Judd & his staff are excellent, honest & forthcoming in their immediate response & service! I had…read morean issue but they were back at my home the following morning to repair it! That's excellent!

Had a very clogged kitchen sink on Saturday. Texted on Yelp for companies that did clogged drains…read more Got immediate response from this company. Judd came over and snaked a very clogged drain. Even though weekend, he charged regular charge for drain cleaning .

Quick friendly and knowledgeable. Drain man helped my dad find an outdoor heater that heats the…read morewater thoroughly and quickly! We are so happy! Mahalo Drain Man

Drain Man did solid plumbing work for me initially. On December 23, they resolved a slow toilet…read moreseepage issue efficiently, and I was happy with the quality of the repair. Follow-up work (faucet replacement and shutoff valve replacements) had to wait for a building-wide water shutoff. When I learned on Jan 23 that a shutoff had been scheduled for Jan 31 (a limited, 3-hour window that happens maybe a few times a year), I contacted Drain Man immediately--speaking with the office manager and following up the same day by both text and email with full details. (These communications had concluded by 1:15 p.m.) By 11:30 a.m. Monday morning I hadn't heard back. When I called again, (the call rolled over from the office directly to the plumber, who said he was on his back underneath someone's sink), I was told nothing was scheduled and was asked for the work details again, despite having already provided them. When I expressed concern about the multiple provisions of the details--given the tight timing--the conversation was ended abruptly by the plumber ("I'm busy"). This experience suggested organizational and communication issues. That impression was reinforced by the fact that my landlord had also been waiting on an electronic invoice from the December visit and still hadn't received it by Jan. 12. Bottom line: if you're judging purely on workmanship, I have no complaints. But if timely communication, clear scheduling, and not having to repeat yourself matter to you, this may not be the right fit.

Eric was great! Responded right away, diagnosed the problem and came out and fixed it. Saved us!…read more Will for sure call him again if we ever have any plumbing issues. So lucky to have someone who can get the job done quickly, efficiently and not overcharge you, especially on the Big Island! Exceptional!

Provides high quality service at a reasonable price always responds to requests and get jobs done…read moreexpertly and quickly

Photoʻs taken at my House…read more On August 1, 2025 first visit, To repair gas line,came one more time. Never came BACK ! Cooked on a camping stove for over two months gas line never repaired. No answer To my weekly text Bad business Terrence If you go To your Yelp Page, the photos on that page were taken at my home, which I want removed. I Doʻnt have the wrong business, someone had Take those photoʻs for you use on your Yelp page. Whoever gave you those photoʻs had my family And I cooking on our camping stove for over two months. Thank you!!!

I am very pleased with the professional and quick service. Our hot water heater leaked everywhere…read moreand the new one was installed in a new location exactly as it should be, while the old one pipes were capped. The work is neat and professional. We're so happy to have someone we trust. He was even able to connect me with other tradesmen to help with other parts of the project. Great communicator and very reliable. Mahalo!

Aaron and his crew did an awesome job changing out my grandmas leaking outdated shower. It looks…read moreamazing! Aaron responded quickly and was able to come to look at the shower and provide a quote that same day. He worked very hard and also made sure to clean up everything after he finished. He also is very knowledgeable and honest. I will definitely be calling him for future projects.

Aaron did a great job replacing our 40 year old main gate valve and changing out our 40 year old…read moreshower fixture. He was quick and thorough with the installations. Aaron was very professional. He even checked the water pressure before starting the project. The value or cost was reasonable and I would definitely recommend A-Tech Plumbing.

We had an emergency clogged sink. Even though the storm…read morerainy weather, Victor Zubar still managed to get the job done. We scheduled the appointment the night before, and got fixed the next morning. Victor was very professional and did it in a timely manner. He made sure our concerns were heard and advised us our options with his expertise. Having a Steve's plumbing professional assess and fix the issue was definitely worth it. I do recommend their services, and if ever I need an emergency plumbing repair again, I know who to call. Mahalo Nui.

Anthony Camu was so good! He checked over our toilets and…read morehot water tank and explained why we were having some issues. He was very knowledgeable and fixed our toilet today, adjusted another and gave us a quote on a hot water tank. Very friendly and helpful guy. Would definitely use him again. We were very happy with our service today.

