We had a very disappointing experience when referred to this office for a root canal for my daughter. We were referred because my daughter has severe dental anxiety and her regular dentist felt she would have a better experience with a specialist. We made the appointment in advance and I clearly expressed her need for nitrous oxide and it was noted in her account. The day we showed up for the appointment they failed to tell us they were out of nitrous oxide, which was part of her treatment plan to help her be comfortable. They began her treatment took x-rays and then told us, they did not have any more nitrous oxide, putting her on the spot and trying to convince her she would be OK without what she needed to be comfortable. After a lot of uncomfortable conversation my daughter and I spoke up and decided to reschedule. They then insisted we pay right then and there for the portion of her treatment they claimed to have completed, but if we had been informed properly, we would not have had him begin treatment. We were never given the opportunity to make an informed choice before he began treatment. We have ultimately decided to go elsewhere for treatment and I feel very strongly they should not have charged us for anything since it was their error. I have asked them to please refund my payment. Needless to say they do not feel the same way. read more

Dr. Baumgarth and his staff were amazing! I highly recommend this office if you are unfortunate enough to need them. I have a large bridge and the problem tooth is an anchor. So it was critical that the job was done right or it could break a very expensive bridge! Today is the morning after and my bridge is in fine shape, and no more throbbing pain! After hurting for a solid month, Dr. Baumgarth gave me an emergency appointment in just a couple days. They were all sweet and compassionate and let my boyfriend sit next to me the whole time. I took the sedative drugs for dental anxiety, and apparently asked the poor Dr the same question 15 times...but I don't remember! My boyfriend says he was so patient and answered me every time anyway. Thank you everyone at Mt Scott Endodontics for taking such good care of me and my bridge read more

"You need a root canal" - those five dreaded words my family dentist Dr. Claire Campbell said to me as I sat in her chair crying like a baby from excruciating pain. Luckily for me, she referred me to Dr. Baumgarth. Within minutes, I was in his office and out of pain for the first time in a week. The root canal was painless - not the awful experience most people say they have. Frankly, Dr. Baumgarth is a miracle worker! His staff is caring and efficient. Since I have no dental insurance, I was scared to death of the cost. I was pleasantly surprised that it was not as expensive as I thought it would be. I hope you don't need a root canal. But if you do - you must see Dr. Baumgarth! read more

DO NOT GO HERE!!! They are a rip off.. I went in for a retreat on an existing root canal. It took him less than 45 mins start to finish. I have insurance and I was NEVER informed of any charges that I would have on my end the day before or when I walked into my appointment. They said nothing. He did not make a new crown he just drilled a hole in my existing crown. And did a 1 quadrant clean out and packed it with cement. He showed me on the x-ray that he over packed my canal and I had extra cement pooled outside of the root, but was told it's not a big deal, and that was it. Like I said before it was less that 45 mins. After I was done the front desk girl said you owe me $1900. I was flabbergasted. I wasn't even charged that much at my previous dentist who did the root canal with a porcelain crown. Which took 3hrs to do. He ended up charging me $2,139. I called them twice with no call back. I called asking to speak to the Dr. Himself with no call back. My insurance paid for $876. I called them today and asked why the bill was so high. They told me that those are his prices and there's nothing I can do but pay it. I asked if I could pay in installments and she told me no. Pay it in full or be sent to collections. Please if you value your hard earned money in these hard times rethink going to this place. They are overcharging, and NOT informing! I would have loved clear communication ahead of time so that I could make the choice for myself without that right taken away from me. read more

I am the biggest scaredy cat at the dentist. I had 2 root canals that were failing (aka needed to be redone) and I was referred to Dr. Baumgarth by my regular dentist. I scheduled to get them both done at one appointment. He explained very clearly what needed to be done, and knowing I was a nervous wreck, he was able to take care of BOTH root canals in a reasonable amount of time. And I felt NOTHING at all. The worst part was getting the injections to numb my teeth. I also had my headphones in, so that always helps when I can't hear what is happening in my mouth. I didn't get the name of the assistant that was helping, but she asked me every so often if I was doing ok, which was wonderful, considering I had to sit there for almost 3 hours. The receptionist, Jenae, was very friendly, and answered all of my billing questions. I really hope that no one NEEDS to come here, but I won't hesitate to recommend my coworkers and family members to Dr. Baumgarth. read more

Dr. Baumgarth came in on a weekend to address an issue. Courteous, respectful, thorough, excellent communicator - highly recommend.

We were sent to Dr. Baumgarth for a root canal with specific instructions from the referring dentist to use nitrous oxide due to my spouse's fear and anxiety with dental work. I spoke with the doctor and reiterate that my spouse needs something to ease his anxiety. He read the referral and mentioned to me what the other dentist had recommended. Then he tried to give us a prescription for a pill that would take the edge off. My spouse had work to do that afternoon so rejected the pill. We assumed he would still get what had been recommended. They did allow me to be at the appointment which is the only saving grace. When we arrived, I asked again about the nitrous oxide and they said let's see how it goes. The machine for it was not even set up. My spouse has an extreme fear of needles, which is another reason he needs something to help thru dental appointments. After the x-rays, I mentioned the nitrous oxide again and he said again let's see how it goes. My spouse was visibly physically uncomfortable. As they started, he was shaking and doing his best to sit still. The dentist kept putting needles in his mouth without telling him what he was doing or explaining anything as my spouse shook. After the first 3 shots were done and they stepped away, my spouse had a complete panic attack, he was crying and we should have left. I called for them to help with the panic attack. Once he calmed enough to get started I mentioned the gas again and the dentist said the worse of it was over. I could see the fear in his eyes and body. For 2 hours he held my hand and the pressure would get intense every time he could hear anything over his music. One time I spoke up and said he was in pain they gave him another shot without a word of warning. Once we left, after paying almost $2000, my spouse fell apart and had to take the rest of the day just trying to get over a terrible experience. We are still talking about it. I wish I had advocated more for my spouse. So not only did his fear become greater, but I feel so much guilt. Luckily the referring dentist is wonderful and follow up was a much smoother experience! read more

Who is excited to get a root canal? Not me. However, if you need a specialist this is the place to go.Dr.Baumgarth and his staff are amazing! Let me begin with his office manager Catherine. She was so sweet, patient, and informative. She called my insurance company for me and ensured that I was completely taken care of and put me at as much ease as possible. Dr.Baugarth and his assistant were very sensitive to the fact that I am extremely anxious and made sure to talk me through everything. They had a gentle touch and continued to make sure I knew what was going to happen and made sure I was as comfortable as possible. I was seen at the actual time of my appointment, and not made to wait longer. His office is very nice and clean. I recommend bring your own music and headphones to take your mind off the procedures. I didn't care for the top 40 music ;) The doctor is not too young and not too old and has great up to date equipment. I'm not looking forward to future oral surgery, but find solace knowing I found the best place to go to for it. read more

I would highly recommend Dr. Baumgarth if you need a root canal. This was my first root canal and I was very impressed by the friendly staff, personable assistant, and Dr. Baumgarth. He's very kind, explained the procedure, and he took away the extreme pain I was having. Yay!! Not to mention they were able to get me in the next day. It takes a lot for me to give a "5-star" rating, but I do not have one negative thing to say about the whole experience. read more

Amazing dentist. He would walk you through knowledge with layman words about why and what to do. Very patient, kind and professional. It is such positive experience being there. He talks about all the possibilities about a very tough problem on a tooth I have. I really appreciate how he treats his patient with care and thoughtful consideration. Highly recommended for others. read more