Impossible to get a timely appointment. If you are sick or have a serious medical need, do not…read morecall this group...they rarely answer the phone anyway. Most of their good doctors left, so they really don't know what the hell they are doing....save your time and money and find another provider.

Dr Supkay, her nurse, and the staff at Brushy Creek Family Physician are top notch…read more Dr. Supkay is a professional & compassionate doctor. She is thorough and proactive with her healthcare approach. She also stays current on the healthcare industry to ensure you get the best care and most current protocols based on ethnicity where relevant. This sets her FAR apart from other physicians in the area. I would drive a million miles to see Dr. Supkay. Setting up appts, request of refills, insurance is all an ease due to the excellent attentional to detail & communication. They also have an amazing patient portal which makes communication with Dr Supkay & her nurse very easy. You can also make refill requests & get lab results from the portal. I absolutely LOVE that Dr Supkay does NOT keep your lab results hostage. As soon as CPL completes them, Dr Supkay allows us to see them. And she follows up to discuss of course. The convenience of CPL being located on site makes any follow up labs easy breezy. Highly recommend Dr Supkay as part of your medical care team!!! Thank you Dr Supkay & staff for the continued compassionate care!

An amazing Doctor! Her knowledge and experiences have saved my daughter's life while other doctors…read morein ER couldn't diagnose my daughter's symptoms.

I am a nurse & quality care is very important to me. My spouse & I see both see Dr. Anderson for…read moremultiple diagnosis'. Dr. Anderson is a very good doctor that takes her time with her patients to figure out the best treatment & recommendations for them as an individual. Because she takes her time she does at times get behind & runs late. Because Dr. Andersons schedule was full one day, and my need was urgent, I was worked in with her partner, Dr. Matsubara by their very helpful staff. Dr. Matsubara was also very knowledgeable & provided me the best recommendations & treatment possible. I would recommend these MD's to any persons needing a family practitioner.

Dr. Keller is the best doctor I have ever been to! I started seeing him in 2014 when I moved to…read moreAustin. I continue to go to him even though I moved across town and am now 40 mins away. He is SO patient and addresses all of my questions and concerns without rushing me. He is the first doctor I have ever had that makes me feel like he actually cares about my health and well being. I am currently halfway through my first pregnancy and requested that he see me along side my OB just because I feel like he does a better job at answering questions and actually listening to my concerns. I also love that he encourages healthy diet, exercise, and other forms of healing besides just medication. I feel truly blessed that I found such a great doctor and can't recommend him highly enough!

Very disappointing front office staff with a weak manager. Asked for Dr. Keller to call me after 6+…read moreyears of see him. It's sad he doesn't care about his practice or patients. I can't believe the cussing that goes on in the front office. Some of the most unprofessional staff I have encountered in my life. The office manage (Linda)!lack of knowledge and experience will slowly close this practice. I feel terrible for all the people I have referred to Dr. Keller over the years.

This medical office is one that I have come to rely on that I find quite competent. The office…read morestaff is very competent and educated in the different insurance plans. The nurses are kind and empathetic and competent and educated. My rheumatologist, Dr. Rahmani, is exceptional. I trust him and I can be confident that he has my best interest in heart and he does not push medication I don't wanna take and he listens to me, while at the same time, looking out for what's best for my health. I highly recommend him.

If you were looking for the Burger King franchise version of a hospital this is it. They seem to…read morehave money for a remodel but not enough to hire enough doctors so I can see one, weird. nurse didnt listen to anything I said and then left before she could send my prescription to the correct pharmacy. she just picked one in a town 20 miles away I have never lived in... this is the second visit I have had that has been awful. This first time you get the benefit of doubt. Second time you get 1 star. Never going back

I've been going to Thrive for a long time but I've been put off lately by the experience of…read moremessaging with them. I really like Dr. Crear and some of the PAs so it's a shame that the messaging service is not held to a high standard. Honestly, it's like talking to a child...but one who clearly uses AI to polish their grammar. The level of incompetence - with incorrect prescriptions called in and incorrect information relayed - is concerning. I hope they don't have these medical assistants completing tasks that require common sense, like relaying important test results. I know practices are trying to increase profits, especially those practices that are owned by private equity (which this place may be--IDK). But please consider your patients. Don't run a competent practice into the ground by having these assistants do what medical professionals should be doing. Employ some actual nurses to answer patient questions for god's sake, not just "medical assistants."

