Absolutely my fave spa visit. The place is not only luxurious and cozy, but the service was…read morefantastic. Truly caring staff. Massage therapist for both my fiancé and I were communicative, thorough, and well trained. We walked out feeling brand new. Their prices are competitive and they have provide a multitude of health & skin services. Will be back!

Went in for a mani/pedi and a 50 minute relaxing massage. Probably the best massage I have ever…read morehad and it was only about 650 pesos ($40). The mani/pedi was also very good and cost 500 pesos ($25). Definitely will go back the next time I am in Cancun.

Every morning On my vacation I started my day with a 90 minute 4 hands massage.the service was…read moreamazing and professional. The facility was immaculate and the price was incredible $180 plus I tipped the girls 20 each.a 90 minute Swedish massage is $90.its amazing

Such a great experience! My friend and I booked reservations online an hour apart but were able to…read moreget the massage at the same time which was great. We both got deep tissue massages and they made us feel super relaxed and the vibe was amazing! The service was great and the people were very kind and had water waiting for us after it was over. We will be coming back!

We got multiple services - Deep Tissue Massage by Karla, Mani by Martha and Pedi by Norma. Massage…read morefelt amazing, Karla is skillful and did an amzing job, Pedi came out perfect, Norma took her time and mani was beautifully done, Martha took her time. We will definitely return, plus way cheaper than our resort Massage prices and way BETTER service. Thank you, Ladies

Carla gave me the best massage I've ever had IN MY LIFE! Go see her at Bamboo if you want an out of…read morethis world massage.

I love to go here for Botox when I'm in Mexico. Patricia is the kindest and sweetest most patient…read morewoman. The prices are amazing and my results are perfect every time.

Patricia is the owner of Padme spa. The address in Yelp is not correct, she has moved and she is…read morenow at Avenue Chilam # 287, Super Manzana number 287 in Cancun her phone. # is 998-106-2221. Call her for an eyelash appointment. She works out of a home in a nice safe residential area and she has two other technicians that work with her. My wife had an eyelash fill done by her and the price was $50 which is a little less than my wife is charged in the United States. My wife is very pleased. Patty did an excellent job. And she took her time. She speaks extremely good English and she not only does eyelashes, but she is a medical doctor. She is a gastroenterologist in case you need a doctor after eating too much Mexican spicy food.

I came in for a simple haircut while in the resort. The staff were all accommodating and inviting…read more The spa was so relaxing and welcoming, even for a guy there for a hair cut. I regretted not taking advantage of the other services. They offer several massage and facial services as well as oils and aromas for purchase. I will give more options a try on the next visit.

We were staying at Hyatt Ziva Cancun for our wedding and the spa is part of our wedding package…read more This was my very first time at a spa and this place really set the bar high. From the time you walk in, your person stays with you to the end and see through your spa experience. We had Abraham as our guide and were there for hydrotherapy, which I have never done. We first were directed to some of the most luxurious locker rooms I've seen and change out into their provided bathrobes and slippers. We then walked down this beautiful walkway into the hydrotherapy area. We began our experience with the sauna, which included cucumbers on eyes with a cooling rag on your head. Then came a shower. They give you 4 options, all are private showers with closing doors. I chose the one with the cold water bucket (it's literally a bucket that you stand under and pull a chain). Then came the steam room for a little over 5 minutes, followed y the cold plunge! After that freezing experience comes the massage pool, where you sit in warm water and have water jets massage you lower back. Finally came the big pool. The pool itself is pretty huge in size and has a waterfall spout you can stand under, water jets massage platforms in the pool, and water jets for your lower bag. My personal favorite was the two spouts that are shooting out water at a higher pressure as this really helped massage my neck, shoulders, and chest. Overall, I give this experience a 11/10. I definitely recommend the hydrotherapy spa experience if you're staying in Hyatt Ziva Cancun.

So my experience at this place has been nothing but positive. The attention you will received from…read morethe beginning to the end are very nice. I am a business owner my self and one of the things that i came to find out, is that customer relations it is very important. This place works of schedules and you will need to call in advance. Try to call at least the day before if not two days in advance, they are busy. Will definitely visit this place next time i am in Cancun.

Staying at this resort was such a terrible experience that it has made me hesitant to ever travel…read moreto Mexico again. What should have been a relaxing vacation became a traveler's nightmare. The property itself is beautiful, but unfortunately, that is where the positives ended. The food and service were abysmal. I was hungry throughout much of our stay because obtaining food was surprisingly difficult, aside from what was available at the cafeteria and the very limited room service options. Making restaurant reservations was impossible. We also could not enjoy the hot tub in our suite because the smell outside was unbearable. A significant amount of sargassum had accumulated against the buoys near the pool and remained there throughout our stay. The odor made spending time outside extremely unpleasant and essentially rendered one of the amenities we specifically paid for unusable. The most disturbing part of the experience, however, involved the salon. Prior to arriving, I made multiple attempts by email to schedule and confirm a salon appointment. Despite the repeated correspondence, I arrived at the resort without a confirmed appointment and ultimately received no salon services whatsoever. Despite this, at checkout I discovered that I had been charged for salon services I never received. I explained the situation and showed the staff the email correspondence demonstrating my attempts to confirm an appointment. Nevertheless, I was told that I had to pay the charge before I would be permitted to leave the resort. Faced with that situation, I paid the disputed charge under protest so that I could leave. After returning home, I contacted the salon and explained what had happened. They apologized profusely, acknowledged the situation, and promised to refund the charge. I have that commitment in writing. More than 30 days passed without a refund, and my subsequent inquiries went unanswered. I ultimately had no choice but to dispute the charge through my credit card company. A beautiful property cannot compensate for terrible service, difficulty obtaining food, unusable amenities, and most importantly, being forced to pay for services that were never provided. This experience completely overshadowed our vacation and destroyed any confidence I had in this resort. I would not return, and based on my experience, I cannot recommend it.

