Line express has been out go to oil change place for decades. The quality and timely service make…read moreit work it.

I had an appointment for tire changeover this morning…read more I went to the Swanson Ave location. Driving along N. Tommy Moe Dr. an employee got out of his car from the parking lot and ran out into the street right in front of me so I had to hit my brakes pretty hard to avoid hitting him. He darted into the employee entrance door in the back of the building. This guy literally played frogger running into traffic. I went to the tire shop. There was a sign on the front door that said the tire changeover is to be checked in at the front desk of the other building. So I went to the other building. The skinny white woman at the counter mumbled when she spoke so I couldn't tell what she was saying. She also barely moves her lips when she speaks like a ventriloquist. She was very grouchy and rude. I was able to decipher that she was telling me that my appointment was at the other building and pointed to the building next door. So I walked over to the building next-door, which was the building I had initially went to with the sign telling me to go to another building. The ill tempered Burnett lady inside told me that I need to go back to the first building and pointed me towards the other building. I told her they had just sent me over here. She turned around and walked away. So I begin walking again across the parking lot towards the other building and this time a third employee with bad posture was walking out the door and met me in the parking lot. He told me that there was another location near Carrs where my appointment was. (He was also rude And grouchy as well, but at least he told me what I needed to know. This information would've been helpful at the very beginning).

Least friendly people I have ever spoken to. I tried to book repair work with them and was…read moredisappointed right off the bat. It was going to be almost 2 months before they could get to me and the lady I spoke to had to be one of the rudest people to ever be employed. I took it to another shop and they fixed it the same day the part arrived in 15 minutes I didn't even have to make an appointment. Once they had the part in they told me to just show up whenever I wanted to and they could fix it while I waited in the lobby. ​​​​​​​​​​​​​

Excellent customer service! Quick and efficient. Would definitely recommend them if you need body…read morework.

Caught some ice and slide up a snow berm such a bad day. Steve and his crew were amazing. Had a…read morequick estimate done completed promptly. Other shops gave me a 3 month lead time on parts. Steve had them in 3 weeks. They Called me and said they had the parts in from the manufacturer , they kept on top of what was needed and kept me informed. I dropped off my car on Monday had it back in pristine condition looking amazing by Thursday. keeping me perfectly on schedule for when I needed it back. Steve and his Team will have my future business as needed. I 100% recommend to my friends and family

I'm not impressed..in anyway.. Not timely..missing parts…read more..statefarm may be satisfied but I'm not..bad value for them..

I can NOT say enough goods things about Cache Camper Mfg…read more They can through when all others in the area can up short. They gave me quality detailed customer service. They were able to provide me with the exact item needed and worked with me on finding the things they couldn't! I only wish they were open on Mondays! However everyone needs time off right?!

I took my RV to them last fall with furnace problems. They diagnosed it as a bad sail switch, they…read morereplaced it, all good. Advised me the furnace needed to be serviced, I made an appointment for a few weeks later and brought it back. While servicing it they noticed a few parts that were worn and needed replacing which I had them do. The technician was amazing, did great work, I have no problem with that. But when I saw the bill!! They charged me for labor for replacement of each part as if each part was all they were doing. Ended up being charged over 9 hours of labor for only 2 hours of actual work. No compromise just pay them over $1700 and that's it. This spring I fire up the and the furnace doesn't work and they won't back up their work because I talked to them roughly which I'm telling ya if they think that was rough they've got another think coming!! Get a quote for everything before letting them hose you not just the parts which was what I did.

Chaz has taken care of all our family's vehicle collision needs for the past 5 years. They work…read morefast and do everything within their power to get you back into your vehicle fast. Front desk staff and technicians are top notch. I won't take my vehicles anywhere else.

Our 2022 F-250 Superduty was torn up by 117mph winds in Wasilla. The passenger door was flung open…read moreand folded all the way to the front fender. As if that weren't enough, the truck was rock sprayed everywhere, breaking light lenses and trim pieces. There's more: the Thurs before the storm, a driver of a Subaru driving way too fast on ice and snow slid into the back of our truck as my wife slowed to make a turn. Crystal, our Chaz appraiser, was amazing at gathering all the damage for the insurance company to review. USAA said that she is one the best that they work with. Our truck was reworked to showroom condition. New door installed + alot of sheet metal reworked and replaced. The truck was repainted on site in the middle of an Alaska winter. All turned out amazing. Thank you folks for a great job. Will certainly recommend

I have had them do maintenance and repairs on my daughters car, several of my vehicles and my…read morewife's. All the time quick, clean, and upbeat office staff greeted us. They were the only ones who could get me in during COVID and they were amazing. Since then I was hooked, any vehicle maintenance I need I go there. Even if they cant do it they have zero issues with recommending a shop when I needed a complete exhaust. Top notch work and professionalism. This is how old time garages use to be

I couldnt get my Truck running so I had my truck towed there $150 and they put a charge on it got…read moreit running drove it out the shop still had problems. They said no charge but take it home. That they wont work on it. And they wouldnt tell me why, I asked over and over please tell me anything. They said no. So I had it towed back to my home another $150 tow. Totally wasted my time and money. 300 in tows and got no answers. Took me awhile but I got it running myself later.

Highly recommend these guys! Scott and Erica are great to work with. Got my 6.7 running better than…read moreit ever has. Very reasonable prices and top-notch work!

I had three repairs done by Master Auto. All were timely, done well, and a great value. I take all…read moremy cars here now! These guys rock! They fixed an issue the Chevy dealership caused in my Sonic, that nobody could figure out. Well, except Master Auto. They figured out the car was filled with the incorrect brake fluid, promptly diagnosed and fixed the issue.

If you go to Master Auto all you're going to get is empty pockets, they are charging $170 an hour…read morewhich they don't tell you when you drop off your vehicle by the way, I went in there to have three things done one of them being somewhat major my tea case needed split and a weak fixed. I told them it was because of a pinhole rubbing problem inside the t case that happens underneath the pump I told them exactly where it was going to be what the problem was everything the other two things were simply take a court of ATF out of my transmission and put a quart of Lucas oil stabilizer back in, and change my spark plugs and wires. When I dropped off my truck it had three quarters of a tank of gas, and I left them for 12 packs of soda for doing the complete job as a thank you now 2 Days later I get a call saying there's a hole in your TKS and there's nothing we can do about it, and do you realize how thick that Lucas oil stabilizer is his exact words were I am not going to sit here and watch it drain down the tube for 3 hours those were his exact words I'm sure he would have charged me for those 3 hours of sitting around too, so he denied to do that after accepting the job.. FYI you put the Lucas oil stuff next to something warm like in an engine bay and in 10 minutes, guess what it pours out just fine. They then told me I could come and pick up my truck it was ready to go and they had changed the spark plugs and wires. I got down there and he charged me just under $400 and in the end all that $400 got me was a plug in wire change out.. they put down 2.5 hours of Labor time just for the spark plugs and wires, and my truck went from three quarters of tank of gas to a quarter a tank of gas.. so what you guys do use my truck to run to the parts store all day? At $170 an hour none of this should have been an issue none of this should have taken place and I should have been able to go in pay what I was supposed to pay which would have been around 1,200 bucks and drive my truck home happy. Don't come to these guys unless you just need an oil change, battery change, oh and I guess we won't forget about spark plugs hahaha