My wife and I purchased a Foster & Stearns mattress from the Sleep Outfitters location in Oro Valley. Our Sales Consultant, Sam, was spectacular from start to finish as was the delivery two days later. After several days on this new mattress, we realized that it was just too soft and returned to arrange for an exchange. Sam sent us over to the Sleep Outfitters Outlet location on Speedway and Swan to test one of their firmer mattresses since she had none in inventory, although she was more than willing to arrange for the exchange. Joey Dalis, the manager at the Speedway location was beyond amazing in his approach to customer service! Bear in mind that we were there to arrange for an exchange, not to purchase a new mattress, so it represented in no new money in his pocket. Despite this, Joey spent at least one hour (and possibly more) pulling out numerous heavy mattresses out from the huge piles of mattresses in their outlet. Each of these mattresses weighs 150-200lbs (I asked). He did this without complaint, with a big warm smile on his face and was completely and utterly devoted to getting us the best mattress possible. In short, I have never experienced such world-class customer service in my life. Kudos to you, Joey Dalis, and kudos to Sleep Outfitters. I will never shop anywhere else. read more

After hours of searching for a twin mattress all around Tucson, my wife came across an add on her Facebook feed. It was for BMC Mattress. We had just left our 3rd store of one of the many mattress rip off chains and decided to call BMC. We spoke with Ed on the phone who was already way more knowledgeable about mattresses than the countless sales staff at the others. When we finally made it into BMC Mattress, Ed was extremely friendly and I did not feel pressured to buy, buy, buy. I felt he was listening to what our needs were and wanted to get us into a quality mattress. BMC pricing was incredibly, I mean substantially lower for name brand mattresses than the 25 or more chain stores on the corner of every street in Tucson. I would recommend BMC Mattress over any of the others and if I needed to replace or buy a new mattress I would go back and see Ed. Thanks for a great mattress buying experience!!! read more

I discovered Sleep Solutions after visiting a few other mattress stores around town. I could instantly feel a huge difference in the customer service styles. Other store had very aggressive sales techniques that made me uncomfortable. Daisha was great! Loved her! It was so refreshing to work with her. She was nice, knowledgeable, detail oriented...all of the good things and none of the bad. They had the mattress I wanted and it was set up in my home 2 days later. I slept on for 3 weeks and decided the one I picked was too firm. I was nervous about complaining. Samantha answered the phone and but my mind at ease. Super sweet and helpful. They had a softer version of the same bed delivered to my house in less than a week. I love them! Oh and the prices, AMAZING! Saved over $1000 for the exact same mattress and adjustable frame that I tried at the "other" stores. read more

After comparison shopping at several places around Tucson, we decided to check out BMC Mattress on Speedway. Ed Tourville greeted us in a genuinely friendly way, listened carefully to what we were looking for, patiently answered all our questions, figured out what we needed, and recommended a Stearns & Foster king set at an incredible value. He was very low key and helpful during the entire transaction, not pushy at all. Ed also arranged for delivery of the new set and pick up of the old mattress within a couple of days. Everything went perfectly and everyone was professional and efficient from start to finish. We highly recommend BMC Mattress and working with Ed. Thanks again for a wonderful deal on a quality mattress set and for a surprisingly pleasant experience! read more

We just discovered SleepSolutions in Tucson. We were lucky enough to get Joey Dalis as a sales representative and we couldn't be happier: he is friendly, professional, congenial, clear and to the point in his explanations and offers. He also has a great sense of humor and is a pleasure to deal with. Thanks to his help we purchased an entire bed: an ideal mattress with a springbox and the base. We highly recommend the place, specially if you get to deal withb Joey. He is an extraordinary asset to the company and an excellent reason to go back as a customer. read more

Needed a mattress for our home here in Tucson. Joey was a great help, very knowledgeable. We tried several different configurations and decided on a adjustable frame with the CA King mattress. Very quick, great price and we are waiting for many good nights sleep. Joey put everything together in one package, so we could tell how the prices break down. We are very happy and would recommend this place.... I did a lot of research as to what mattress was better and this shop carried our favs....need a mattress, head here.... read more

