick - in and out, no problem. This past experience wasn't the same. I called ahead to see if I could come in straight away, they took my info over the phone and told me to come on in. After waiting an hour and a half, I was told the news was bad. They couldn't repair the tire, I had to get a new one. Maybe this was the case - but during the hour and half that I sat in the waiting room, the story was the same for every customer - "we have bad news", I couldn't help but feel people were being scammed. read more

Great customer service. I had a noon appointment to get some snow tires put on my car on a recent Sunday. It turned out to be a snowy day, and when I arrived, I was told that they were short a couple of mechanics and that my car would not be ready until after closing time-- several hours later. This was disappointing, but after some discussion, the rep who was helping me (I think his name was Dan) said that he would try to squeeze me in. The work ended up being completed in about 2 hours, which, under the circumstances, was a pretty good outcome. Many thanks to Dan for going above and beyond to honor my appointment and to the rest of the Mavis crew for getting the job done under challenging conditions. read more

This place used to be really great. I've been using them to service my vehicles and tires for years. My last visit a couple of weeks ago completely changed that and I will no longer return there to have any work done on my cars. I made an appointment for a Sunday morning to have the oil changed and tires rotated. Tires that I purchased there and were to be rotated for free per the deal I paid for when I purchased them. I was there on time. The person with the keys to open the business was 20 minutes late!!! I was then told that there was no appointment in the system for me, even though I'd called the previous Thursday and was told I was all set for Sunday morning. So I waited for over 2 hours to have the oil changed and tires rotated in my car as there were the customers there whose appointments were in the MAVIS computer system ahead of me. After returning home I noticed that my tires had NOT been rotated as I requested and there's one with a slow leak that I must now find another, better service company to fix. Terrible service. Not sure what happened. Used to be well managed. read more

Went online used their horrible website to select my tires and make an appointment. I set it up for the following Saturday. I called on Tuesday to make sure my tires would be there for Saturday. They said they did not know, the shuttle is not scheduled for the next couple days. What???? Ok call me when they are in. Friday night no call. Canceled my Car Care credit card with them and went to PepBoys . Mavis is light years behind PepBoys. Prices are much better at PepBoys as well. read more