This furniture store is in the lower level in a strip mall in Langley Park. The parking lot is busy…read moreand full of pedestrians and cars whizzing by. Lots of yelling and screaming in Spanish slang, youth hanging outside the jewelers and dollar stores a few doors down. No cell reception in the store. The store is well stocked; has discontinued Value City and Ashley Furniture couches, entertainment centers, and other home furniture; and is well organized and adequately lit. I visited tonight with a friend. There were two employees, one who was super friendly and helpful in selecting a couch and bedroom set. The employee was eager to make a sale but ultimately we declined and, not set on buying anything on the spot. promised a future visit.

STAY AWAY FROM THIS BUSINESS!!! My mom put a bedroom set on lay-away that they had been…read moreadvertising. Towards the middle of her balance being paid off they tell her the bedroom set had been discontinued so she had to pick another set even if she didn't like any of them because it was their "personal opinion" that they had other beautiful bedroom sets to choose from! My mom had seen all of them and none of them were to her liking! So she asked them to give her money back! They agreed to give a refund minus a 30% for overstock fees.....OVERSTOCK FEES?!!! What overstock fees?!!!THEY DIDN'T HAVE THE FURNITURE!!! They told her it was because she would be breaking her contract. But she wasn't!!! It was them who no longer had the furniture she had been making payments for!!! How unethical is it to try to push her into picking another set---even if none of them were to her liking!!! And refusing her a full refund after they're the ones who can't delivered!!! It would be no problem if they had the set she had been paying for!!! As a last recourse, they are going to give her a floor sample set.... but never once offered a discount for being a floor sample!!! Additionally, not all the pieces are there so they had to make a special order to get the dresser and mirror. However, the mirror would be different because she had picked one with lights---and the one with the special ordered would come with no lights!!! Again, they are unable to delivered their part of the agreement!!! They never once tried to apologize for being unable to delivered the pieces they had promised to have after she paid them off. What's worst besides the horrible customer service is that they continue to advertise the same set!!! If it's been discontinued they shouldn't be mailing those sales papers because it will only lure other poor customers/victims that may come precisely for this same set and then they will do the same thing to them. PLEASE, PLEASE STAY AWAY FROM THIS BUSINESS!!! There is a lot more that I have not shared on how my mom has been treated but it would be a much longer story. The bottom line is....It's just been HORRIBLE!!!! Take your hard working money to another business that will care for you. Too bad I had to give them 1 star because they didn't deserved that either.

I have had a great experience with customer service at Regency's Langley Park Location on two…read moreseparate occasions. But this review is designed to give Lorenzo, the salesman and his management team a shout out. It's easy to write negative reviews because there's so much bad customer service out there, but I can't say enough about this positive experience. I went in with another store's prices (Ashley) and the prices were honored!!! Lorenzo was extremely cordial, helpful, and answered all my questions. I take my money seriously so I expect good service. He and the manager were extremely fair and even negotiated my price point. I have only been treated respectfully and honestly. No gimmicky, pushy sales. I'm just waiting for my delivery and If all goes well, I will update my rating to a solid five. But the sales experience is a total 5 stars right now.

Apparently no service after the sale. Pieces of the furniture was damaged by them and has not been…read morerepaired or replaced. Regency seems to be the same company as Marlo and Ashley Furniture. None of them are any good. Stay away!

Have bought for him for years. Very amicable, helpful, and honest. Will continue to buy from him…read moreover any furniture store!

Great customer service. Knowledgeable and friendly. Fantastic prices. You can definitely get a good…read moresleeping mattress for under $299.

This is a pretty good thrifting location. It was smaller than I expected for a Value Village but…read morestill a decent size. I mostly shop for clothes and they have a great shoe section and a well organized bag section. There are no changing rooms here. The bathrooms were clean and nice but you do have to walk through a staff area to get to them. I found some really great pieces here! Some Value Village tips- think carefully about which day to come. Mondays and Thursdays have 25% off sales but they are busy. Weekends are busy too. You can always get a 20% off coupon if you donate. Also, since there are no changing rooms wear something close fitting so you can try on clothes over what you're wearing.

I like thrifting artwork, vintage home decor and kitchenware. I can usually find something cute or…read moreuseful here. I like the weekly member discounts, and the store is well organized and overall clean, with good customer service at the cash registers. This Value Village (as well as the one in Silver Spring) has the best customer service. In recent years, prices have risen at all thrift stores, with more crowds. But I can generally find something at a reasonable price.

The Modern Mobler Team, Mat and Marty, accomplished feats worthy of Cirque de Soleil, all the while…read morein the most careful, respectful and friendly manner, despite having to work around several other work crews on site ! A terrific company!

Doug and his team are true professionals and masters of all that is mid century modern. Considers…read moreall factors while he helps you design a space to your desires and needs.

I had a great experience with Persiano Gallery. They have beautiful, high-quality furniture at…read morereasonable prices, including unique pieces that you really can't find elsewhere. John, the owner, clearly cares about what he does and takes pride in making sure your home looks its best. What I especially appreciated was how willing he was to listen to my ideas and make adjustments to the room design. He worked with me until everything was just right and the result was perfect. The whole experience was enjoyable, personalized, and stress-free. I highly recommend Persiano Gallery if you're looking for quality furniture and someone who genuinely cares about the final result!

