I can't recommend this mattress store highly enough. They offer barely-used high end mattresses at…read morevery low prices. Delivery is fast and efficient, even in the worst of winter. No hard sales pitch. Even though this is next to a McDonalds it's not the easiest to find -- turn in at the McDonalds lot and park on the south end of the buildings.

AMAZING GUYS! EVEN BETTER DEALS! I love this place! Stop by and check it out. You won't be…read moredisappointed! ! I love my new bed!! Support your LOCAL businesses! Catie

The guy running the place was great! Very helpful in helping us find the right bed and helped load…read moreit into our car!

One of the few mattress stores that does not take returns. You get one exchange, and if the bed is…read morestill uncomfortable then you have no options. I purchased a Therapedic Cadence mattress and it hurt my back every night. It is impossible to know how 8 hours of sleep on a mattress will feel after testing it out in the store for 10 minutes. Having no return policy is a non-starter for this type of business. This is why places in the same Apple Valley area like Mattress Firm, Becker Mattress, and Sleep Number ALL have return policies. It's not worth the risk to buy from this store.

We have purchased 4 mattresses, including one for a college bound son. Fair prices, high quality…read moreproducts and friendly staff. We appreciate the no frills and no gimmicks business model. Also, the no returns policy on bedding etc. is good for customers. A return with other places is resold. Kind of gross if you think about it. One suggestion, a customer loyalty program would be appreciated!

I bought a mattress and 2 mattress pads. I realized I did not need the mattress pads. I returned…read morewithin 2 days, still in the box, never opened. They refused to return stating there are no refunds on any of their bedding, pads, sheets and comforters. I was never informed of this at time of purchase but later told it was on the bottom of my receipt. My receipt was folded up in quarters, hiding this disclaimer. Two calls to customer service, and informed the same thing. DO NOT buy any bedding, they will not return. I am now out $80. Aug 28, 2018 I received a call from an associate with Original Mattress Factory and he was able to find a solution that both of us are happy with. I really appreciate that they went the extra mile to appease me. I will again go to the original Mattress Factory for my needs.

Kathy at the AV location really knew her stuff but was just informative, not pushy!!! A rarity. She…read moreleft us be to make our decision without pressure. Narrowed our focus down to help us decide. A great experience. This will be our 3rd mattress from OMF, different locations but always satisfied.

I bought my mattress company mattress back in the summer of 2024. It was need firm with a mattress…read moretopper and I never regretted that decision. Unfortunately, a year later my boyfriend and I were shopping for a mattress for his bed and as I bragged about mine we went to the mattress factory where I purchased my mattress. We asked for the same kind of mattress I had purchased the year before. Everything went well and the waiting time on delivery was minimal. Got the mattress, set it up and that night we had the worse sleep. The mattress we purchased lacked the same quantity as the one I had bought the previous year. It was like sleeping on a hard board with no cushion. We went back to the store in Applevalley, Mn where we purchased the mattress and was told we could not return it unless we could prove it was not the made correctly ( no topper ). How does one prove that? It clearly had the topper only the amount of cushion that was upon the displayed mattress in the store was not what my boyfriend received and it was not the same quality as the identical mattress I purchased the year before. We are still sleeping on this mattress and have had to order online an expensive mattress topper to add on top of our mattress as the Mattress Factory refused to allow us to return or exchange the faulty mattress we bought not 6 months ago! Needless to say? Although disappointed as the mattress I purchased in 2024 was a dream, I will no longer be purchasing my mattress from this company again.

Met with Matt Kruger at the Lakeville location in August of 2022 for information. Matt was very…read moreinformative, regarding the mattress options and the latest technology. I was impressed on how much time he spent with me to ensure I was making an informed decision. Matt answered all of my questions. Finally, November of 2022 my new home was ready for the master bedroom needs. In addition, I looked to Matt for living room furniture options, I had success there too! Matt made my shopping experience at Schneidermans very enjoyable! Thank you Matt!

Hoping, for other's sake, we have just had bad luck. We…read morewent to Schneiderman's for a new couch, ottoman, recliners, and rug. I spent over 2 1/2 hours sifting through what appeared to be a very large selection of rugs, only to learn once I narrowed down my search to my top 3 choices, two of those three were no longer available to order (but still in the showroom as available samples). I moved on from my rug to choose my custom couch. The order was entered so I assumed all was good - yay! Nope! One week after ordering, I received a phone call stating the material I chose was no longer available and I needed to make another selection - which also meant changing my four accent pillows and returning the rug that I had purchased elsewhere. Lastly, our recliners were standard (non-custom) orders. We were given a delivery date of up to 12-15 weeks out! Because we were exhausted in this purchasing process, we agreed. Now, here I am....15 weeks out with no update. I called to check on the status of our order, only to learn it has been pushed out another 6-8 weeks - for STANDARD recliners! Prepare yourself for what appears to be great variety and selection in their showroom, but then learning, it really isn't an option, as well as 5-6 months to get your order! If we weren't already months into this process, I would cancel for sure!

Josh did an excellent job helping us to pick out a pair of lift chairs. We never felt pressured or…read morerushed. He was knowledgeable about a lot of furniture outside the area we were in, and seems to have had additional training through the company, beyond some of the other hires. Any question we had he could answer. We needed the chairs ASAP so he took the time to check around at other HOM inventory and offered that we could also have the option of picking it up ourselves for faster use. This was key since we needed it for current health issues. Couldn't ask for a better service and kinder salesman. Ask for Josh next time you're shopping at this location.

*Updating from 1 to 4 stars. I received a call from Joe at HOM later that afternoon. He said it…read morewould be taken care of the very next day. Though they didn't reach out until about 5:15pm that next day, 2 guys showed up, took away the broken section and offered to assemble the bed in our bedroom. They even took away all the cardboard from the 3 pieces, which was a nice bonus. Spent $1K on a new bed. Waited the 6 weeks for it to be delivered due to Covid. Knew that it would take that long going into the purchase. Garage delivered today. The box with the footboard and pull out drawers looked pretty rough and it had been re-taped. Upon opening, the wood frame was busted up in one corner. I called customer service and received zero sympathy. Not even close to a "Sorry to hear." Their warranty department will call in 2-5 days to figure out the replacement. So there the oversized box will sit in our garage taking up a car space. And we will sleep on a mattress on the floor until the replacement comes. I will update this post even they show even the slightest amount of care, or offer to put it together or something. Some manner of improving a customer experience.