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Stafford, VA

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Mattress Warehouse

5.0 (2 reviews)
Open • 10:00 am - 9:00 pm
Updated 2 months ago

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1 year ago

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The Home Depot

The Home Depot

2.3(50 reviews)
0.7 mi
•$$

Well it has not gotten better. Still feel dirty…read more This time I went in to find an item the website said they had. A quick release trailer hitch pin. $10 item which you would think would be either near the lawn tractor section or trailer hitch section. I first went to the lawn tool section near the john deere tow behind accessories. No luck... so I asked someone there stocking the shelves. They said it would be outside by the pull behind loaders (wheel barrels for riding mowers). Nope. I asked that oitdoor person who sent me to aisle 14... which I discocered on my own he was really trying to send me to aisle 15 because that is where the trailer accesories are... but not this one. So I went back to Customer Service who after looking at me like I was crazy sent me to tool rental and told me... that is where they keep All the trailer stuff (which I alresdy knew was not accurate cause I just came from Aisle 15 that had some.) So I went to tool rental.. walking into the archway set off the loud CHIME bell indicating a customer (or thief) has entered the high value item area... eyes up folks. However no one was there... i walked in and out 3 times to get that bell ringing a lot in hopes someone would come by and make sure I wasnt putting a Stump Grinder or Bobcat in my pants. But no one. After ten minutes waiting I wondered up and down the two really dirty aisles in this secure oasis and finally found trailer stuff and even pins.... but you gyessed it... not the one on the website. A few minutes later Home Depot Rental Guy showed up and search his Home Depot computrr for my item... wheich when I googled the phrase.. trailer hitch pin was one of the first three items to show up on their web page... but on his designated computer. 212 items were displayed and none of them seemed trailer related.... and after scanning.4 items per page and nexting to the fifth page he gave up... telling me they dont stock what I am looking for. I stsrted tonwalk away... and one young kid who owns an atv heard my plight and took me.over to lawn and garden indoor near the Weed Wacker String and WALA there it was. 38 minutes later and four back and forth trips from end to end... it took another customer to help me buy something from Home Depot.

I'm extremely disappointed with the customer service at this location. In November, I purchased…read moreboth an entryway drawer and a screen door and spent a significant amount of money. Unfortunately, the screen door broke just a few months later and is still under warranty. I reported the issue immediately over two weeks ago, but I have yet to receive a direct call back from the millwork/warranty department. I've had to repeatedly follow up myself, often speaking with the salesperson who originally helped me, who has been kind but clearly stuck in the middle. I was told someone would contact me and even that an email chain with Andersen Corporation would be forwarded to me--but I never received anything. Instead of getting help from the store, I was told to contact the manufacturer myself. At this point, I've had to arrange and pay $150 out-of-pocket to fix a door that is still under warranty, simply because I have an upcoming gathering and need it working. This experience has been frustrating and disappointing. When you make a large purchase, you expect support if something goes wrong--especially under warranty. Unfortunately, that hasn't been the case here. I hope management addresses these communication and follow-up issues so other customers don't have the same experience.

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The Home Depot
The Home Depot
The Home Depot

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J & J Upholstery and Drapery Fabric - The chairs were a little outdated but the quality was to much to throw away. So I chalk painted the chairs and change the upholstery.

J & J Upholstery and Drapery Fabric

4.9(12 reviews)
3.2 mi

My first review…read more I'm building a war gaming table, and I've been perplexed over what kind of fabric to use. I eventually settled on either micro suede or wool felt. I spent hours on Amazon but the one thing that bothered me was how I'd have to judge what to get by a picture? I was reading some reviews where people said the color wasn't right, etc. I made the decision is need to feel the cloth to make sure the color and texture was right. I called J&J up and a nice woman answered the phone. I'm terrible on the phone but she was able to answer my noobish questions. Turns out they had ultra suede in stock In the color I needed. But the kicker yet was that the price per yard for ultra was half of what Amazon wanted. Awesome. While there I got fabric spray for the batting I have (I was going to use elmers glue... Bad idea apparently). And both workers there answered every single question. I had from stretching to piling to what velveteen was. I know nothing of upholstery or drapes, however if you want to build a gaming table, go brick and mortar, and if you're in the area head to this shop.

From the beginning to the end I found this shop wonderful to work with. The finished chairs are…read moreeverything I could ask for.

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J & J Upholstery and Drapery Fabric - Our sign!  We are located on Garrisonville Rd. 4 miles west of I-95 on the left.  Look for the sign.

Our sign! We are located on Garrisonville Rd. 4 miles west of I-95 on the left. Look for the sign.

J & J Upholstery and Drapery Fabric - Latest drapery install!  Turned out amazing.

Latest drapery install! Turned out amazing.

J & J Upholstery and Drapery Fabric - Another view of the room

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Another view of the room

Mattress Warehouse

Mattress Warehouse

4.0(19 reviews)
8.7 mi
•$$$

We stopped in this location this afternoon to see if we could find a bed for my father in law's…read morespare bedroom. He didn't want to spend a lot of money on a bed that would be rarely used, so he was reluctant to go to a mattress store, thinking he would be pressured into buying a high end mattress that would cost him a lot of money. Well, it turns out he had nothing to worry about as we ran into a great salesman named Saber, who had met my father in law (FIL) a few days earlier when he was starting his search for a mattress. Saber immediately remember my FIL and welcomed all of us with a warm greeting. Saber was literally heading out the door for the evening, but stayed late to help out a customer he clearly cared about. After some pleasantries were exchanged, we got down to business and Saber did not try to upsell an expensive mattress, knowing this was for a spare bedroom, he showed us a couple of sets that were in the price range we were looking for. Within a few minutes the deal was done and everyone was very happy. My FIL is the old school type of person who needs to feel like he got a good deal and likes to be treated the way a customer should, and Saber accomplished all of those goals. The store was very quiet and I talked with another salesman who was working with Saber, and he too was a very nice person and I enjoyed talking with him. Clearly, whoever does the hiring at this location has picked at least two excellent employees and they both do a great job of making customers feel at home and welcomed to the store. Saber did a great job with the pricing and delivery and we look forward to the new bed arriving in a few days. Thank you, Saber, for making this experience a very pleasant one, you certainly take pride in what you do and you do it very well.

I had an opportunity to visit the store on Friday, June 11th in the afternoon. I received a…read morefriendly greeting by Mr. Saber. I was interested in purchasing a pillow for my father. Although I didn't purchase a pillow, Mr. Saber was extremely knowledgeable and gave me some options to consider. I truly appreciate his friendly demeanor, which is sometimes rare in these days and times. Thank you so much Mr. Saber! Sincerely, A. Anderson

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Mattress Warehouse
Mattress Warehouse
Mattress Warehouse

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Mattress Warehouse - mattresses - Updated October 2026

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