All I can say is they lied to us get your stuff at Costco 2 year warranty…read more And if you're not comfortable with their mattress, they will also trade it in as long as you have a mattress protector on it

Quality selection, good prices. Even delivered all the way out to Sonoita Arizona. This review…read morerequires 85 characters....

We just moved to Tucson. A friend of min in Maryland recommended Bob's Discount for our furniture…read moreneeds. He had used them several times in Maryland, and was favorably impressed. We went to another furniture vendor, before going to Bob's. At first, the prices for bedroom furniture looked equivalent. Then I noticed that Bob's was selling complete bedroom suites for the prices of headboards and footboards at the other store. We ended up buying two complete bedroom suites with white glove delivery and set-up service. The furniture was delivered within days of our order. The delivery was flawless, efficient, and professional. The gentlemen who installed the furniture took the time to look at the locations and discuss layout options, with an eye towards, accessibility, functionality and aesthetics of appearance. They constructed the furniture on site, and cleaned every bit of the debris away, including vacuuming any stray bits of Styrofoam. In and out in less than 3 hours, they did a fantastic job. Moreover, the furniture is all high quality lumber and sturdy construction. There's an old saying, "Happy Wife, Happy Life." Well, my wife loves it. So, needless to say, my life is great! Seriously, Bob's did a great job, you should definitely check them out..

Bob's Discount Furniture- Warranty Experience…read more I am writing to formally express my extreme frustration regarding the handling of my "Goof Proof Warranty" claim for a sofa set purchased in September 2025. On November 22, 2025, I filed a claim for a ripped flip-down table. Since then, I have experienced a series of administrative failures and misinformation: - Initial Delay: A technician did not visit until December 9, 2025. - Misleading Information: Despite being told in December that a replacement part was ordered, I discovered through the portal that the order was not actually placed until January 9, 2026--the same day I called to follow up. - Incorrect Part: After waiting until March 3, 2026, for delivery, the part received was incorrect. - Communication Failure: I have submitted photos of the incorrect part via the portal per Bobs request and responded to their specific email requests three separate times. Despite this, I was told that my claim is being restarted due to a perceived "lack of response" on my part. I have spent hours on the phone attempting to resolve this, only to be redirected to generic email addresses that clearly do not track my submissions even while I was on the phone with the agent. March 19, 2026 - Starting this process over after four months of waiting is unacceptable. As of this posting, I am waiting for the 2nd tech appt that is to occur today, thus starting the process over after 4 months of no resolution.

If I could give zero I would!!!! My husband and I were sold a "returned mattress" at a reduced…read moreprice. We didn't see the mattress as it was at the outlet store but was assured that their pre certified preowned mattress was inspected. We have had the mattress for a week and initially its great however the one-piece mattress is literally sliding and has become uneven. When I called the store and sent pictures what I got was you didn't purchase the mattress protection so there is nothing we can do. Unless you purchase it now, which you have 120 days from purchase to do. Also, said they don't know why it's doing that. I asked it's only been a week do you not inspect your returned items before you re sell them? This is why you got it at a discounted rate and again you can pay to get the protection plan and then file a claim to get your money back. As a consumer you expect that when someone sells you a returned item, they will make sure they are doing the right thing and being honest and making sure it should be resold. As a consumer and also the manager of a business I expect that there is some accountably. I assure you I will let all the customers I work with at my Oro Valley based business know about this.

We almost bought a bed here but walked from the "sale price" and bought elsewhere. The staff knows…read moretheir product and represent the company well.

We stopped by to look at the mattresses at this Amerisleep La Encantada. Located on the upper level…read morenear Tiffany's, you can go in and sample all the different mattresses to see which ones make you feel amazing. Sharon helped us with all the great information about how they're made. If you have aches and pains it's a great idea to just go in and consider one of these amazing beds for your home. Come in and speak with these kind people! Thank you Sharon and Shane

We were in the market for a new mattress and decided to check out Amerisleep's store. My wife had…read morealready went and scoped Amerisleep out on a break from work so she was already sold prior to my visit. Sharon and Cindi both helped us out. Given my shoulder pain and my wife's hip and back pain, they both recommended the AS5 which is 1 of 5 of Amerisleep's mattresses that the offer. The AS5 is the softest of the group which made me a bit nervous but with their 100 night sleep guarantee, we decided to go with it. We also purchased a mattress pad and two of their pillows. Everything is shipped direct for free which is a nice perk. My only negative comment about the experience is that shipping took a bit longer than expected, arriving about 2-3 weeks after purchase however it was well worth the wait. The first couple nights took some getting used to (as their website does indicate) but since then, I've slept better than I have in YEARS. So far, our aches and pains have been well supported by the AS5 and I don't anticipate having to use that 100 night guarantee. We're incredibly happy with our purchase - thanks Amerisleep!

I bought a box spring and they are sending me a bed frame instead. The salesman was nice but he…read moresold me something I didn't need. I told him I already had a bed frame and he sold me one instead of the box spring I needed, very frustrated right now

I had an exceptional experience purchasing a mattress from Heather at Mattress Firm Clearance…read moreCenter. The entire team was thorough, patient, and kind which made the entire process a breeze. I couldn't be happier with my purchase, and I wholeheartedly give Heather, Jamal and Manny 5 stars!

Mattress Firm at Ina and Oracle was a complete fail. Their staff were rude, aggressive, dishonest,…read moreand lazy. I went in to buy a twin bed and frame and told the salesman exactly what I wanted. He immediately responded "you don't want that one" and tried to upsell me. I politely asked to proceed with the lower priced mattress. I inquired about the price of the stand and he said $99. When I went to pay he said it was $130 and refused to honor the price that he had quoted. At the same time he again tried to upsell me by telling me I was buying a cheap mattress. Why would this rude person first be so aggressive, and then trash talk their own product? I still went ahead and decided to pay and just get it delivered. I gave them $340 in cash and he, as well as the other person in the store, said they had no change - which would have been about $8. I asked either of the two people if they had a five dollar bill and that I would accept that as change. They also could have walked to any of the next door stores and gotten some change. Just lazy people it seemed. I told them I was cancelling the order and asked for the manager's name. That is when both people in the store verbally jumped in my case. One guy, who was doing nothing the entire time, said he would cover for the other guy - who had lied to me and given me a fake price for the bed stand. I stated to both of them, well, so now you are both going to lie? I went down the street and purchased my mattress and stand for the same price from a competitor. The other store even arranged for immediate delivery - the salesman brought the mattress over in his pick-up. I gladly thanked him for his help and tipped him for being so kind. There is no reason I will ever set foot in the Ina Road Mattress Firm store again.

I went in for some questions and to explore some options. Jeremy and Dave were very helpful in…read morepointing me in the right direction and seeing what there is! I did not purchase from the store as I was more window shopping but the service was great and they definitely take care of you when needed.

Great service. Definitely has enough Selection for me. The guys who delivered the bed did great and…read moreright on time. They did offer to take the plastic off for me. I do plan on shopping here again.

Mom bought a king size mattress for $500. Its a been a month now and she really likes it. The…read moreshop is nice and clean the staff is super accommodating to help you understand manufacturers and what each product provides. They even delivered the same day for us.