We found the perfect, traditional chandelier for our foyer, at a good price, including…read moreinstallation. The installers did a great job, despite having to deal with a two-story but space-restricted foyer. All complete in lessthan one week.

Excellent experience at all points. We went in to just to look and ended up buying most of our…read morefurniture. The sales associate provided just the right amount of assistance. Management was engaged. Phone services were US-based and helpful. Delivery was truely white glove, much better than competitor services that tell you about all of their constraints. There was a small nick on furniture they rapidly fixed. Having gone to other places, I would definitely prefer Bob's for all of my furniture needs.

My purchase experience was great ,the sales person was very polite, honest and attentive. My…read moredelivery was great as well as the set up. However, I guess you get what you pay for because the pricing for my bedroom set was very reasonable but my dresser, night stand and chest of drawers stain so easily, I don't care what it is water, condensation it does not matter it leaves a stain that will not go away. I have had this furniture for a little over a year but it looks like I had it forever, due to the staining.

Ten years ago, I hired Wendy from Dream House to re-decorate my townhouse in Rockville. I paid…read moreover $160,000 to Dream House for design advice, furniture, and accessories. At that time, I was very pleased with their work - so much so, I referred 3 family members and another friend - all of which also paid thousands of dollars to Dream House for various purchases. Two years ago, I reached out to Wendy again - this time for help when I purchased a second home in Florida. I spent $6,500K with Dream House on curtain rods, finials, rings, etc. and it ended up being an absolute fiasco. When the installer (whom I hired privately in Florida) arrived, he said the drapes could not be hung with these curtain rods because the drapes were too heavy. When I reached out to Wendy and Cassie, I learned they were both on vacation together in Spain. Wendy's response from Spain: "...how were we to know they were super heavy? We ordered rods for regular draperies." This response is from a woman who has 44 years of design experience? -- i.e. Wouldn't you inquire about the drapery fabric before ordering the rods and/or let a client know the limitations of the rods when selecting drape fabric? The drape installer left after I received this text from Wendy in Spain, "...I understand how you feel, but I worked very, very hard on this for you...spent hours on this. I've used all these rods before..I have never had an issue. At this point I'm on vacation and would rather not have to take care of this right now." Though Wendy admitted later that she should have never taken on my design project (true!), they only refunded me $1,100 for curtain rod hardware that I returned to them - indicating to me that the curtain rod company would not allow anything else to be returned since is it was custom ordered, and I also had to pay a 20% restocking fee. Disgusted, I asked Cassie to mail the $1,100 check to my Maryland address; instead she mailed it to my Florida home. When I requested that Cassie re-send the check to me at my Maryland home as requested, she told me she could only do this if I paid a $40 check stop payment fee. The moral of my story: Buyer beware! If you run into any issues, be assured from my experience that neither Wendy nor Cassie will take ANY ownership of the problem. Beyond a frustrating and disappointing experience from a once very loyal customer. My only solace is that I have repeated my horrible experience to many friends and family who will also never shop at Dream House again.

Dream House is one of a hundred quaint stores in Downtown Frederick. So what makes Dream House…read moredifferent. Well, I'll tell you, the store looks brand new. Mostly it is filled with oversized furniture which is a modern but comfortable take on higher end pieces. Me and my friend went to the back and sat on these amazing chairs that were electronically reclining. Cause I don't want to have to push with my back on the hair to make it recline. What am? An animal?! The woman who was very pleasant told us that the chairs could come in one of like 50 different fabrics and leathers. I sat on another couch before I left which was very comfortable. If I had a larger house, I would definitely stop by this store. I do like a lot of the patterns on the furniture. The customer service was great! I like the customizability! I do remember the prices were a little on the higher side, but probably level with other stores like it in the area. Also... I'm gonna be honest, I don't have the best gauge on furniture prices. I don't go furniture shopping that often, and when I do it's for vintage furniture. I wouldn't hesitate to stop back into the store to see the new things they have in stock.

The most amazing piece of furniture in my home is my vanity that Unique By Ruth painted! It's…read moredefinitely worth the investment and time! I would do this again and again!

Fabulous business. Furniture rejuvenating, refinishing, repainting, repurposing. My third job with…read morethem-/ I chose the wrong color this time and they willingly redid the chairs for me! Now that's customer service

Was looking for a LONG time for a contemporary style sectional sofa, to replace my Ekornes…read moreStressless sofa that was approaching 20 years in age. Found exactly what I was looking for on Z Modern Furniture's website - the 625 by J&M Furniture. Wife and I visited the store in Alexandria to try it out - it passed the sit test, so we pulled the trigger. Gus arranged to have our old sofa removed for a very reasonable fee. Delivery / removal day went off without a hitch, just over a week from placing our order. Luis and Bryan were super professional - disassembling our Ekornes to ensure it would fit through our narrow stairway, and carefully hauling our new sofa up said stairway without a scratch. Wife and I couldn't be more pleased. We'll be ordering from Z Modern Furniture in the future, and recommend it to anyone who likes contemporary furniture.

Nowadays it's difficult to find the look and the comfort both qualities combined in one piece of…read morefurniture, but the staff out there at Z Furniture were very helpful. She found me exactly what I was looking for in a Sectional from their catalog and of course they had similar Sectionals in the Showroom to try. I purchased an Italian Leather Sectional in mushroom color two months ago and I'm glad I did. In my long history of furniture purchases, I would rate Z Modern Furniture Store as one of the best Store in every sense possible.