We visited this store on Sunday, July 20, 2025. Overall, the store itself is great--offering a nice…read moreselection for both men and women. My husband picked up a colorful pair of Hokas, and I bought some wool hiking socks that were marked 20% off. Based on inventory and product variety alone, I'd give this place 5 stars. Unfortunately, the customer service didn't match the quality of the merchandise. I'm giving this 3 stars because the two employees we interacted with came across as... fake friendly? Not sure if that's a real term, but that's how it felt. At checkout, the man helping us ran into issues with the receipt printer. It wasn't printing correctly, so he asked if we wanted a receipt. My husband said no, he wasn't concerned. As we walked out, I did a quick mental tally and realized we didn't seem to get the 20% discount on the socks. We were still near the entrance, so we turned around but he wasn't there so we asked the woman employee to help us. I explained that we didn't have a receipt because their printer wasn't working properly, but it should be the last transaction in their system. I also mentioned that there might be something in the trash can, but it didn't print correctly, per what her colleague said. Instead of being helpful in a nice way, she replied with a snippy, "Well, I thought you said there's no receipt." That tone rubbed me the wrong way. If I were in her shoes, I would've at least apologized for the missed discount and tried to help resolve the issue, rather than getting defensive. The socks had large 20% off stickers, so it was clearly a pricing oversight. We're talking about an $8 difference--not the end of the world, but it's the principle and how the situation was handled. I think she did not like that I bothered her with such thing. As the saying goes, people won't always remember what you said, but they'll remember how you made them feel. And honestly, the whole vibe just felt snooty. If my husband didn't need to try on the shoes, I don't think we'd have received any help at all. I don't plan on coming back to this specific store. Maybe it's just a Bend, OR thing and this is how they act at that place--who knows.

I'm great selections and lovely vibe in the store. Very friendly and knowledgeable staff. Highly…read morerecommend a visit there!

Of course I came to Bend to go snowshoeing without a jacket! So off to Patagonia we went! We were…read moregreeted with smiles and a ton of options and information! Hector was fantastic, he explained all my options and what would work best for what I needed. I also appreciated that he had no issue explaining women's vs men's jackets. As a 6'1" female, sizing is awkward, so I truly appreciate the time and effort he put in to ensure I had the perfect fit!

This place was dog friendly which I loved because I was traveling and had my dog with me…read more The sale section in this location was great!

Lovely store! Very helpful and friendly customer service! Quality, and really beautiful pieces!read more

Love this store! Welcoming and Helpful in Every Way! The selection is great in both the women's…read moreand men's clothing. They even carry Sam Edelman Shoes.

Super kind staff and wonderful owner! They also have great merchandise and the store is neatly put…read moretogether. One of my favorite places to shop in Bend!

1st of all you have to be a small size to be able to buy cloth there. Each times I am in that area…read moreI do try to give them a chance and each time I am met with entitled staff who are not very knowledgeable (tried to tell me that I would fit in a size 6 when I told them I was a 10...) Do better!

Super fun boutique !! Great staff and the clothing is unique! The got a wonderful blouse in a…read morebeautiful rusty-mauve. Will visit again!

I love this store. Jennifer is so nice and she has an eye for fashion. I love all the handbags in…read morethe store. The hats and clothes are so cute and there are some great quality coats and jackets with removable liners that are perfect for this part of the country.

I love this boutique! The sales girls are super helpful, welcoming and don't pressure you. I love…read morethat they have items from the classic fashion houses such as Chanel, Hermes, LV and Gucci, but also a lot of up and coming houses as well. Classic designs and some fun, edgy styles as well. This is my new go-to for sure.

They do have beautiful clothes. However, I went in to buy a few things and mentioned my budget. I…read moreshould have asked how expensive the boots suggested to me were but I (wrongly) assumed the the person helping me would not go (much) over my budget. She never told me how much they were even when charging my card I did not get to see the amount ($1,095) until I was already home and checked my banking statement. I realize that I should have asked but I honestly feel a little bit tricked by the employee...I'm sure they are used to very wealthy clientele but that should definitely not be an assumption.

I found myself with a couple of free hours, so I decided to explore the cool shops of downtown…read moreBend. CC McKenzie was my first stop. Wow, what a cute little shop. I didn't realize they don't have any pics on Yelp yet, or I would have snapped a bunch of photos of their amazing selection of jewelry, bags, shoes, clothes, and allll sorts of fun stuff. I ended up purchasing a lovely new hobo style leather bag for myself, which was a great price and came in so many colors I had hard time choosing. They had some cute women's clothing too, but it was a bit pricey for moi. And they had tons of affordable jewelry! What put this experience over the top was the kind lady behind the counter. When I told her I'd never been to Bend before she told me allll the places to go and even showed me how to get to them. I wanted to return before I left and get another bag in a second color, but I ran out of time. Will definitely be coming here again on my next visit!

The clothes and shoes will not pass the test of any fashionista. The best way to describe the…read moreshoes...it looks like those brands that is good for walking but not good for looking. Clothes, more of a hobo old lady style that is geared toward comfort and not style. I won't get to that style for another couple decades and I am old. Cool spot for Knick knacks.

Women have the horrible predicament of choosing whether our shoes can be enviably pretty…read more(Louboutins - I'm talking about you) or wonderfully comfortable. Have a seat - we aren't candy coating anything in this review. Comfortable shoes, even the pretty ones, often edge pretty but never quite make it. That's fine - if you are willing to sacrifice style. A lot of women are not willing to do that. I used to be one of those women. You can easily see the caliber of heels I adore wearing by spying my past photos. Price be damned - if they are designer and force me to teeter on thin stilettos, I have them. Having said that, I have leaned to also counterbalance this footwear torture act with conservative, sensible shoes that aren't plain. Sometimes you have to make tough choices in life. Don't laugh - this is a real thing. I usually get my sensible footwear from Comfortable Shoes in Burlingame or San Carlos. Sure, it isn't as fancy as Neiman Marcus but it does help me get through a day of work. Walking all day when I am on vacation. Not being restricted by what I can do or where I can go because of what I am wearing on my feet. This adorable boutique featured comfort shoes that I wouldn't guess were. They have a lot of stylish offerings that I've never seen in my usual comfy shoe haunts. The service I received was attentive, non-rushed, and really helpful. I love the sandals I bought. I logged my usual 10,000 steps a day when I was in Seattle immediately after buying those sandals because I was unencumbered by stylish heels that aren't meant for city walking. I felt comfortable walking in my sandals. My cute sandals garnered so many compliments. I looked pretty in my sandals whether I wore slacks or dresses. I still met my daily walk goal without blisters or corns. I love this shop. The service is great, my shoes are super cute, and the money was well spent. Go. Browse. Do yourself a favor - have cute comfy shoes that aren't sneakers to ensure you, too, can enjoy looking stylish while enjoying walks. Your body will thank you for it. Walking comfortably is good. I'll be back. I had to decide between 2 different pairs of shoes which one to get. I'm getting the other ones. You love me for it and I love you back.

Pretty amazing shop. Lovely owner and sales staff were all about service, something you just don't…read morefind in a mall or chain store. Superb carefully culled bits and pieces from all over the world. We loved the Italian and Portuguese boots. Bravo. Will return, again and again.