I ended up leaving prescriptions were often wrong and appointments were getting hard to get.read more

Well, I felt better just seeing Dr. Schroeder. I've been pretty down in the dumps since Harley died…read moreand our month-long trip really helped get me out of the doldrums! Getting to see my siblings was the highlight of the trip for me. Spending a lot of time outdoors with my dog getting more exercise than usual was the other highlight..... that is until I took a spill on one of our walks!! So, it's really unbelievable how many different parts of your body you can bruise and bang up from one little fall! I managed to get my chin, road rash on my right knee, huge bruises on the upper right knee, scraped right ankle, scraped left hand, and finally -my left foot (which I thought I probably sprained pretty badly based on the size and the colors it ended up being over the next few days.) Anyhow, I am a tough old bird and since we were out of state I really didn't want to go to the ER or an Urgent Care if it wasn't absolutely necessary so I stayed off of it as much as I could, all things considered, and it did improve very slowly but surely. Since this happened mid second week of our four week and two days trip, I really had expected it to be pretty much back to normal, but it is still hurting enough to cause me to limp, so I thought I better check in with Dr. Schroeder at Wells Branch Family Medical Center. She's been my doctor since 1990. I know, unbelievable, right?? I met her when I worked in long-term care back when doctors still went to facilities to see their patients. She was a very young DO, very personable, you could just see how much she cared about her patients and her communication skills were excellent. I asked her if she was taking on new patients in her practice and she was .....so the rest is history! Dr S. agreed that I should come in after reporting this injury. After examining my foot, she said that she thought it might well be fractured. We felt like it was probably the upper metatarsal considering where the swelling and the pain is. She ordered a foot and ankle X-ray which she ordered and I received today. Since I have been walking on it for over two weeks there was really no urgency and I did not expect to hear anything about the x-ray until tomorrow. I was a little surprised when she called this afternoon. Turns out I have something called a Jobe's fracture. Dr. S. recommends that I see an orthopedist and said it's highly unlikely I would need surgical intervention, but she does think that they will put me in a boot for 6 to 8 weeks. Jeez Louise, here we go again. I have got to quit falling! Bottom line here-I have had Dr. Schroeder as my Primary Care Physician for 30+ years and I still feel the same way about her care and concern and expertise as I did when I observed her seeing her patients in the long-term care facility. 40 (yes 40!!!) years ago. I don't know if she's taking any new patients so you'll have to call & check if you I have a need to make a change. I just wanted to write up a five star review because Dr. Schroeder and her team at Wells Branch are just incredibly awesome and I want to be sure they know it!!! Yvonne- At the front desk is so sweet and very efficient and Dr. Schroeder's nurse has been there for years and is quite a card. I must say that even though my foot ends up being broken, I felt better when I left the office, then I did when I came in! I hope anybody that happens to be reading this feels the same way about their practitioners. I just know that I am truly blessed, and I hope to be able to continue my visits when necessary for as long as I live!

One line summary: It's not terrible - check medical websites for better reviews…read more This is an office shared by several doctors located on the side of the strip mall facing the gas station. I read many positive reviews of Dr. Carlson at my insurance's medical review website, so I decided to book an appointment since I'm new to Austin and was looking for a family care practitioner. Dr. Carlson was great and answered all my questions, taking time to listen to a concern I had about a hearing problem I sustained after a basketball injury. After taking a look for himself, he recommended me with a list of 3 ear specialists just to make sure there was no long term damage. He also suggested that for my age, yearly check ups aren't as necessary, and every 2 years would suffice, so it's nice to know he's not looking to get as much money from me as possible. The only down side I experienced was it took about 9 days wait before I could get my appointment. I don't know how long waits normally are, or if this was an anomaly, but if I had the flu or something that needed attention quicker, 9 days is not very acceptable. Overall, I'm pleased with my experience here and would recommend it.

I originally started seeing Dr.Holly (everyone uses her 1st name) when my normal dr went on…read morematernity leave. I never switched back after the other doc had her baby. Dr.Holly never rushes you, always listens and explains everything thoroughly. Shes really super sweet! The office normally keeps a few appts open for same day add ons, so if you have something that can't wait you can probably be squeezed in same day.

Dr. Holly is an incredibly sweet woman along with her usual nurse Ashley. They both have been with…read moreme through endless medical complications for over 4 years and I wouldn't want another primary care physician. It was difficult to see her at first this isn't a 24 hour clinic. Dr. Holly takes her time with every clinic and doesn't phone it in. So if you want the fast food version of proper medical care I wouldn't her for that goal. For persistent, personal care? Definitely.

Andrea and the front office staff are THE BEST…read more 5 years ago my wife and I moved back to the area after being in Dallas for 30 years. We were used to ...less than stellar service in the metroplex from our docs. Lots of wait time, felt like we were a number, etc.. I had a medical issue that required urgent attention and we found this office and they were able to work us in same day. That was 5 years ago, and we thank our lucky stars that we found this office. Andrea is AMAZING! Never feel rushed when speaking with her, she is very thorough, listens, and is genuinely concerned about my health. The front office staff is very friendly and very helpful. They've gone above and beyond several times when our pharmacy buggered up refills and the like. They jumped on it immediately, contacted the pharmacy and got things squared away instead of the typical 'have your pharmacy contact us...'. I firmly believed this office saved my life and has contributed to a much better quality of life to boot. Thank you Andrea and Great Oaks!

Allowed the ER to book an appointment knowing that they couldn't be of any help. Total money…read moregrabbing advantageous operation, didn't even look at CT scans, didn't request any previous paperwork or records, just allowed me to come in charge me 80 bucks and was gone in 20 minutes for nothing but a recommendation and the use of a stethoscope. Didn't even see the doctor, Of course several follow up recommendations for more charges not what I needed.