All I can say is they lied to us get your stuff at Costco 2 year warranty…read more And if you're not comfortable with their mattress, they will also trade it in as long as you have a mattress protector on it

Quality selection, good prices. Even delivered all the way out to Sonoita Arizona. This review…read morerequires 85 characters....

Great service. Definitely has enough Selection for me. The guys who delivered the bed did great and…read moreright on time. They did offer to take the plastic off for me. I do plan on shopping here again.

Mom bought a king size mattress for $500. Its a been a month now and she really likes it. The…read moreshop is nice and clean the staff is super accommodating to help you understand manufacturers and what each product provides. They even delivered the same day for us.

We just moved to Tucson. A friend of min in Maryland recommended Bob's Discount for our furniture…read moreneeds. He had used them several times in Maryland, and was favorably impressed. We went to another furniture vendor, before going to Bob's. At first, the prices for bedroom furniture looked equivalent. Then I noticed that Bob's was selling complete bedroom suites for the prices of headboards and footboards at the other store. We ended up buying two complete bedroom suites with white glove delivery and set-up service. The furniture was delivered within days of our order. The delivery was flawless, efficient, and professional. The gentlemen who installed the furniture took the time to look at the locations and discuss layout options, with an eye towards, accessibility, functionality and aesthetics of appearance. They constructed the furniture on site, and cleaned every bit of the debris away, including vacuuming any stray bits of Styrofoam. In and out in less than 3 hours, they did a fantastic job. Moreover, the furniture is all high quality lumber and sturdy construction. There's an old saying, "Happy Wife, Happy Life." Well, my wife loves it. So, needless to say, my life is great! Seriously, Bob's did a great job, you should definitely check them out..

Bob's Discount Furniture- Warranty Experience…read more I am writing to formally express my extreme frustration regarding the handling of my "Goof Proof Warranty" claim for a sofa set purchased in September 2025. On November 22, 2025, I filed a claim for a ripped flip-down table. Since then, I have experienced a series of administrative failures and misinformation: - Initial Delay: A technician did not visit until December 9, 2025. - Misleading Information: Despite being told in December that a replacement part was ordered, I discovered through the portal that the order was not actually placed until January 9, 2026--the same day I called to follow up. - Incorrect Part: After waiting until March 3, 2026, for delivery, the part received was incorrect. - Communication Failure: I have submitted photos of the incorrect part via the portal per Bobs request and responded to their specific email requests three separate times. Despite this, I was told that my claim is being restarted due to a perceived "lack of response" on my part. I have spent hours on the phone attempting to resolve this, only to be redirected to generic email addresses that clearly do not track my submissions even while I was on the phone with the agent. March 19, 2026 - Starting this process over after four months of waiting is unacceptable. As of this posting, I am waiting for the 2nd tech appt that is to occur today, thus starting the process over after 4 months of no resolution.

We stopped by to look at the mattresses at this Amerisleep La Encantada. Located on the upper level…read morenear Tiffany's, you can go in and sample all the different mattresses to see which ones make you feel amazing. Sharon helped us with all the great information about how they're made. If you have aches and pains it's a great idea to just go in and consider one of these amazing beds for your home. Come in and speak with these kind people! Thank you Sharon and Shane

We were in the market for a new mattress and decided to check out Amerisleep's store. My wife had…read morealready went and scoped Amerisleep out on a break from work so she was already sold prior to my visit. Sharon and Cindi both helped us out. Given my shoulder pain and my wife's hip and back pain, they both recommended the AS5 which is 1 of 5 of Amerisleep's mattresses that the offer. The AS5 is the softest of the group which made me a bit nervous but with their 100 night sleep guarantee, we decided to go with it. We also purchased a mattress pad and two of their pillows. Everything is shipped direct for free which is a nice perk. My only negative comment about the experience is that shipping took a bit longer than expected, arriving about 2-3 weeks after purchase however it was well worth the wait. The first couple nights took some getting used to (as their website does indicate) but since then, I've slept better than I have in YEARS. So far, our aches and pains have been well supported by the AS5 and I don't anticipate having to use that 100 night guarantee. We're incredibly happy with our purchase - thanks Amerisleep!

The delivery team was efficient and very friendly doing an excellent job of delivering our…read morefurniture!

