ONLY PLACE TO BY IN TUCSON !!!! If you go there it's almost…read moreimpossible not to be satisfied. They are clean, professional, friendly, and very quick service. Joey and Luis feel me feel like I could actually trust a mattress salesperson Definitely look into their bundles and sales of the month.

Bait and switch. Bought a 12 inch mattress and was given a 10 inch mattress which I didn't notice…read moreuntil we got home. Called and the manager said she made an honest mistake and that for $200 more she could replace it with a 12 inch model.

It's just like walking into any mattress store over the last 30 years, just better marketing and…read morerepackaging. There are other mattress stores I'll be checking out. I do think they have a nice selection if you don't mind the sticker shock.

We bought a $1700 mattress a few years ago. We are…read moredisappointed it didn't seem tolast longer we are having an inspection today. We will see how it goes stay tuned! our previous mattress lasted 8-10 years for half the price! I don't think the New hybrid Mattresses are of lasting material's

Great service. Definitely has enough Selection for me. The guys who delivered the bed did great and…read moreright on time. They did offer to take the plastic off for me. I do plan on shopping here again.

Mom bought a king size mattress for $500. Its a been a month now and she really likes it. The…read moreshop is nice and clean the staff is super accommodating to help you understand manufacturers and what each product provides. They even delivered the same day for us.

Was out comparing prices for mattresses box springs and bed frames and…read more decided on Mattress Firm for 2 reasons: Customer Service (Emanuel) was a great help in answering my questions and the SALE pricing sealed the deal for me. All I can say is, save your time in shopping around and just go to the 3981 North Business Center Drive location !!! THANK YOU guys !

I bought a box spring and they are sending me a bed frame instead. The salesman was nice but he…read moresold me something I didn't need. I told him I already had a bed frame and he sold me one instead of the box spring I needed, very frustrated right now

We just moved to Tucson. A friend of min in Maryland recommended Bob's Discount for our furniture…read moreneeds. He had used them several times in Maryland, and was favorably impressed. We went to another furniture vendor, before going to Bob's. At first, the prices for bedroom furniture looked equivalent. Then I noticed that Bob's was selling complete bedroom suites for the prices of headboards and footboards at the other store. We ended up buying two complete bedroom suites with white glove delivery and set-up service. The furniture was delivered within days of our order. The delivery was flawless, efficient, and professional. The gentlemen who installed the furniture took the time to look at the locations and discuss layout options, with an eye towards, accessibility, functionality and aesthetics of appearance. They constructed the furniture on site, and cleaned every bit of the debris away, including vacuuming any stray bits of Styrofoam. In and out in less than 3 hours, they did a fantastic job. Moreover, the furniture is all high quality lumber and sturdy construction. There's an old saying, "Happy Wife, Happy Life." Well, my wife loves it. So, needless to say, my life is great! Seriously, Bob's did a great job, you should definitely check them out..

Bob's Discount Furniture- Warranty Experience…read more I am writing to formally express my extreme frustration regarding the handling of my "Goof Proof Warranty" claim for a sofa set purchased in September 2025. On November 22, 2025, I filed a claim for a ripped flip-down table. Since then, I have experienced a series of administrative failures and misinformation: - Initial Delay: A technician did not visit until December 9, 2025. - Misleading Information: Despite being told in December that a replacement part was ordered, I discovered through the portal that the order was not actually placed until January 9, 2026--the same day I called to follow up. - Incorrect Part: After waiting until March 3, 2026, for delivery, the part received was incorrect. - Communication Failure: I have submitted photos of the incorrect part via the portal per Bobs request and responded to their specific email requests three separate times. Despite this, I was told that my claim is being restarted due to a perceived "lack of response" on my part. I have spent hours on the phone attempting to resolve this, only to be redirected to generic email addresses that clearly do not track my submissions even while I was on the phone with the agent. March 19, 2026 - Starting this process over after four months of waiting is unacceptable. As of this posting, I am waiting for the 2nd tech appt that is to occur today, thus starting the process over after 4 months of no resolution.

We stopped by to look at the mattresses at this Amerisleep La Encantada. Located on the upper level…read morenear Tiffany's, you can go in and sample all the different mattresses to see which ones make you feel amazing. Sharon helped us with all the great information about how they're made. If you have aches and pains it's a great idea to just go in and consider one of these amazing beds for your home. Come in and speak with these kind people! Thank you Sharon and Shane

We were in the market for a new mattress and decided to check out Amerisleep's store. My wife had…read morealready went and scoped Amerisleep out on a break from work so she was already sold prior to my visit. Sharon and Cindi both helped us out. Given my shoulder pain and my wife's hip and back pain, they both recommended the AS5 which is 1 of 5 of Amerisleep's mattresses that the offer. The AS5 is the softest of the group which made me a bit nervous but with their 100 night sleep guarantee, we decided to go with it. We also purchased a mattress pad and two of their pillows. Everything is shipped direct for free which is a nice perk. My only negative comment about the experience is that shipping took a bit longer than expected, arriving about 2-3 weeks after purchase however it was well worth the wait. The first couple nights took some getting used to (as their website does indicate) but since then, I've slept better than I have in YEARS. So far, our aches and pains have been well supported by the AS5 and I don't anticipate having to use that 100 night guarantee. We're incredibly happy with our purchase - thanks Amerisleep!

5-24-2026. The delivery was awesome. They texted, called to let me know when they would get here…read more Jonathan and Don? They were both very professional and explained everything very well. Set up the furniture and made sure all was ok. 5-21-2026 Tom was our salesman in the Tucson showroom. There was no pressure. We bought a couple rooms of furniture and he stayed around us until we needed him. He was very knowledgeable on the furniture and getting our deliveries all set up. I was very happy and very impressed with the quality and workmanship in the furniture. Very well made furniture and real wood. The prices were very reasonable. Thank you AFW!!!

Like many large furniture stores, there are A LOT of items on the sales floor. That being said,…read more it was a little difficult to suss out what were of better quality without having to roam the entire Walmart size place. Fyi, I only occasionally buy from this type of business (last time I bought 3 mattresses sofa recliners dressers and headboards) & spent $8k. This time I was only looking for quality outdoor patio furniture. They had a small selection in the waaay back. Prices were sort of high, but what isn't these days? So I won't review on that, but there was just a lot of the same old stuff in the same old colors. Idea: if you want more shoppers, please carry a few pieces with unique colors &or styles. Overall it wasn't unpleasant, the sales staff was not aggressive (I appreciate that) and the store was clean and quite full.

Very predatory practices-- do not do lay away or get their credit card!!! They will try to convince…read moreyou you can make 50 dollar payments or something equally easy, and then there is a balloon payment where you end up paying 300 percent interest. I would steer very clear of doing business with them.

I got a Sleepy's by Sealy's memory foam plush mattress. Every step of it has been a…read moredisappointment- the website had wording about delivery and mattress removal, but neglected to include the information that the mattress would be sent via FedEx and mattress removal was not available. I got the mattress, let it inflate for three days, and after two and a half weeks it is noticeably worn out. I weigh about 180 lbs, the mattress does not support that much weight for sleeping. I will not shop at Mattress Firm again. I have in the past, but this time they sold a mattress that I will have to replace soon (from a business that values customers, unlike Mattress Firm).