ONLY PLACE TO BY IN TUCSON !!!! If you go there it's almost…read moreimpossible not to be satisfied. They are clean, professional, friendly, and very quick service. Joey and Luis feel me feel like I could actually trust a mattress salesperson Definitely look into their bundles and sales of the month.

Bait and switch. Bought a 12 inch mattress and was given a 10 inch mattress which I didn't notice…read moreuntil we got home. Called and the manager said she made an honest mistake and that for $200 more she could replace it with a 12 inch model.

It's just like walking into any mattress store over the last 30 years, just better marketing and…read morerepackaging. There are other mattress stores I'll be checking out. I do think they have a nice selection if you don't mind the sticker shock.

Adrian was amazing. Helped us with the purchase of a great mattress thank you for all your help…read moreand knowledge. The Kapings

Great service. Definitely has enough Selection for me. The guys who delivered the bed did great and…read moreright on time. They did offer to take the plastic off for me. I do plan on shopping here again.

Mom bought a king size mattress for $500. Its a been a month now and she really likes it. The…read moreshop is nice and clean the staff is super accommodating to help you understand manufacturers and what each product provides. They even delivered the same day for us.

I bought a box spring and they are sending me a bed frame instead. The salesman was nice but he…read moresold me something I didn't need. I told him I already had a bed frame and he sold me one instead of the box spring I needed, very frustrated right now

I had an exceptional experience purchasing a mattress from Heather at Mattress Firm Clearance…read moreCenter. The entire team was thorough, patient, and kind which made the entire process a breeze. I couldn't be happier with my purchase, and I wholeheartedly give Heather, Jamal and Manny 5 stars!

Jason was SUCH a big help. He approached us with such a friendly demeanor and helped us decide on…read morethe perfect couch within our said budget and wants. He was very honest and showed us multiple options of finance and delivery. Definitely recommend speaking with him and seeking advice from him.

Bob's Discount Furniture- Warranty Experience…read more I am writing to formally express my extreme frustration regarding the handling of my "Goof Proof Warranty" claim for a sofa set purchased in September 2025. On November 22, 2025, I filed a claim for a ripped flip-down table. Since then, I have experienced a series of administrative failures and misinformation: - Initial Delay: A technician did not visit until December 9, 2025. - Misleading Information: Despite being told in December that a replacement part was ordered, I discovered through the portal that the order was not actually placed until January 9, 2026--the same day I called to follow up. - Incorrect Part: After waiting until March 3, 2026, for delivery, the part received was incorrect. - Communication Failure: I have submitted photos of the incorrect part via the portal per Bobs request and responded to their specific email requests three separate times. Despite this, I was told that my claim is being restarted due to a perceived "lack of response" on my part. I have spent hours on the phone attempting to resolve this, only to be redirected to generic email addresses that clearly do not track my submissions even while I was on the phone with the agent. March 19, 2026 - Starting this process over after four months of waiting is unacceptable. As of this posting, I am waiting for the 2nd tech appt that is to occur today, thus starting the process over after 4 months of no resolution.

We stopped by to look at the mattresses at this Amerisleep La Encantada. Located on the upper level…read morenear Tiffany's, you can go in and sample all the different mattresses to see which ones make you feel amazing. Sharon helped us with all the great information about how they're made. If you have aches and pains it's a great idea to just go in and consider one of these amazing beds for your home. Come in and speak with these kind people! Thank you Sharon and Shane

We were in the market for a new mattress and decided to check out Amerisleep's store. My wife had…read morealready went and scoped Amerisleep out on a break from work so she was already sold prior to my visit. Sharon and Cindi both helped us out. Given my shoulder pain and my wife's hip and back pain, they both recommended the AS5 which is 1 of 5 of Amerisleep's mattresses that the offer. The AS5 is the softest of the group which made me a bit nervous but with their 100 night sleep guarantee, we decided to go with it. We also purchased a mattress pad and two of their pillows. Everything is shipped direct for free which is a nice perk. My only negative comment about the experience is that shipping took a bit longer than expected, arriving about 2-3 weeks after purchase however it was well worth the wait. The first couple nights took some getting used to (as their website does indicate) but since then, I've slept better than I have in YEARS. So far, our aches and pains have been well supported by the AS5 and I don't anticipate having to use that 100 night guarantee. We're incredibly happy with our purchase - thanks Amerisleep!

Had service call for furniture. Juan from AFW came out to repair…read more Courteous Professional Knowledgeable Prompt Good job American Furniture!

Like many large furniture stores, there are A LOT of items on the sales floor. That being said,…read more it was a little difficult to suss out what were of better quality without having to roam the entire Walmart size place. Fyi, I only occasionally buy from this type of business (last time I bought 3 mattresses sofa recliners dressers and headboards) & spent $8k. This time I was only looking for quality outdoor patio furniture. They had a small selection in the waaay back. Prices were sort of high, but what isn't these days? So I won't review on that, but there was just a lot of the same old stuff in the same old colors. Idea: if you want more shoppers, please carry a few pieces with unique colors &or styles. Overall it wasn't unpleasant, the sales staff was not aggressive (I appreciate that) and the store was clean and quite full.

I got the sleep "wake-up call" recently. That's where science lays out the bare facts that in our…read morestress-laden world, we need sleep more than ever and we continually find ways not to sleep. I recently rediscovered why a good night's sleep is so important to mending and nourishing our mind and body. My wife and I were craving a good night's sleep. We figured our mattress was old and that it might be a smart idea to look into a new one. Little did we know that by going to Mattress Firm, and meeting a "Sleep Expert," whose name is Wayne Bernknopf, that our lives would be changed. Wayne was great! We never felt pressured to buy. He just patiently gave us all the facts and then asked us to test all the mattresses. You know that moment when you put on the perfect pair of shoes as if they were custom-made for you? Like they were magical slippers and you couldn't believe how good they felt? That's exactly what it felt like the moment we hit that perfect mattress. Like it was custom-made for us. A good mattress is not cheap. But what is a good night's sleep worth when it's your mental and physical health at stake. Wayne really worked hard to get a great deal for us. Better yet, the real deal he gave us was getting our sleep back. That was worth its weight in gold. Now, for the last several months, we have sleeps like we did when we were kids. You know the ones that last eight hours straight and then you wake up and can't wait to get out into the day. I never thought I would say a mattress "saved our lives," but it did. I thank both Wayne and Mattress Firm for helping us get our sleep back, and our lives back. If you crave a good night's sleep again, visit Wayne. He'll "put you to sleep" and you'll thank him for it over and over again!

Very predatory practices-- do not do lay away or get their credit card!!! They will try to convince…read moreyou you can make 50 dollar payments or something equally easy, and then there is a balloon payment where you end up paying 300 percent interest. I would steer very clear of doing business with them.