After multiple attempts by a different company to fix a backed up drain, I called Judd at Big…read moreIsland Drain Cleaning. He was very knowledgeable and was able to fix the issue quickly. Whereas the previous company initially charged me $1800, Big Island Drain Cleaning charged me a fraction of it and actually fixed it. If you have a clog in an older house with cast iron pipes, this is definitely the company to go with.

Judd & his staff are excellent, honest & forthcoming in their immediate response & service! I had…read morean issue but they were back at my home the following morning to repair it! That's excellent!

We are truly blessed to have him here. After my husband passed, I knew nothing of how to take care…read moreof my septic and he came out just in time and explained how to properly maintain my septic and how often to pump. He definitely helped us at our work for a septic system that had never been properly maintained and could have been disastrous.

After checking reviews for septic service on Yelp, I called Blessed Wastewater solutions and am so…read morethankful I did! They came the day after I called. Their truck and equipment were first class. The team was a father and his adult daughter. They got straight to work and had my septic tank pumped in to time. They were friendly and nice. I would recommend their service to anoyone.

Great job. He showed up on time and explained the whole process. Would definitely use again.read more

I have three properties on the BI. Randy pumped one but the other two were impossible to get to…read morewith the truck. Nevertheless he spent a good deal of time helping me find a way to get the other two pumped, ultimately by giving the business to a competitor. What a guy. Could not recommend him more. Thanks Randy.

Prompt in returning my call. Olivia was professional and communicated their process and prices. The…read moreworkers were quick and knowledgeable and answered all of my questions.

This is a WAY overdue review. These guys are AWESOME. I had a sewer pump station die after 20…read moreyears. This was a few days before I had a whole house full of guests. I call Daryl and Sean. They came immediately and realized that both the pump and the backup pump had failed due to a rope degrading and getting caught in the pump motor. When they built the house, they didn't install grinder pumps. The most heavy duty grinder pumps are Liberty Pumps. I was going to have them sent in by FedEx overnight, but Sewer Solutions had them brand new from another job that were provided to them for a large commercial job that really needed even bigger grinder pumps. They sold me two, 1-hp Liberty Grinder Pumps at their cost plus shipping. Instead of waiting even 2 days to bring them in by FedEx (these are about 40 lbs each), they brought them over the next day with a standby electrician to wire everything to code. If I could give these guys 10 stars, I would. Fast, honest, hard-working and fair. THE BEST EXPERIENCE I'VE EVER HAD WITH A REPAIR OF THIS MAGNITUDE -- HANDS DOWN!

Called company on Wednesday, said 8-10am on Thursday. Arrived at 7:30am. Dug and found lid. No…read morepumping required. Blocked line due to roots. Came back to put ring and lid for easy find. These guys rock. And Annie in office was so on it. Mahalo to you all. No really you all are fantastic people and such hard workers. Bob and Becky in Waikoloa Village on the Big Island of Hawaii

They did a great job pumping out my clients septic when they bought it and did some cover repair.read more

Josh is a great honest hard working young man. We recently started a new service with him for a…read moretemporary septic tank and bi weekly emptying. Very reasonable prices and a great attitude! Win, win!!!! Additionally, I caught he and his son volunteering at Honokaa Western Days setting up stages/tents. You can't go wrong with Elite Pumping Solutions!

Thank you Josh and all your workers for your service! You're always prompt and communication is on…read moretop. Your dedicated to customers value.. would definitely do business again and will call you first out of anyone else for our system to be pumped out in the next three years aloha and mahalo god bless

Great service and very professional. They didn't try to make a sale and I appreciated that I didn't…read morefeel pressured.

Review is for office contact and helpful information. I wound up not needing service because I am a…read moremoron, but that's a story for another time. Does plumbing/septic ever start to get unwieldy at a GOOD time? Not in my experience. It's always the wrong time to suspect you need to service your septic. Anyhoo, I suspected my septic was ready to be serviced. I had only been told 'you'll know when you need it' and nothing else. Smelled awful smell in bathroom. Decided not to wait till I KNEW-knew. These folks called me back stat, and scheduled a check-up visit next day. They explained that, in the event I didn't need service, I'd pay $150 for the check. If I indeed needed service, no service fee - and they set expectations around anticipated service cost. We chatted and I got great information about how to try to locate my clean out(I was able to send pictures to the nice lady via text), the estimated time a system would last between services based on size of house/estimated tank size and occupancy, and I knew I was in good hands. As I am new to the home, I could only guess how long it had been based on last remodel date. Then I discovered the awful smell was coming from a hydroponic bathroom plant that was rotting. (Guess I'm telling the story of my idiocy rn, to avoid leaving y'all in suspense.) Tossed the plant, smell cleared, and I called back to cancel with great embarrassment. They didn't laugh me off the island, and I now know who I'll 100% be calling when I do need a septic service. I'm still not entirely sure how I'll know when it's due... 'Oh, you'll know' sounds scary and to avoid drain back up I'm happy to pay a service fee to alleviate anxiety the next time I suspect septic afoul.

They arrived on time they did a great job got all the sludge out and no more plumbing issues…read moreeverything is back to normal make sure you get your tank pumped every 4 to 5 years and purchase enzymes to use once a month they have their own they sell for $30 for a one-year supply and use septic safe toilet paper like Cottonelle Ultra ComfortCare that breaks down faster than other TP

Super professional and great rates! Helped us out when we really needed it! We had to have one of…read moreour cesspools drained and they did it and offered awesome advice for upkeep. Solid dudes!

Best person on the island to call for quick fixes and larger jobs…read more I know if I call Don, he will be there. Thank you for all your help over the years. Great value for the cost.

After about a month, trying to get someone out here to fix our hot water situation. None of them…read moreshowed up. Yes, I said...a month. We are in the shores/beaches community so it's not like it's that far out of the way. Anyways, I came across Drain Man. Don and his wife are amazing and so friendly! She scheduled the appointment. He called a day or two before to assess the situation. She called the day before to confirm. He came out on time, thoroughly explained the best option. He went and got everything we needed . And within 48 hours we had hot water! I would hands-down call Don with any further Plumbing needs.