I went here to get a hitch installed on my Honda insight after most of the places in the Boston are…read moresaid they wouldn't a hitch if you bought it yourself. I was able to swing by and get my hitch installed before work one morning - they did a great (and fast) job. It's been at least 6 months and my hitch is still sturdily holding my bike rack in place, and they were super friendly and transparent about the pricing and whole process!

Excellent service. Highly recommend this business. Friendly people with a great price as wellread more

My husband (a contractor) rented a man lift for what was suppose to be a week (ended up being 9…read moredays) due to unforeseen circumstance. Unfortunately, during the job he did do a small amount of damage to one of the bars on the basket of the lift. He was informed by the salesman that they would have to replace the whole basket due to the damage, which we thought was excessive, but didn't question it and simply asked how much it would cost us for replacement. After 3 weeks (assuming we had to pay for the basket as well as time the man lift had been out of commission) of being told they were waiting on the repair shop to give them a price and after numerous calls and emails we were finally told that they repaired the bar instead of replaced the basket. Was also told they overcharged us 2 days rental fee which they turned around the next day and said they actually charged correctly (it was a computer error) as well as telling us we owed for fuel, which was already clearly charged on our second invoice. So the cost instead of thousands ended up being a couple of hundred. We had to explain numerous times that we needed a price for the repair so we were able to wrap up the job and prepare to pay the bills associated with this job. Salesman, although super nice, was very unprofessional and really had no idea what was going on. Every time I asked to speak with someone who could answer my questions he told me even though he was "only the salesman" he was the only on who was able to answer the questions I had (even though he couldn't). I am still unsure who is in charge, as we had many excuses of who's fault it was that it took so long to get final bill including a computer who "has a mind of its own". I suggest doing a great amount of research if you are looking to rent equipment to assure that the company is professional, reputable and knows what's going on from start to finish!

From the owner: Serving Maine, New Hampshire, Eastern Vermont, Central Massachusetts and Northeastern Connecticut…read morewith three locations, W.D. Matthews Machinery Company is the industry's leading full-service material handling and construction equipment dealership. Founded in 1939 as a woodworking machinery and farm implement business, W.D. Matthews has grown into the region's most trusted provider. Our commitment to quality products, services, and unbeatable customer care is why our family owned and operated company has become the unsurpassed dealer of material handling equipment in the Maine (ME), New Hampshire (NH), Massachusetts (MA), Vermont (VT) and Connecticut (CT) areas.

What a beautiful nursery. I love the layout, the staff is super helpful and friendly and though I…read morehave only recently found Black Forest a week ago, I've been there twice and cannot wait to see how all our veggies turn out this year. Already planning to return for seasonal purchases.

Love this place the prices were good the selection was good and the staff were Great! I will…read moredefinitely be returning

I had a few companies come out and let me know what I needed. First thing Chris did was test the…read morewater (which no one else did ) and then go over the results with me in detail. I never felt rushed or pushed for a sale. He made sure I understood each result and answered all my questions. We then went over the systems and again wasn't pushed to go more then needed. I had asked about something another company told me i needed but based on my water results he let me know I didn't need it and save the money. Installation went smooth and the install tech walked me through the system and how to make changes if I wanted to. I would recommend Chris and Pure Water to anyone looking for a system. Not just a great system that Im very happy with but great service and folks that care

I've been trying to contact The Pure Experts to request maintenance under my prepaid maintenance…read moreagreement and just found out they went out of business 5 months ago. Since someone is still collecting my automatic monthly maintenance agreement payments I'm exploring my legal options.

Getting new granite countertops from Quality granite as part of my kitchen remodel was an A++…read moreexperience start to finish. Initially started looking on a Sunday which resulted looking at another granite place, one of the very few open, and was not impressed with the service, knowledge, or selection. The next weekend I was about to drive down to one of the wholesalers to look at stones when I decided to do a quick search and saw Quality Granite was right around the corner and figured I'd give it a shot. Just driving up and seeing the selection of stones told me this was going to be a whole different experience. Peter did a great job with the initial sale, showing stones that matched what I was looking for, describing options, and answering questions. The templater did a great job suggesting some tweaks including adding a small overhang for stools to the peninsula which came out amazing! Peter was very thorough with the layout, putting in extra effort to consult with the templater and fabricator about some different options and moving things around to take a look at another stone in order to try to get the seams as perfect as possible. The installers were also excellent. They arrived on time and were courteous, careful with everything in my home, and meticulous on the install. When they saw that things didn't look quite right with the cutout for the cooktop vs the cabinet size, they went above and beyond immediately measuring and fixing the problem by modifying the cabinets (my existing cabinets, not from Quality) without hesitation. Beginning to end, it felt like everyone involved was treating this project like it was their own home. 100% would recommend for anyone looking for new countertops.

The women working there are bored and contemptuous. We bought a slab, which we picked after looking…read moreat slabs in 3 different states and we found the perfect one here. I even would come back and look at it to admire it in the 2 months it took for the cabinets to come in. We did not get our cabinets there. We wanted to initially but they just seemed asleep at the wheel and like they didn't care whether we went with them or not and didn't help us to make decisions out of indifference. But whatever. We loved the marble slab and they would fabricate it, install it, etc., so fine. When I went to check out the slab a few days before they were to come--we went to see how they had laid out the template on the **2 slabs** we had picked and.......there was only one--and it was NOT the same slab we had picked and had been waiting all this time for. A worker confessed they had given the slabs to someone else and swapped out the slabs for a different lot. This lot, and the slots were darker and had lots of brown in it, which we did NOT want and we intentionally--as I said--had selected the slabs we wanted for the exact color of THOSE slabs. We had selected all the colors of the kitchen based on what we had selected. We picked the cabinets based on it, the backsplash, the wall color, the shelving, the flooring. The slab we wanted was shimmering luminescent sparkling white with streaks of green and blue-grey. This slab was opaque and none of the green or blue. The disdainful women sneered and said it was the exact slab/lot we had bought. I had photos of the original slab and showed them it was different. They lied to our faces and said with a shrug "Don't know what to tell you. You can pick something else but it'll be 12 weeks before we'd be able to schedule. " My Mom is 95 years old--back then she was 92--literally days before Thanksgiving, and we could not have plywood countertops for Thanksgiving and for 3 months subsequently. Plus, there was no comparable stone in their yard to what we had selected, so even if we decided to wait....they had no stone like the one we DID pick out. I started writing this review 3 years ago when this all happened and was so heartbroken I couldn't finish. Three years later....it still is awful and a massive disappointment. My Mom was going for her dream kitchen this late in life, and these ugly white and brown slabs that were NOT the slabs we picked have not improved. I wonder to this day who came along with a wad of money and convinced "Quality" Granite to give them OUR slab. Incredibly sad and kind of sickening. I am embarrassed when people pretend to like the countertops because they're not the magical sparkling counters my Mom fell in love with. Two stars because the installers did a great job and were polite and professional.

Nice showroom with friendly sales people. Good selections…read more Multi- step process: Showroom, Yard, Measuring and Installation. All steps were smooth and everyone was friendly and knowledgeable. Our installation team was young and not as experienced as I would have liked . Kept dragging counter top across cabinets as opposed to lifting it.

Excellent service from the bottom to the top of the organization. Very impressive with a recent…read moreproject.