Estella was amazing she made sure we were comfortable with our purchase and helped us every step of…read morethe way! 5 stars

Mattress Firm at Ina and Oracle was a complete fail. Their staff were rude, aggressive, dishonest,…read moreand lazy. I went in to buy a twin bed and frame and told the salesman exactly what I wanted. He immediately responded "you don't want that one" and tried to upsell me. I politely asked to proceed with the lower priced mattress. I inquired about the price of the stand and he said $99. When I went to pay he said it was $130 and refused to honor the price that he had quoted. At the same time he again tried to upsell me by telling me I was buying a cheap mattress. Why would this rude person first be so aggressive, and then trash talk their own product? I still went ahead and decided to pay and just get it delivered. I gave them $340 in cash and he, as well as the other person in the store, said they had no change - which would have been about $8. I asked either of the two people if they had a five dollar bill and that I would accept that as change. They also could have walked to any of the next door stores and gotten some change. Just lazy people it seemed. I told them I was cancelling the order and asked for the manager's name. That is when both people in the store verbally jumped in my case. One guy, who was doing nothing the entire time, said he would cover for the other guy - who had lied to me and given me a fake price for the bed stand. I stated to both of them, well, so now you are both going to lie? I went down the street and purchased my mattress and stand for the same price from a competitor. The other store even arranged for immediate delivery - the salesman brought the mattress over in his pick-up. I gladly thanked him for his help and tipped him for being so kind. There is no reason I will ever set foot in the Ina Road Mattress Firm store again.

I went in for some questions and to explore some options. Jeremy and Dave were very helpful in…read morepointing me in the right direction and seeing what there is! I did not purchase from the store as I was more window shopping but the service was great and they definitely take care of you when needed.

Went in to replace my mattress that is under warranty, received a credit to purchase a new mattress…read morefor warranty approved credit amount, I went to our store in Sierra Vista AZ and was told by Elahe that I had to spend more then my approved warranty amount, I was wanting one for $100. Less then my warranty amount that was most like my original purchase. She wanted me to purchase a new mattress for $1000. Plus excluding taxes and delivery fee. Not what I expected as I just wanted something as close to the mattress I had. Not a good bisness practice. I will not recommend this store to friends or family again. Very poor Customer Service! I called 5 other stores and they all told me I could purchase one for less then my credit and I would not get a refund on the unused balance of my credit.

Elahe our salesperson was very knowledgeable and helped with our needs for a new bed. I recommend…read morethis store. More to follow after delivery and setup The bed is great...

ONLY PLACE TO BY IN TUCSON !!!! If you go there it's almost…read moreimpossible not to be satisfied. They are clean, professional, friendly, and very quick service. Joey and Luis feel me feel like I could actually trust a mattress salesperson Definitely look into their bundles and sales of the month.

Bait and switch. Bought a 12 inch mattress and was given a 10 inch mattress which I didn't notice…read moreuntil we got home. Called and the manager said she made an honest mistake and that for $200 more she could replace it with a 12 inch model.

I bought a box spring and they are sending me a bed frame instead. The salesman was nice but he…read moresold me something I didn't need. I told him I already had a bed frame and he sold me one instead of the box spring I needed, very frustrated right now

I had an exceptional experience purchasing a mattress from Heather at Mattress Firm Clearance…read moreCenter. The entire team was thorough, patient, and kind which made the entire process a breeze. I couldn't be happier with my purchase, and I wholeheartedly give Heather, Jamal and Manny 5 stars!

This review is long overdue. My husband and I were desperate to replace some couches at my…read moremother-in-laws home. The ones she had were old, smelly and her son had recently passed away on one. It was a terrible situation. Anyway, we stopped into Sparks Furniture - We were lucky enough to speak with Tim. He went above and beyond and once we found the set we wanted he allowed us to take the floor model. What a blessing! The quality of the couches we purchased was great, they still looks amazing and the prices were extremely reasonable. This was our third and final stop that day. The first two shops either didn't have the quality or the employees didn't seem to want to help us. If i was in the market to buy any furniture I would definitely shop at Sparks. I highly recommend and I want to apologize for not writing this review sooner. We really appreciated how Tim went the extra mile, was honest knowledgeable and friendly. Love this store!!!

Two springs on my couch broke causing the recliner not to work properly. I went into Sparks…read moreFurniture (who sold me the couch) on three occasions and left them photos of the reclining mechanism that needed repair and they told me to contact the repair person involved. I did just that and he told me that he contacted the "Best Home Furnishings" manufacturing company to get the springs necessary to fix my couch. He told me they didn't have any parts for my couch so I contacted the company on two occasions and they told me the same thing. I think their lifetime warranty are just words that sound good in order to encourage people to purchase their products. Not having any parts in stock is a way the company doesn't have to be responsible for warranty repairs. My words may sound negative to you regarding "Best Home Furnishing" products so I suggest checking out this "Better Business Bureau" web site link for reviews of Best Home Furnishings. https://www.bbb.org/us/in/ferdinand/profile/furniture-manufacturers/best-home-furnishings-0482-95042/customer-reviews