Beware ........ Volcano Quick Lube & Auto Wash…read more1857 Haggerty Rd Commerce Charter, MI 48390 Under New Ownership ........... Ask for quote first. I just got $tickered $hock ............ and misleading pricing. In the past, I had my family and business vehicles serviced here. This past weekend, and discovered cost increased almost 40%. * Oil change $130. * Gave cost for new air filter, $14, on invoice $24.95 (bait n switch) * No More free car wash , either :( * creepy manager Not Happy

Best car wash, hands down! They always get my car looking super clean and shiny every time. The…read moreattention to detail is top-notch, and I can always count on them to have my car looking its best. Highly recommend!

The monthly pass is nice but the The RFID system is hit or miss at times. One attendant tells me to…read morepull up to get sticker to read, then the next day another attendant tells me to pull back. I shouldn't have to keep adjusting my vehicle back and forth for your broken system to read my windshield. It should never be this difficult. I should be able to pull up and it work every time. Its extremely frustrating and I wish there was a better alternative. I'd have no problem entering my member ID on the screen if it meant getting the gate to open every single time. No customer should have to suffer through this. The quality of the wash itself is decent and the heated dry is a nice touch in the winter time. Overall I will continue to be a customer, but I just hope management fixes the kinks in the RFID system.

Came in for a real quick spray down to clear the salt off the car. A few minutes spraying down my…read moreown vehicle... if I had known the credit card was going to be charged $10 to do that, I never would have went in there. That price... posted, nowhere. Hell no on going back. Crazy.

Aftermath. See photo. Dirty window with soap streaks. And that's with forty percent tip. Yikes!read more

"earth to Novi come in Novi" aka very large retirement home... If you tip these guys ur car gets…read morereally clean. No tip brings ahh issues as explained in previous posts

My Chrysler Pacifica was pretty trashed, with ground in salt from the winter, as well embedded dog…read morehair and and the mess the kids made. I picked MotorCity Detail because of the great reviews and the yelp deal, $50 for $75 worth of service. I was having trouble making it out to Novi from West Bloomfield and Jill, who answered the phones mentioned they can come pick my car up at my house for a $25 fee. I decided to do that and Jill scheduled my appointment for about a week later. Jill and one of the other people who worked there got to my home to take my car around 10am, and said they'd have it back around 4:30. I reiterated how I only needed the inside cleaned and not to worry about the outside. They brought my car back around 5, and it looked good as new. The inside was completely rid of dog hair and ground in salt and all the other messes kids make. It looked like they had given the outside of the van a quick wash, which I appreciate. Jill did let me know that depending on how difficult it would be to get the dog hair out they would possibly have to charge me more, I had told her that was fine. They did end up having to use special tools to get the dog hair out and did end up charging me more, but I didn't mind because she told me that might happen. I am so pleased with how my car turned out. I will definitely use them again after next winter!

I just went by there because they didn't answer their listed phone (a cell phone). The place is…read morevacant. Too bad too because they did a fine engine compartment steam cleaning for me a couple of years ago.

They didn't even spray the whole car before sending it through the car wash, ice and salt build up…read moreon cars is the reason ppl take it to a car wash. To give excuses why you didn't spray it is ridiculous - job is simple. We informed them it wasn't sprayed on one side, gave us a hard time before sending us back through to not fix the problem.

I love this Jax's car wash. I give credit to all the employees for standing out in the freezing…read morecold, spraying your car and wiping it dry when you leave. They are super friendly and appreciative. Tip well they deserve it.

Excellent service with a smile & car wash every time. Got a gift card for Christmas and been there…read moredozen of times. Happy every time!

Closes often with no notice. Towels smack in my passenger side mirror everytime. Car wash is fine…read more Base wash does not include the towels to dry your car. Value is worth it if you go frequently.

What a great place. Besides a great car wash Everyone who works there from manager on down is…read morefirst class.

i have been using this car wash for years and never had a problem until Wednesday of this week. As…read moresoon as i saw the gouges that were put on my car i took it up there to show the attendant . she tells me " no one else has complained about it so she can guarantee that it didn't happen there‍ well i can guarantee it did happen there, the whole back half of my car was replaced by a rear end accident. After reading other reviews and seeing similar comments. It must be a script they learn working at the zax car wash to deny all responsibility. The car wash itself was horrible, very little soap, the foam strips dragged in clumps across the roof of my car, my car looked worse after the supposed wash. At least before the car wash the dirt was even and there weren't gouges in the black plastic and tailgate. i paid for a $24 for an ultimate plus tip to damage my car. Never again.

This is a friendly, convenient car wash right before you get to downtown.. sneeze and you will miss…read moreit; it's across the street from the dentist with the creepy teeth hanging out the window. This is also where the Mini Beast gets a bath (my true Beast gets a hand wash.. it's spoiled). For my less-loved daily driver, this is one of the better car washes around. I usually get the middle option, $7 for the "Works" wash gets the bugs off, my rims clean enough and my black paint nice and shiny again (and black shows everything!). The tunnel/brushes/things have never scratched or damaged my paint, and I like the towel dry service at the end. The kids that do the toweling are courteous and friendly, and they do a pretty good job!

I've been going here for quite some time and absolutely love the personal touch..meaning the…read morevehicle gets towel dried. Now out of the blue they stopped doing that. Why? When it makes a difference. I'm sure you're going to lose a few customers over this. I mean why pay for detailing when they can't towel dry your vehicle?! Definitely not worth the money, time or drive anymore.

Fantastic experience today for my first oil change on my new Ford Bronco! Jordan was very…read morefriendly, was not all all pushy and presented the price before we started.

I came in after classes to get an oil change -- they didn't have a filter for my model BMW, so…read moreoffered a few other options instead. They called the west blvd location to see if they had in stock, and the manager ended up offered to bring an oil filter instead of me driving over there. So the guys went ahead and did my oil change, the oil filter got there during the process so ultimately I was in and out. It's a bit pricey since my car takes synthetic, around $130. Otherwise convenient, fast, and the workers are nice guys. I'll be going back

Just go to the Jax on Richardson. Much better service and quality. The way it's setup is also not…read morevery convenient.

The photos say it all. Still a significant amount of dirt left after paying for their top dog wash…read more$15 the best they offer. I would not recommend for very dirty cars, it's ok for a regular maintenance wash. My car was pretty dirty, but you would think the attendants would use their power washers to spray out visible dirt. My car is also black so it had many places with dirt still visible. I didn't go back to speak with management, i just went elsewhere so i can't comment on customer service. Upside, Vacuums work well and there's a gas station onsite, one stop shop.