RM G-108
We rented…read morefrom an owner, through Maui Dreams Come True, vs going through Papakea Resort. First of all after arriving at 2:30, we were told by the front desk that they were not allowed to let us check in any earlier than 3pm because Maui Dreams Come True gets mad, so we had to get their permission to do early check in. We called, and already knew that Misty would not answer, nor call us back, and that indeed was the case. So we went to the grocery store which is conveniently located across the street and came back an half an hour later, and got our room key.
We opened the door and was hit in the face with a horrible old smell. It was obvious that this unit had been not used anytime recent, as it was over 90 degrees inside, and definitely not clean smelling. The comforter on the bed was disgustingly stained, and reeked of old body odor. I removed it immediately and threw it in the closet. There was another comforter in the closet that stunk just as bad. No blanket on the bed, just mis-matched sheets. I used an entire bottle of Fre-breeze to try to get the smell out.
The bathroom was the worst I have ever been in. Dirty, and looks like someone either threw up on the wall behind the toilet or urinated and wasn't cleaned off. The molding around the bathroom was also removed leaving exposed glue, chipped painted surfaces from where someone tore it off and never replaced it. Some funky light that looked like a retro 50's style with extremely low light, most likely a candle light. Awful! The wood door and molding was obviously the original when the place was built, some 40 years ago, very warn and outdated.
The kitchen had new appliances, however notes left on the refrigerator said not to adjust the temperature or it would not work. We put our food in at 3pm and by 8pm (after calling Misty to say it wasn't cooling off, she sent maintenance) it was registering over 50 degrees. Not safe food temps. She did tell me that food sitting in a hot car would cause the refrigerator to take longer to cool off. Seriously? I'm 54 years old, and have used a refrigerator for my whole life. I guess Hawaiian refrigerators have different working mechanisms than our main land ones.
Our AC unit located in the living room area was working full force but not cooling off the unit. I looked at the levers on the windows, and three to four of them were open so all the air was blowing outside, while the heat coming inside. I tried to close them, which did not work. I ended up fashioning the curtain over the open levers, and used my sneakers to hold the curtain closed so the AC would work.
At this point, we are beyond disappointed, and haven't stopped sweating so we decided to go to the pool. Hummm.....no pool towels.?? We grabbed the bath towels and headed to the pool. I get back and ask the front desk about the towels and was told that I had to contact the property manager, Misty. I contacted her, only to be told that they did not provide pool towels. Are you kidding me? It's a condo, and you don't offer pool towels? She suggested we go buy some.
Considering the pillows were most likely there since the place was built, and Fred Flintstone was calling asking for them back, we made our trip to Walmart on the other side of the island to purchase pillows and towels for our condo stay.
The decor is nothing like you see on the pictures that others have posted. Grandma's apple plates, mis-matched cups, bowls, and grandma's corning ware (glass platter) made it challenging to use at the grill, as glass is not allowed in the pool area, and that it where the grills are located. I wrapped them in foil so that I would not be asked to leave. They did have red solo plastic cups as an alternative to the glasses. It went very well with the plastic dollar store flowers that someone attempted to make into arrangements that were not Hawaiian, but rather mid western if I had to guess. I guessed that who ever owned this unit brought all their left overs to this condo.
The lamp shades in the living room were ripped so when you turned the lights on it looked run down like the rest of the place, and one was missing from the lamp in the bedroom. I did mention this to Misty, and she said that someone must have forgotten to put it back on, as they replaced them with fresh, new ones. Really? Guess they over looked the ghetto shades in the living room. It was obvious that this unit had ZERO pride of ownership. This owner offers the bare minimum and hasn't put any effort into even trying to give this place a fresh look, with a coat of paint, or Hawaiian experience.
Worst experience in my 15 years of traveling to various Condo's in Hawaii, and I have photos for our Maui Nightmare Come True.
