Super fair, super efficient, super good. Kyle and Cameron were excellent! Thank you!read more

A&D plumbing has been my go to for several years now, from repiping to new hot water heaters to…read moregeneral repairs. Always professional work.

Family member had recently passed and had to do some update repairs on house…read moreContacted NW Plumbing Services in Warren They got right to it . Strapped in the water heater Ordered parts for toilet back the next week fixed it quick fast and in a hurry good! Super service and more than fair priced , super value too !! My family highly recommend them !!!!

My father contacted NWP to fix a leaky toilet and they fixed it on 8/30. It needed a new float…read moreassembly. $78 seemed excessive even for dad's older style Elger toilet. Add $185 and $46 for labor and the total was $309. Okay, you've got biz expenses like insurance and all that, I get it. And you were here while I was in Dallas, so thanks for that. But when I arrived a week later on 9/6 and flushed it, it didn't turn off before the water level reached the overflow (which thankfully worked), so it ran and ran and ran. I called and asked for an adjustment. They said it worked when their guy left and the work had a warranty and they'd come fix it. I said Too late, I already fixed it (bent the float arm). So, to me, the only right answer in this kind of mistake is, "Wow, sorry to hear that, no idea how that could have happened, how can we make it right?" And I'd have suggested give my dad SOME amount of refund. I don't even much care how much, $10, $20, just make an effort, you know? But no. No adjustment. Empower your receptionist to offer SOMEthing. So, thumbs-up for a having a warranty, but thumbs-down for not fessing up to your mistake.

Brandon came out (after only 30 min wait.. in an ice storm) to consult on a broken pipe in my…read moretankless h2o heater. He said the whole unit was toast and he didn't have availability for a few weeks. He gave me a recommendation for a competitor, which I thought was courteous and unexpected. After calling 20 other plumbers, no one else had time either so I texted him and asked for a quote and said I'd wait the weeks/month. By some miracle he cleared a day, found a new unit and all the parts and was back to do the work in 24 hours. I checked up on the prices he quoted for the unit, parts, etc and everything was by the book. No markups or hidden fees, a totally fair a reasonable cost for the job. And he was very nice and happy to explain everything along the way.

This guy really is as good as the reviews say. We've used him twice-each time the problem wasn't…read morenearly as bad as we thought it was going to be. It's a credit to Brandon that he told us that as soon as he arrived. Both times he told us he was slammed with work but he made a point to stop by and check on the problem very quickly. Another thing I like about him is that he offers suggestions/ideas on things that aren't problems yet. We just bought our house and he made several suggestions (all of which he was clear could wait) that were very useful. Bottom line: Brandon does excellent work at a very reasonable price and you can be confident that he isn't going to gouge you in any way. He's also very nice and a great person to chat with.

I wanted a shower valve replaced and the response was quick, however not satisfied with the work at…read moreall. There is a gap of an inch between the trim platte and the handle. When I expressed dissatisfaction they sent the same plumber back and all that accomplished was him defending his work. The pictures below show what Moen says the valve should look like and what Craig's says is good enough for them.

Craig's Plumbing came out to the house with a new water heater. The two men were very…read moreprofessional,polite to my wife and did an excellent job. At a good fair price. I'll use them for all my pluming needs from now on. Thank you all at Craig's Plumbing ‼

service tech. was efficent and timely; handled unexpected issues well…read more Great overall project completed with smooth finish. Mike D.

Jim of Anytime Plumbers did a wonderful job changing out my ancient hot water heater. He was very…read moreefficient, skilled, and knowledgeable. As well as kind and personable. And he left no mess! I highly recommend this business. Thank you Jim!

We had a water leak and called Lovett to take care of the issue. Our leadman, Justin Wheeler,…read moreshowed up at our house around 2:00 PM and found the leak, removed part of the sidewalk to repair, repaired the leak and then repaired the sidewalk. He finished early evening and you would never know by looking that there was an issue. Super professional and a great worker. Thanks Justin!!!

