The "Manager", an older gal, named T.K. was extremely rude to me today and quite frankly, embarrassed the Maverik name. I went to the location at 57 East Franklin road in Meridian. Two days ago I bough a half gallon of milk around 2am. The gentleman that rang up my transaction did not offer me a receipt and to be honest, I trusted that I didn't need it and was not going to have items to return. I got home and poured a glass of milk only to find out that it had expired. Needless to say I had a date with a porcelain bowl the rest of the morning. I called later that afternoon and asked if I could exchange the milk, as it was bad, but did not have a receipt. He told me he would exchange it without a problem because we, AKA Maverick, stand behind our products and of course he would exchange it. I took it in today and explained the situation to Virginia, who was EXTREMELY, INCREDIBLY NICE!!! She had me get another 1/2 gallon. After looking at the dates, the sell by date was 9/22/19. I explained that I didn't want to have this issue again, even though the milk didn't expire until October 1, 2019. The 1/2 gallon I brought in had the same sell by, and expiration dates as the item I bought. I asked if I could exchange it for a different brand of milk, or something of equal or less value. She offered to get the manager, T.K. The manager told me, very rudely, that none of the milk was expired, the sell date is the last day that company can sell/deliver the products to Maverik. I explained that I would feel bad if I went home and had the same issue; could I exchange for a different brand, or get a full refund. She turned into a "fake nice", very drawn out voice/attitude of sarcasm and said, "Ohhhh suuurrreeee! I guessss we can dooo that! Even though none of the milk is expired!" At that point I asked for a full refund. She continued to be fake nice sarcastic and to tell me the milk was fine. I cut her off, and asked for my money again. She started to process the return, again, trying to tell me the date was a sell by date. I asked her, "Why would I buy a product that your store cannot accept after a certain date? What makes you think it's an issue for me to not want it if your company can't even accept it past the sell by date?" She opened her moth to argue again and I abruptly asked for her name, who was the manager, that Virginia was amazing, and could I please have the number for the company's corporate office. She provided me with the number, my refund, then as I was walking out, she let out another sarcastic drawl..."Have a nice daaaaayyyyy pretty girl!!!" I will continue to buy from Maverik, but if T.K. is working when I buy there, I will not make a purchase that day. Maverik, I'm sorry that this employee has embarrassed what otherwise is a really great store, with your sarcastic, rude choice in management. read more