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    Mattress Ranch

    4.7 (15 reviews)
    Closed 10:00 am - 7:00 pm

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    8 days ago

    It's been a little while since we bought our mattress there, but they were very helpful and had exactly what we wanted at a decent price.

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    5 months ago

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    1 year ago

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    11 months ago

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    1 year ago

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    6 years ago

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    2 years ago

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    5 years ago

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    9 years ago

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    9 years ago

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    9 years ago

    Excellent selection, amazing prices, flexible purchasing options and above all else, fabulous customer service.

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    8 years ago

    I've purchased two single beds.... absolutely excellent pricing and super comfortable beds!! Service was super great!! :)

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    6 years ago

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    8 years ago

    Thank you so much for a fast informative experience! In and out with a total success! Recommend to all!!!

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    9 years ago

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    Review Highlights - Mattress Ranch

    The service was great Trish is amazing and so is Josh.

    Mentioned in 3 reviews

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    Furniture World NW - untitled

    Furniture World NW

    1.7(13 reviews)
    0.6 mi

    be careful if you shop here, they hide delivery fees and they add services without asking you and…read morewithout letting you know whats included they charge $99 to leave the items outside you house another $19 to bring it inside another $40 for assembly which i did not know it was included with the $159 they charge me for delivery when they went to deliver my items they offer to assembly for another $150 which it doesn't make sense since its only $40 for that and only if appointment was made they left without putting nothing together when i found out it was included i complain to the Secretary Ashley or manager not sure what she is the was so rude she forwarded me to pam sales lady she was really rude 2 they had to ask the delivery man what happened obviously they lied about the whole thing i talked to the owner he did not do anything not even a discount i spent 1,500 and i only got an apology do not trust this people

    On April 10, 2021 I phoned and spoke with Don at Furniture World store that is the two story…read moreFurniture World. Previously we purchased a very nice Cat Napper motorized recliner from them and love it. It has been a few years and we wanted to purchase another one. Don reviewed my previous purchase and said he would order another for us. That it would arrive in September of 2021. He would charge my credit card for half of the purchase price. The first week of September I phoned and spoke with two sales people. First call I was talking with the 4 story building sales. She directed me to the two story store. I phoned the two story store and spoke with a nice gal. She asked if I could provide the name of the sales person I spoke with and the date. I had that on my cork board and when I arrived home I phoned her back and shared the information. I called back and shared the date and the name of Don, she could not find anything in their records. I was not charged for half of the price on the order date of 4/10/21. She said she would have Don call me the next day. I waited two weeks then went online and ordered the Cat Napper Recliner and a Cat Napper Sofa. It is rather confusing that this was not taken care of. One would think that they want to do business, but apparently not.

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    Furniture World NW - Untitled

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    Furniture World NW - Untitled

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    Furniture World NW - Untitled

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    Mattress Firm Silverdale II - Simmons Beautyrest Recharge

    Mattress Firm Silverdale II

    4.7(20 reviews)
    70.2 mi
    $$

    Very Disappointed! Monday evening, 9/16/24 I went into this Silverdale Mattress Firm and explained…read moreto salesman, Jensen, that we bought a mattress from Mattress Firm in Gig Harbor a little over 2 years ago, (great experience there) and now I needed to replace the boxsprings which we didn't do at the time of the mattress purchase for our cal king bed, asked him if he could look up our sale and he did, shows me which one I needed, okay he orders them and says delivery will be on Wednesday! Paid extra for new boxsprings to be set up and take away our old boxsprings. Great, easy peasy, so I thought. Delivery comes and delivery guys say the boxsprings don't fit after they have pulled our bed apart, they're too big. Jensen- you ordered the wrong size when you had the previous size mattress right in front of you on your tablet. Wait there's more, It gets even better! I come home and my husband says the front door was left wide open by these delivery guys when they left, he was upstairs when they left and he wasn't happy when he went downstairs and found our front door wide open. Who leaves a customers front door wide open when they leave-Mattress Firm delivery guys do! Then I go upstairs to our bedroom and I can't believe they didn't put our bed back together, mattress is on its side, old boxsprings are standing against the wall, they left our bed torn apart, a complete mess. If my husband and son weren't home this night I would have never been able to put the bed back together by myself. We decided to cancel the entire order and will buy new box springs somewhere else. The way our bedroom was left did it for me, not what I expected when I got home from a long day. Complete waste of time! Tanner was great on the phone and refunded the entire amount! Thank you Tanner. Sorry it didn't work out too, was such an easy sale. I really hope Mattress Firm trains these 2 delivery guys in customer service on what not to do and do in a customers home! Then there's Jensen, if only he had ordered the correct size I wouldn't be writing about this terrible experience!

    Penny the store manager reached out to me today about my initial review. Penny was quick to address…read moreall of my concerns and was sincerely apologetic. Penny addressed all of my concerns and cleared up the multiple levels of failure I experienced. Penny was generous enough to refund my bed frame and offer to come pick up my old box spring. Penny's phone call went a long way to make my concerns feel heard, understood and resolved. While I did encounter some setbacks from my initial shopping experience, after talking to Penny I will be giving Mattress Firm another chance the next I need a new mattress. I am now a happy customer sleeping on a very comfortable new mattress. I am getting a better nights sleep and experiencing less back pain. Thank you Penny!

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    Mattress Firm Silverdale II - We have the NEW TempurPedic Flex collection

    We have the NEW TempurPedic Flex collection

    Mattress Firm Silverdale II - Tag can't wait to meet you!

    Tag can't wait to meet you!

    Mattress Firm Silverdale II

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    Mattress Ranch - mattresses - Updated May 2026

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