Lovett's customer service was very friendly and helpful. Josh in particular did a great job…read morecommunicating with me as he worked to visit the location and provide a quote for a boiler and water vessel removal. Lovett's quote was quite a bit higher than other companies I got quotes from. However, Josh did an excellent job being through, both in his quote and each time we communicated via phone or email. His transparence and advice were really helpful.

Timely, courteous, very nice young men, will use them again. Recommended…read more They will be back next week to complete our project.

These guys have been the only ones to pick up the phone and call back. They show up on time and…read moredon't cut corners. Last week we had a low leak under our kitchen sink. In order to take care of it they had to get in to our crawl space YIKES! I left for work and came back to a fixed pipe. Rodger was respectful and thorough. He even took the time to spray foam other areas of our sink plumbing. Melissa, is the best in the office, she listens and makes the calls. This was my second time using Gordon's. I will always call them first for future plumbing needs.

My experience with Henco Plumbing has been great! I called them about 2 years ago to clear a…read moreclogged pipe and install a new toilet and had a very satisfying experience (see my previous review), so when we had yet another clog, I called them again. Our plumbing tech, Drew Smith, cleared the clog but found that the sewer line was deteriorating. He conferred with his manager at length to determine the best options available for me. We decided to do the least invasive fix, one that would avoid having to tear up my basement, ( which we use as additional living space), to get to the pipe. Expensive? Yes, but it's the sewer pipe folks - not something we can do without. Henco staff worked with me on the financing and I approved an epoxy coating for the existing pipe. Scott Printz Phil Skaggs, (the expert installers), came out and dug up the back yard to expose the pipe, descaled it and ran the camera to prep for the epoxy. No can do - pipe is in such bad shape that epoxy would be a very expensive, useless option. They immediately notified Henco management & Drew. Drew came back out on Monday with possible options. He'd shared ALL the info & videos provided by Scott & Phil with management, as well as my concerns about cost. It's now Thursday and Scott & Phil are back to insert a special liner (actually a pipe within the existing pipe) that will, to all intents & purposes replace the old pipe without having to dig up my basement & pierce the foundation. This is still an expensive option, but considerably less money than tearing up the basement. Bottom line, these folks have been personable, efficient, and have produced the results they promised. I highly recommend Henco for your plumbing needs!

The work, when completed correctly, is good, but their communication sucks…read more We had the opportunity to buy into their annual plan for a fraction of its retail value. It's normally $250 and they gave it to us for our first year for $50. This all started when we needed duct cleaning and contacted them about duct cleaning and as part of a welcome to Henco, we got that maintenance plan at 20% of what the retail value is listed as. Unfortunately, the only thing that has been hitch. Free was the duct cleaning that we had done originally but everything else along the way has been some of the shittiest communication I've ever run into. The second job that we had done is that we had our hot water heater replaced, and here's where the communication stuff started to faulter. The plumber showed up with the wrong hot water heater. They had to go get another hot water heater, and while they got the other hot water heater in a decent timeframe because they found one locally, the idea that they didn't measure for the space before they showed up to the house is absolutely ridiculous. Then we had an HVAC order to where we were getting an air handler completely replaced because when the guys came out and cleaned it, they didn't tell us about a ball bearing in the fan that was going bad and when they completed that cleaning job, the AC failed. This was unfortunately on the hottest weekend of the year so far and so we went an entire weekend without air-conditioning. So when we finally got this scheduled for the air handler to be replaced, it was supposed to replace both the fan and the condenser unit per multiple conversations on site about that. Both are bad. Along the ways of getting this complete was a myriad of poor communication scheduling screw ups and miss quoted product lines which caused our expectations to be reset. At this point with everything included, we spent well over $15,000 with these guys and the communication is absolutely some of the worst communication I've ever experienced with a professional service company.