I do like shopping here, but I liked it better when they had the CUSTOMER SERVICE DESK away from…read morethe cashiers. They knew what to do and did it well, and they knew how to treat the customer for what they needed. The cashiers do a wonderful job but they get overloaded sometimes. I think having the self pay is a good idea. My problem is I placed an order and part of it came in and the other was shipped out a couple days out. I showed it was in on the Kohl's order and went to pick up. They said they didn't have it. I checked again & went back with the order number still said it wasn't in. Called customer service said it would be there about the 6th. Went back around the 9th still nothing. Sent my husband up and he was able to get one of the pieces that came after telling him that they didn't have it he was going out the door and they yelled at him they found one piece the other one wasn't there they said. I kept checking and it showed shipped at store. Called can't find that order number. I called customer service he said it should be delivered by January 6th. I have never received a email that it was in but on their site it shows delivered. I checked again and again and called again 1/23/26 can't find number. Called customer service they said it was delivered to the mailbox. But I told her that they said they couldn't bring up the order number so she said it's out of stock which to me they should have ordered me another one when I called the first time and told them they couldn't find the order number. I had a 30% off but honestly didn't want to use because I wanted this order settled so I lost that. I feel they did a disservice to me when I kept calling about the order. The second time I should've been told they would reorder it. Now I can't get the top I ordered 12/26.

This stand alone location is a really nice store. The product selections are extensive and above…read moreaverage in quality. Sale items were plentiful and we took advantage of them. Returns and exchanges were handled well. Some of the aisles in various departments are a little confined in that it is difficult for wheelchair access and mobility. Finding store personnel to help is a little tough. The younger associates looked at my physically challenged companion as if she had an STD or leprosy...not the case according to our doctors. No one seemed to want to help her and that upset me, but my companion was a trooper and just carried on only to break down after we left the store. It's sad, really sad. We haven't experienced this anywhere else. I wanted to make a complaint, but she wouldn't let me...she's the type that wouldn't say "Poop" if she had a mouthful. Might change the rating to 1 star if it happens again. Again? Yeah, she likes the clothing, accessories and has their charge card that gives special discounts and perks.

Beautiful dresses, shoes and bags! The ladies that work there are very friendly and fun. They…read morereally take pride in what they sell and it's one of the best boutique's in the Chicagoland area. They have lot's of unique little items for an extra added gift for yourself or a friend. Very affordable too.

This is the cutest little women's "gifts/home/accessories" shop around! Whether you are looking for…read morea nice (NON-CHEESY/TACKY) handbag or a custom made piece of jewelry, a pair of shoes, or a wine bottle topper, you can find it at Roxy Carmichael. The owners actually work at their own business, which always makes me feel, as the customer, that I am supporting a great independent store, and they are so nice and welcoming that it makes shopping there a feel good experience every time.

Fabulous selection of high quality, unique shoes that truly fit well. Learning what types of shoes…read moreto wear has positively affected my well-being for years.

My entire family loves this locally owned store! Sandy is awesome. They have a huge selection of…read moreshoes, socks, boots, sandals for every need. So many times I'm not sure exactly what I want and they have helped me find that perfect shoe. I won't wear a pair of shoes that don't have the inserts they sell at Foot Lodge. The customer service here is something rarely found in stores these days. Great selection and service PLUS shopping local Win-Win!!!

I can't believe I've never reviewed this place. It's one of my go-tos for needing a small gift or…read moresomething new for my wardrobe. Lots of denim to choose from, and a helpful staff to help you look your best.

What an adorable, uplifting and heavenly scented store! I can't believe I'm first to review since…read morethey've been here 11 years! The owner was very friendly and helpful and had a nice mix of clothes, accessories and gift things. The place was filled with positive messages, affordable jewelry and little thoughtful things I haven't seen elsewhere. I got a pair of the softest house shoes I have ever felt and a fun emery board with a positive reminder on one side and a mirror on the other. I'll never get caught with a poppyseed between my two front teeth again! And while I can't rock a non-underwire bra, for those who can, they had a rainbow of colors in these really fun looking bralets. Check it out, for sure.

I visited this store yesterday early afternoon and asked the employee with yellow and green hair…read moreand eyebrows a question. She seemed as if I was bothering her. After asking more questions, I realized she didn't seem very knowledgeable about the products and was mostly guessing. Another girl with silverish hair came upfront, heard me asking questions, but didn't bother to help. What upset me the most was other customers asking questions that had just left the store, and the green-haired girl started talking trash about them to the other employee, as if making fun of people for their questions. She seemed a bit younger, so I'd guess she has a lot of growing up to do. I've never had issues at this location before today and have found the staff knowledgeable and helpful. Today's visit through me off in the wrong way. Very unprofessional mannerisms on the employees part.

From the owner: Sally Beauty at 1520 West Lane Rd in Machesney Park, IL is your go-to for thousands of salon…read morequality products at budget friendly prices, including the best in hair care, hair color, accessories, styling tools, cosmetics, nail care, and salon equipment. You'll have everything you need to inspire pro results at home. With nearly 3,000 stores across the U.S., Puerto Rico, and Canada, we carry top brands like Clairol, L'Oréal, Wella, and Chi. Need help with hair color? Our free Licensed Colorist OnDemand service connects you with expert colorists for personalized product recommendations and easy to follow guidance. All products are backed by our Love It or Return It Guarantee. Unleash your PROtential, only at Sally!

I was in need of a wedding dress for my wedding that is 3 months away. I was very pleased with the…read moreselection they had. They usually do wedding dresses by appointment only but they had no problem letting me take a look without one. They were very accommodating to me and very delightful to work with. I found the dress that I wanted and they were able to set me up with a seamstress also. A very pleasant shopping experience with excellent customer service. I will most definitely will be back.

Absolutely love this store and I need to go back there soon!…read moreGreat selection of high quality clothes with super fair prices. I ended up buying a jacket I didn't need but I couldn't pass up with my find!

A shop containing a wide array of tobacco, incense, and other related accessories…read more Pros: I come here solely for cigars. While I consider them to be expensive, they do maintain a decent selection within a walk in humidor.Staff thus far has been courteous. Cons: I really wish I could find a place that sells by the box. Store tends to feel a little cramped with the layout. Easy to knock things off shelves as I have learned first hand

The service outstanding! The girls are very helpful and attentive . The selection of all products,…read moreglass and electronics is amazing and you can't beat the value

Had a great experience here today where I called into the store for help with locating some…read morehard-to-find mower parts, and Dee was on the phone with me for almost 20 minutes making sure I found the exact parts I needed. She was patient and answered all my questions, and I ended up saving a lot of money because of her. Great customer service and would definitely recommend this store!

This is a clean and well stocked store But I still could…read moreonly give two stars as every time I'm in here they only have one lane open and there's always a line and they want to stand around and chitchat while they're in line so I'm forced to use the self check out especially when I'm stopped on a limited lunch hour and the woman at the self checkouts is just standing their idol. Doesn't even acknowledge you when you walk up.

Best place to purchase jewelry. You can find something…read morebeautiful in the case or design whatever you want. Great customer service; honest and fair!!

Completed a watch battery replacement and called me when it was done. $15 was a good priceread more