As far as the prices, they are American prices. The massages are well worth the price. I had a…read moretotal of three massages and they were incredible. Ask for Cleo. I highly recommend getting a massage on the beach. The steam room and sauna you can take in before or after your service. The spa attendants are very prompt and helpful. I would not recommend a facial, there is a substantial amount of fragrance in the products, and there is no steam or extractions. It's not a natural type of fragrance you might find in Aesop or Aveda products. It smells more like candy. My rosacea came back with vengeance afterward. I got a pedicure, it was okay. Not worth $70. The massage therapists do all the treatments, massage, facial, and pedicure. This is not something I'm used to, especially for a spa environment. I prefer to see someone that has a speciality and mastered that specialty. There was a a lot of confidence with the massages but I could tell the different therapists I had were not "confident" in doing the other services.

The massage was very expensive but it's worth it! I'm giving this place only 4 stars because we…read moreweren't informed to come earlier to our appointment to enjoy the facility. The facility have Sauna, Jacuzzi and a very cute corner where you can have a sip of tea. We missed all these nice thing that they offer together in what we paid for. We came just on time for our 1 hour massage. It was very relaxing and everyone was soooo nice! Just FYI - make sure you go earlier so you can enjoy the facility

Cool spa here at the resort but a lot of services are not offered due to covid restrictions…read more The group that I was with had Spa access and we happened to be the only ones in the spa so t was cool. Staff is very nice, chill, and doesn't get on you on time unless they have other appointments show up. Venue is very modern, clean, relaxing and just overall beautiful. Overall great experience just wish other services hadn't closed down.

Based on another review here where someone was able to book this spa while staying at another hotel…read more- I reached out to the resort today to see if I could book a couples massage here even though we're staying at another resort. The concierge wrote me back saying no, it's exclusively for hotel guests. That's a bit absurd as you'd think they would want people to experience and book the resort in the future based on a memorable experience. I guess they are too exclusive for our business. Too bad.

Really fantastic 3 hour spa visit (hummingbird). I did mine naked as nature intended…read more Started with a smelly (sulfur) clay. My least favorite part. After the clay dried you walk a short distance to a shower with a hose and some cold water and they rub/rinse off the clay. About 30 mins in total. After the rinse they have a nice warm tub ready for you with herbs and fragrances. Super enjoyable after the cold rinse. While in the tub they give you a neck and scalp massage. About 20-25 mins. Following the tub you move back to the bed and one of the ladies gives you a front massage while moving the towel around to cover you from the cool jungle breeze. The massage is done with oil and was so well done. You flip after an hour to your stomach and they work your feet to your head the same as the front massage. I would rated the quality of this massage among the best I've ever had. High quality. Well trained hands. And very respectful. 10/10 I'll be back here next time I visit!

This place is a gem!! Me and my wife were staying in a resort and overheard someone talking about a…read moremassage place other than what the resort offered. I immediately searched and message them at 8:00 at night wanting an appointment for the next day not only did they respond that late they set me up with the whole package transportation and all !! The massage a 10/10 atmosphere/ reception and overall ambiance was beyond what imagined. From the time we got out of the taxi till we got back in my mind was blown forget the resort massage go here. You won't be disappointed.

I recieved a flier from the masseuse as I was chilling by the beach the other day, as she was…read moretrying to drum up business for her massage place. 2 things that caught my attention were the price at $50 per hour or for 2 people it would be $40/hr, which is a lot better than hotel prices. As well as it being right on the beach. It was about a 10 minute walk on the sand from GR Solaris going upwards in the hotel zone. Their sign is hard to miss, Olas Marina Massage. They say they do different types of massages. From reflexology, to deep tissue, to sports, to aromatherapy to other massages as well. It's a small little venture here with 3 tables and 2 masseuse. The girl was good, massaging my back, legs, feet, neck, face, chest and head all within the hour. I asked for a deep massage, and wish it was a little deeper actually to get to all those aching tired muscles. But you can't beat the location. Right there steps from the water. You can hear the waves crashing. The birds chirping. The smell of the ocean and the refreshing breeze of being beach front. Places back in the states would charge an arm and a leg for such prime location. Besides the location, I love the pricing, and how it's negotiable depending on how many people you bring here. They are set up monday thru sunday during normal business hours. I would highly recommend getting a massage from them as its a rare opportunity to receive a massage right on the beach. The lady too was pleasant and accomadating which makes it nicer. No funny business here. But she was able to locate and fix many if my knots in my back, which my back appreciates. I do wish they accept card but they only take cash. I will definitely be back again as this place offers the ultimate idea of relaxation during your Cancun getaway!!!

My hotel is less than a mile from here. I walked down to try and find it. I didn't see the…read morebusiness there anymore. I am guessing COVID shut it down. This location is a public beach, so I am guessing local rules for coping with COVID are the reason why its still not there. Today is Friday October 21, 2022