Instead of spending tons of money in the spa in our hotel, we tried the day spa that was across the…read morestreet. There are a few to choose from and prices are negotiable. The masseuse are really good. I have no complains about the massage. My friend and I got massages and we shared a room. She got a guy and I got a girl. Towards the end of the massage, it got cold for me. There was only a very thin sheet. We came back because we wanted treatments. My friend wanted to try the chocolate wrap and I just want an algae treatment. I have no complains about the treatments, it left our skin very soft. I felt like I should have had a facial with it. There are not sheets to be covered with, only disposable undies. It felt very cold again half way into the treatment. I even asked if they could turn off the air. The girl doing my treatment told me that they had no air. So I guess it was very drafty. My poor friend was shaking (we were in the same room as before). We were there in February, so it wasn't super hot, but it would have been nice if they had heaters in the massage rooms, specially because temperature drops when you are getting a massage. Another issue we had with this place, is that my friend got charged double. She had to call her bank.

This MUST be one of the world's best spas. Can I give 5+ stars? This spa is amazing! Do not miss…read moreit. This is the Spa in the Grand Fiesta Americana Coral Beach. The spa looks brand new and is absolutely beautiful. My check in paper said they have a new 8 million dollar hydrotherapy circuit. I had no idea what this was but I was gonna' find out. Called the spa to see if you have a spa treatment if it includes this mythical circuit, score it does. Don't miss it! Will write more soon.

Cool spa here at the resort but a lot of services are not offered due to covid restrictions…read more The group that I was with had Spa access and we happened to be the only ones in the spa so t was cool. Staff is very nice, chill, and doesn't get on you on time unless they have other appointments show up. Venue is very modern, clean, relaxing and just overall beautiful. Overall great experience just wish other services hadn't closed down.

Relaxing massage before the sunset. Please ask for Nohemy 9987 34 0329. Tent is on the beach,…read morebetween The Westin Lagumar and Hotel Royal Park. Very relaxing and enjoyable. Great for couples massage. No appointment needed at this time. Everybody love the massage on the beach.

Horrible place. During a massage I was touched very inappropriately by one of the masseurs. And by…read morevery inappropriately, I mean extremely violated. I am unsure of his name because when my friends tried to find his name so that we could file a report, he refused to give us his name. Although I know most people won't look up reviews on here before getting a massage, I wanted to leave this comment so that if by chance anyone does you can find another place.

There is not enough to say about this resort. From the ambiance, the service, the food, the…read moreactivities...everything is top notch. They have a specific attention to detail that reminds me of the quality of Disney resorts, but without the kids. If you need a beach vacation, you have to check out LeBlanc in Cancun. We definitely want to try their Cabo location next!

Stayed here for a week and were a little disappointed. It didn't live up to our expectations as…read morebeing the most luxurious of the Palace resorts. My husband and I were celebrating our anniversary and were looking forward to a relaxing vacation. We arrived early, 7:30AM and our private transportation picked us up after about 15-20 minutes after arriving. After a quick drive to the resort, we checked in. No welcome towel service nor welcome drink, but we received a warm neck wrap. Unfortunately, our room wasn't ready until 11:30AM, so we walked around to explore the property and have breakfast. We received a text message from the lobby that our room was ready and to return to the front desk. We were told our room number and that our luggage would be delivered shortly. The room had a beautiful view of the ocean, clean, stocked with snacks and drinks ,and over all nice. We unpacked ourselves and headed to the pool. While we were on the way, we met our butler who's desk is located in the hallway of the elevators. At that time we were connected to a WhatsApp group text. Then we returned to our room with our butler, who reviewed the amenities and light switches in our room. We ate at all the restaurants. We went to Blanc and Terraza for breakfast and our 2 favorite restaurants for dinner were Bella and Yama. Unfortunately, on a few occasions, Terraza and Yama served us cold food, as if they were sitting out too long. We tried scheduling room service breakfast and they were behind in schedule 30-40 minutes. We were underwhelmed as the room service menu as it wasn't as grand as the other palace resorts; we were looking forward to the chocolate cake; which wasn't available. The K'akau, coffee shop was the best to relieve our chocolate cravings. The main pool lounge chairs were always taken, so get there early. We relaxed at all the pools and depending on the day had our favorite. The beach is beautiful and the lifeguard at the tower was always welcoming and helpful to get us lounge chairs. The spa services and hydrotherapy were wonderful, but we were disappointed that the men and women were separated in the pool and jacuzzi areas. We ran into difficulties with our dinner and spa bookings. We made prior arrangements with our pre-concierge, but when we wanted to change our schedule, the on site concierge didn't have access to canceling them. We were told to email our pre-concierge to ask her to delete them from the system. Our pre-concierge also didn't confirm our restaurant bookings for certain days and so we had to ask our Butler if they were booked. What was the most disappointing was the evening entertainment. We were looking forward to certain shows/performances and then a few hours before the scheduled time, seeing the entertainment was removed and replaced with something mundane. We've been to Sun Palace, another adult only resort, down the road and after our experience at Le Blanc, we actually prefer Sun Palace over Le Blanc. From our experience.. Le Blanc is a great place if you enjoy the spa, peace and quiet, and want to just chill and lounge. But if you want a little more excitement, fun, music, and meet people and have great conversations, Sun Palace is the place. Our Butler, Rene on the 3rd floor was awesome. He made our anniversary special. Safety: We felt safe. When we arrived at the resort after walking down the hotel zone, security always checked us in. When we arrived via taxi or uber, they did the same thing. If you walked out to the beach, you have to scan your bracelet to exit the gate and also scan it the when you enter back onto the resort property. Elevators: There are 3 elevators and during our stay, 1 was always out of order. One day, 2 elevators were out of order. Luckily, we were only on the 3rd floor, so we often took the stairs. The stairwell does need more lighting, it is dark, so watch your step.

