He arrived on time used all the clean items needed. Installed my furnace in as short a time as was…read moreproper. Excellent job. Answered all questions. If anything was different than originally planned, showed reason why and it was always for the best. thanks Appolo for a quick great job. Event the Cat is happy.

Appolo installed new furnace and central a/c unit in my home…read more At the time of the installation, the overflow preventer in the a/c unit was stuck, resulting in flooding my carpeted basement. The initial repair person who came to see what caused the flood was the one who told me that the overflow preventer install caused the flood yet Appolo refused to reimburse me for the insurance deductible. Two years later another (different) company came for routine maintenance and showed me that the original ductwork was poorly designed because there is a rule that there should be 24 inches between secondary ducts and the end of each main line; it is clear on most online descriptions that this is ideal for maximum air flow through the system. When Appoly did the original install I had them come back because the air flow felt insufficient and they told me it was by design because the goal is to run the unit for a long time at a lower air flow for consistent temperature!!

We had the ducts in our house cleaner by Stanley Steemer from the recommendation of our personal…read moreplumber. They arrived on time and were extremely professional. Moved all of our heavy furniture so they could better access some of our hard to reach ducts. They even went so far as to clean in these areas. Before they started they showed us and explained what the ducts looked like. I couldn't get over how much dust, dirt and plaster were sitting in the ducts. While cleaning one could hear all the debris being sucked up by their vacuum. The after pictures were hard to believe. They were spotless. They didn't leave a mess and cleaned up everywhere they worked. I was very pleased with their work, their attitude and their friendliness. I would highly recommend using their service.

Nearly $1,000, Two Cleanings, Still Have Odor and Stains…read more I paid approximately $1,000 to have my carpets professionally cleaned. The initial service was performed on September 17. After the cleaning, I still had a noticeable cat urine odor and visible dirt/staining, so I contacted the company and gave them an opportunity to correct the problem. They returned on September 24 and performed a second cleaning. Unfortunately, even after TWO visits, the odor remained and there were still visible stains in multiple areas. I have photographs documenting the condition of the carpet after the service. After giving the location a second opportunity to correct the problem, I requested a refund and was refused. I then contacted Stanley Steemer's corporate office to escalate my complaint and was told that this location is privately owned, so the refund would have to be handled by the local business. I understand that not every stain can always be removed, but for approximately $1,000, two service visits, and an unresolved odor problem, I am extremely dissatisfied with both the results and the resolution offered. I gave the company an opportunity to make this right before posting this review. Unfortunately, my refund request was denied. Based on my experience, I cannot recommend this location.

I DO NOT recommend Northeast Property Restoration based on my experience. They were deceptive and…read moremisleading in their dealings with me. I contacted the company to inquire about getting an estimate for cleaning an unfinished basement and addressing a recent animal odor. I called and left a message and the next day a man who identified himself as Dane Phillips called me. I told him about the circumstances and he agreed to visit the property the next morning. He arrived on time and I escorted him to the basement to evaluate the space. He took measurements and said the job was no problem, they do it all the time. He asked for my email address so he could send me the estimate. I didn't ask for a timeline, I simply assumed it would be as soon as possible. This was on a Friday. By Monday, I had not yet received the estimate so I called and asked him when I could expect to receive his estimate. He said customarily he needs "two business days" and that I would receive the estimate by the end of the next day. I thought that was odd for a local business since I was on the phone calling him about it and he didn't offer to get it to me that day since I obviously wanted to move forward. Also, he said nothing about "two business days" when we spoke in person. Bottom line: he never sent the estimate. I called again, reached the answering service and left a message. I never received a call back. If they didn't want the job, that would have been fine. Just say so. What's not fine is telling a customer they'll receive something by a specific time and then simply not follow through, and not even return a call. That's not a scheduling hiccup, that's a red flag for business honesty and responsibility. If a company can't be straightforward about something as simple as sending an estimate, that raises serious concerns about how they handle bigger parts of a job. Trust matters when you're inviting someone into your home and potentially spending a significant amount of money. This experience gave me zero confidence. I noticed that Dane Phillips' name, or the name of any other owner, is not listed anywhere on their website, despite the company highlighting many glowing reviews. I now have to question how representative they are. Transparency and follow-through are important when choosing a service provider. There are other property restoration services in the area, and I suggest looking elsewhere.

Showed up when scheduled, early even. Courteous, professional, honest. Very clean working…read moreconditions and clean up at completion of job. Would readily hire them for additional projects. Went above and beyond our expectations.

Definitely looks better but thought they moved furniture. Apparently they don't so some areas…read moreweren't done. Carpet is way more sopping wet than I expected. I thought the vacuum would suck up more than it did. 15 min after leaving the above review (with 3 stars) on their google page I recieved a call from General Manager Adan. He came to my house another 15 min after the call and put up a big industrial fan to help with drying. He also offered to have a team come back to move furniture and clean. I declined. Customer service goes a huge way with me and I was impressed with how they wanted to resolve this and how quickly.

Duct cleaning by 2 gentlemen who seemed nice enough, communication was non existent as neither…read morespoke English . When they finished we had a fine dust on every square inch of our home . My wife is in tears and has 3 hours of cleaning so far after they left , and she's not done. I watched as he used compressed air to clean off his Flexible tool into my SHOWER ! The air diffuser inside the house weren't taped properly allowing dust everywhere. After they left we called and Adon the manager apologized and offered to vacuum the furniture. Angel came and vacuumed , we told him we hear rattling in the squirrel cage when the furnace turns on . Two days later a HVAC tech came out, on a Sunday and found a fistful of debris in the cage and a plastic ball in the heat exchanger . Pictures enclosed . The expensive filters we bought were clogged for a 3rd time since our duct cleaning . Adonis offered the tech fee . But we agreed the foam installed to keep dirt out of my furnace failed . Over $1k spent . A compromised furnace now . I'm a retired Codes inspector, and Carrier trained tech as well , so I know I'm going to potentially have issues going forward . The before and after pictures didn't exist or weren't retrieved by Stanley Steamer. Buyer beware .

We woke up and did not have any working heat. Their service person was out within just a few hours…read moreand gave us exactly what we needed. Fair $89 "service price". He was here for almost two hours to find the problem and that was still the total cost. I would 100% recommend.

John Piccirilli Plumbing has serviced my furnace and that of my tenant for several years. Brandon,…read morethe technician, has done excellent work solving a problem with the water heater in my tenant's apartment, installing a mini-split in my apartment, installing a new furnace for my tenant. Brandon is always courteous, prompt, and careful. He double and triple checks his work and stays late to fine tune something that does not meet his exacting standards. He is truly a remarkable workman and has helped me out a lot. I give him my highest five star--more than five!--review. Susan T.