I got great service and a super deal on a mattress and box spring set from a male employee. I wrote down his name and lost the note so I'm sorry to not be able to point out who exactly is was. I have been looking around online and in town for the best deal and I found it in this store! Great quality mattress for a lot less than anywhere else I looked. Plus you can try the mattress out in the store and see if you like the firmness which beats online shopping. Very clean and friendly place. I can very much recommend it. read more

We bought our mattress (Stearns & Foster) back in June. I am finally getting to posting a review for the store. Ed Tourville helped us pick out our new mattress. We were looking for a calif king size. He steered us thru the different firmnesses. We have been very pleased with the bed and I can honestly recommend the store to anyone looking for a good deal on mattress. The bed was delivered on time and on the day we needed it. Set up by 2 very nice young men. No frills store, just honest people and a good deal. read more

The store manager, Ed, was extremely helpful and really wanted to make sure we were happy. Each time we came into the store, he remembered who we were and was really easy to build rapport with! We weren't satisfied with the first model we chose and he went out of his way to keep in contact with us when another option we wanted came around and gave us a great deal on an exchange. A very genuine man to work with and many great options at the store at GREAT prices!! read more

I highly recommend this store and sales manager Joey . We are new to this area and needed a new mattress after being very disappointed in the Puffy brand we bought online . After reading the great reviews here , we decided to come in and see .It was a very pleasant ,low key , no pressure experience start to finish . Joey is very knowledgeable, polite and helpful . We are excited to get our new Stearns and Foster bed in just a few days ...thank you Joey ! read more

Who would think purchasing a mattress could be a terrific experience!? Our salesman, Nick, was sincerely helpful, never overbearing, listened carefully to our needs and gave us THE BEST DEAL WE COULD FIND IN TUCSON!! I am a senior citizen who has bought many mattresses and it's typically a high pressure, not great time, glad when it's over. Please do yourself a favor... Go to Sleep Outfitters!!!! Hope Nick is available! read more

This is the best place I've ever bought a mattress from. Their prices are amazing and Ed is super helpful. I have now bought 3 mattresses from him and my experience each time has been excellent. If you are looking for very nice mattresses at very affordable prices, go see Ed at BMC Mattress. He will work with you and give you the absolute best price in the area for the quality of mattress you want!!! Thank you Ed!!!! read more

Amazing experience! I have always wanted an adjustable bed, but never thought it was in the budget! Went in to look at mattresses and worked with Ed Tourville. The customer service was top notch and I went home that night with the adjustable king size mattress of my dreams!! Best night of sleep ever! The sales prices are unbelievable!! Thank you BMC Mattress and Ed Tourville for my amazing and affordable new bed! read more

What a pleasure it is to do business with BMC Mattress. My wife and I just purchased 2 new matresses for our home. The manager Ed Tourville was both knowledgeable and helpful in selecting the right mattresses for our needs. He even offered me a Senior/Veterans discount! His prices were shockingly good and the free delivery and old mattress take away will make this Christmas one to remember. Thanks again Ed! read more

If you need a luxury mattress at an amazing price then this is the place to go!! There is a wide selection and Ron and Ed are fantastic at helping you make an educated decision. We came in and were helped right away, were shown all of the different options available in the range of mattress we were looking for and were able to walk away with an amazing mattress!! Cannot recommend this place enough!!! read more

We are up grading to a king size bed so we need a new matress. We have always had Stern's and Foster so I was very excited to learn this is one of the brands they carry. I worked with Daisha , she was wonderful providing all the information we needed. They even had the mattress we were looking for at a fantastic price. I definetely would tell everyone to check out this wonderful retailer. read more

Ed is fantastic he walked us through a bunch of models, gave us discounts on bundles, assured us that we could switch out models at pro-rated prices if we were dissatisfied and met his word on all of it. I will be recommending people to Ed in the future. Bonus, he always remembered us and is genuinely friendly. read more

What an awesome place to buy beds! Benny answered all my questions and knew his product. I bought 3 beds today with some additional products. I would recommend this store for anyone wanting great quality at fair prices greatly reduced! Thank you Benny! my friends and family will be in to see you read more

If you're searching for a quality mattress but don't want to pay full retail, this is the place to go. Ed Tourville and his staff are knowledgeable and very friendly without any pressure. We were fortunate to find an extremely comfortable king set with a great promotion on an adjustable base. read more