dude guys we're cool as fuck. very freibdly and helpful. I had some sand in my bed and they…read moresprayed it out without hesitatio. def would go back even for 10$ a wash!

Beware ........ Volcano Quick Lube & Auto Wash…read more1857 Haggerty Rd Commerce Charter, MI 48390 Under New Ownership ........... Ask for quote first. I just got $tickered $hock ............ and misleading pricing. In the past, I had my family and business vehicles serviced here. This past weekend, and discovered cost increased almost 40%. * Oil change $130. * Gave cost for new air filter, $14, on invoice $24.95 (bait n switch) * No More free car wash , either :( * creepy manager Not Happy

The monthly pass is nice but the The RFID system is hit or miss at times. One attendant tells me to…read morepull up to get sticker to read, then the next day another attendant tells me to pull back. I shouldn't have to keep adjusting my vehicle back and forth for your broken system to read my windshield. It should never be this difficult. I should be able to pull up and it work every time. Its extremely frustrating and I wish there was a better alternative. I'd have no problem entering my member ID on the screen if it meant getting the gate to open every single time. No customer should have to suffer through this. The quality of the wash itself is decent and the heated dry is a nice touch in the winter time. Overall I will continue to be a customer, but I just hope management fixes the kinks in the RFID system.

Stay clear of this location and the manager Joe who is arrogant and smug. Doesn't care about…read morecustomer service just his attitude and ego. Watched 3 cars leave behind me while the other 2 gates were closed at 8:00 am in the morning on weekday. When I went back that afternoon and both the others were open and was met by his smug attitude and found out this clown was part owner and was told I am not welcome here, I was happy to leave and go to one of the many other locations for Jax. All of which I have never had an issue with.

Aftermath. See photo. Dirty window with soap streaks. And that's with forty percent tip. Yikes!read more

"earth to Novi come in Novi" aka very large retirement home... If you tip these guys ur car gets…read morereally clean. No tip brings ahh issues as explained in previous posts

My Chrysler Pacifica was pretty trashed, with ground in salt from the winter, as well embedded dog…read morehair and and the mess the kids made. I picked MotorCity Detail because of the great reviews and the yelp deal, $50 for $75 worth of service. I was having trouble making it out to Novi from West Bloomfield and Jill, who answered the phones mentioned they can come pick my car up at my house for a $25 fee. I decided to do that and Jill scheduled my appointment for about a week later. Jill and one of the other people who worked there got to my home to take my car around 10am, and said they'd have it back around 4:30. I reiterated how I only needed the inside cleaned and not to worry about the outside. They brought my car back around 5, and it looked good as new. The inside was completely rid of dog hair and ground in salt and all the other messes kids make. It looked like they had given the outside of the van a quick wash, which I appreciate. Jill did let me know that depending on how difficult it would be to get the dog hair out they would possibly have to charge me more, I had told her that was fine. They did end up having to use special tools to get the dog hair out and did end up charging me more, but I didn't mind because she told me that might happen. I am so pleased with how my car turned out. I will definitely use them again after next winter!

I just went by there because they didn't answer their listed phone (a cell phone). The place is…read morevacant. Too bad too because they did a fine engine compartment steam cleaning for me a couple of years ago.

They didn't even spray the whole car before sending it through the car wash, ice and salt build up…read moreon cars is the reason ppl take it to a car wash. To give excuses why you didn't spray it is ridiculous - job is simple. We informed them it wasn't sprayed on one side, gave us a hard time before sending us back through to not fix the problem.

I love this Jax's car wash. I give credit to all the employees for standing out in the freezing…read morecold, spraying your car and wiping it dry when you leave. They are super friendly and appreciative. Tip well they deserve it.

The stiff rubber brushes are FAR too aggressive. I was lucky a kinked license plate was the worst…read moreof the damage. I would not trust my vehicle to this car wash.

Excellent service with a smile & car wash every time. Got a gift card for Christmas and been there…read moredozen of times. Happy every time!

I wish all service businesses worked like this place…read more This is a great Wash business- the fast pass is the BOMB

i have been using this car wash for years and never had a problem until Wednesday of this week. As…read moresoon as i saw the gouges that were put on my car i took it up there to show the attendant . she tells me " no one else has complained about it so she can guarantee that it didn't happen there‍ well i can guarantee it did happen there, the whole back half of my car was replaced by a rear end accident. After reading other reviews and seeing similar comments. It must be a script they learn working at the zax car wash to deny all responsibility. The car wash itself was horrible, very little soap, the foam strips dragged in clumps across the roof of my car, my car looked worse after the supposed wash. At least before the car wash the dirt was even and there weren't gouges in the black plastic and tailgate. i paid for a $24 for an ultimate plus tip to damage my car. Never again.

I've been going here for quite some time and absolutely love the personal touch..meaning the…read morevehicle gets towel dried. Now out of the blue they stopped doing that. Why? When it makes a difference. I'm sure you're going to lose a few customers over this. I mean why pay for detailing when they can't towel dry your vehicle?! Definitely not worth the money, time or drive anymore.

This is definitely one of the better car washes around that I've been to lately. They actually…read morespend some time spraying your car with the hose both front and back to get the difficult to clean places. So I think they do a pretty good job the options and pricing are reasonable where they have three price points you can choose from depending on how dirty my car is I an able to make a selection. I think it's a good value. They also have free towels and vacuuming in the adjacent lot free to you so it's a great option.

Answered many times not gonna answer again I said it was terrific . OK how many times do I have to…read moresay terrific to get 85 characters I'm not gonna answer again. I hope this is enough this!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Pulled in for an oil change, they wanted to charge me $249!!…read more I went down the street and spent $114 for a synthetic change. Avoid this place!!

I'm pretty sure that the equipment here over time has degraded my paint job. They offer very…read morereasonable prices in monthly unlimited washings but often times the car comes out wet and never actually is it the shiny clean you had expected. The employees seem attentive and lines move quickly. I can't go higher than 3 stars but I think you get what you expect here and that's a good thing.

Just go to the Jax on Richardson. Much better service and quality. The way it's setup is also not…read morevery convenient.