Unfortunately HPS has been lacking! Called to schedule appointment for hale, expecting them in…read morecouple of days & 8am. Unfortunately, on the day of service they didn't show up..I called at 9am hoping on the way..Nope they're response is "we thought you lived in Pahoa" Come on guys..do you not have GPS?? No phone call letting us know status. They immediately said will be there 8am next morning! Ha yeah right!! No one answered the phone after several attempts! Unsure what's happening with this business?? Better to support another business than these guys!

Came out to Ocean View the next day to pump the septic. Previous home owner never had septic pumped…read morefor almost 20 years so it really needed it. These guys did a great job and were thorough. Crew was friendly and helpful when we had questions.

Someone warned me not to use Steve's Plumbing but didn't say why; however since they were the ONLY…read moreplumber willing to take my call, I felt I had no choice in the matter. Nathan showed up and he was nice and went out of his way to try and get the thing working. This was just to be an appt for an "estimate" but he still tried his best to get this water heater working. No go, it needed all new insides in spite of being brand new. Which were under warranty and shipped to me the following week. He told me the next visit should be around $185. and I was fine with that. The next day I got an email from Steve's stating that the "next visit would be $382. for whatever reason they came back for." This was upsetting as I didn't think I was covered for "labor" under the mfgrs warranty and would have to pay it out of pocket and it was a financial hardship. Almost 80 and existing only on a very meagre SS income. Emailed Steve's to ask why it was so high; no one responded. Then someone emailed after that to ask "how the service went?" and I asked the same question again, about why the estimate almost doubled in price? And again I got no response! When a business ghosts you it's not a good sign. There is clearly room for improvement in the area of communications. I was ready to look for a different plumber when by sheer luck I met someone who knew the manager of their Kona office. This person talked to the manager and explained my situation; the next thing I knew was that Nathan called out of the blue and offered to come back over immediately and install the new parts to get the heater working. He came right over, did the work and didn't mention a thing about money. I was thrilled and willing to pay the $185. he had originally quoted me but he said "no, not necessary" and left!! In the meantime I had found out that I did have labor coverage on the water heater's warranty. I emailed Steve's and reminded them about labor being covered and asked them to please get their money from AO Smith, the manufacturer. I hope they did since they deserve to be paid for their time and work. I was not looking for free work! I would definitely use them again and I would also request Nathan if possible. I must have called at least 4 or 5 other plumbers and only one responded saying he was booked up for the next 6 weeks. Such is life in Hawaii. If I hadn't have met this person who knew the manager this might have been a completely different story...

We needed new pipes/shower fixtures in our bathroom. Steve's Plumbing were the first company to…read moreactually answer their phone and call me back. We were lucky to get Nathan to help us! He communicated the situation to our understanding, and took his time making sure everything was done correctly. He was polite, professional, and cleaned up after himself. Yes, it was expensive however, the quality was worth it. It's also good to know that if there's any problems; I can call Nathan. He's an asset to your company and an employee I would trust.

I'm so happy I found Pure Pressure! Michael installed the pump to my water catchment system then I…read morerealized his company could do so many other jobs like trenching, carpentry and concrete work. Highly recommended!

Gave me a written estimate and scheduled a time, but never showed up. Stopped answering all calls…read moreand messages. Totally ghosted. Very shady and unprofessional.

" Thomas is skilled in all the building arts" says my husband. He replaced our kitchen cabinets,…read morereplaced the propane stove, installed an enormous kitchen fan, alerted me to a shoddy countertop installation that needed remediation before he was able to tile the wall behind it. He used two laser levelers!!! Every day he left the job site spotless. He is smart, conscientious, thoughtful and honest.

Thomas is the best handyman I have found - he has shown a high level of expertise with the…read moredifferent jobs he has done for me. He is a perfectionist with an eye for detail but he is also an efficient worker. Very intelligent, leaves the job all cleaned up, and there doesn't seem like there's anything he can't do. He charges a very fair rate. His wife, Jasmine, runs the office and they are both such a pleasure to work with.