Bruce hall was great very informative He gave me enough…read moreinformation to make a decision My bed hasn't been delivered yet. But I gotta say for a low profile box spring and a mattress Delivered and take away old I paid less then 2000.00 that's a great deal

This is purchase number 4 over the past 26 years. We love your products and the treatment we…read morereceive. You have a customer for life!

The three stars are for the employees, otherwise zero. This is low quality furniture that is wildly…read moreoverpriced for all it is. Pretty disappointing. But, the employmees will do their best to help you. So there's that. Their slogan should be "Big Sandy's Superstore, better than nothin, right!?"

DO NOT DO BUSINESS HERE. Purchased a bed, mattress set and…read moreswinging chair. set delivery a week out so I could take a day off to accommodate their only delivery options. night before they text they are cancelling and will let me know. THREE DAYS LATER I finally get hold of someone. "system down". Another week later they deliver. Drivers inform me I have to put the chair together myself. would NEVER have purchased if I knew that. Manager "oops, our bad" and offers a small refund. But can't actually give it because... all together now... "the system is down" FOUR WEEKS.

We had been searching for a new couch. Walked into Coconis. Explained just what we were looking…read morefor. Sales directed us to a group of couches. Manufactures materials and process was explained. Purchased both couch and matching love seat. Very happy with this process and would refer to all of our friends

In 2019 we bought a table with six chairs, coffee table, and a recliner. Two months ago, a guest in…read moreour house was sitting in a chair at the table and the leg literally broke off. We contacted the store in Heath and they told us we were not under warranty and they would not attempt any repair. My previous table and chairs were 30 years old and never had any problems with it . also, this table and chair was not even used very much. So we will not be returning to purchase any more furniture there.