I had services at the spa yesterday and the ladies were only very nice, but I've got one best…read moremassages and facials I've ever had. And if someone who gets a lot of these, that's a big statement. I got a 90 minute deep tissue massage, deep cleansing facial, and a manicure for $50 LESS than an hour massage at my hotel ($195 total). A must try location!

I had a good experience at this spa. The facility was very clean, and the staff was friendly and…read morewelcoming from start to finish. The massag therapist used the exact amount of pressure I requested and checked to make sure I was comfortable throughout the session. My mom's pedicure was also very thorough. Unlike many places in the U.S., none off the tools used were motorized. Everything, including the gel polish removal, was done completely by hand, which made the experience feel much more careful and detailed. The prices were also reasonable for the quality of service.

Minerva was INCREDIBLE!! Got the revitalize package (80 min massage, 50 min wrap and 50 min facial)…read moreand I couldn't have asked for a better masseuse. She customized each experience for my needs and explained everything thoroughly through the process. Definitely request her! Bridgette and Luis also worked on my family and they were wonderful as well - nothing but rave reviews for Miiluma Spa!

I went allllll the way to Cancun for this and it was well worth it! I had my bachelorette party…read morecome to lay out on the beach and get massages. It was easy to book and the services were great. We had a group of five and we each got a 50 minute Swedish message. They only have four beds outside on the beachfront so one girl had to do it inside. I can't tell you how amazing it was to have a massage while listening to the waves! I could have stayed there all day! It was super relaxing! We are already trying to plan a trip back for next year!

Absolutely wonderful!!! This was perfect! Our resort had such a high fee for massages and spa…read moretreatments we thought all was lost. But finding this gem put Icing on our vacation! So affordable, clean, easy to book and everyone is friendly! We all left in bliss and happy to continue our vacation in the ultimate comfort. We might even go back before the trip is over! I would definitely recommend taking a trip to this full service spa!

Found this place in Yelp... So happy!! Great spot right in the lagoon, great customer service, and…read morecheck out my bomb "cat eye" nails!! A little pricey but we'll worth it

I came in for a simple haircut while in the resort. The staff were all accommodating and inviting…read more The spa was so relaxing and welcoming, even for a guy there for a hair cut. I regretted not taking advantage of the other services. They offer several massage and facial services as well as oils and aromas for purchase. I will give more options a try on the next visit.

We were staying at Hyatt Ziva Cancun for our wedding and the spa is part of our wedding package…read more This was my very first time at a spa and this place really set the bar high. From the time you walk in, your person stays with you to the end and see through your spa experience. We had Abraham as our guide and were there for hydrotherapy, which I have never done. We first were directed to some of the most luxurious locker rooms I've seen and change out into their provided bathrobes and slippers. We then walked down this beautiful walkway into the hydrotherapy area. We began our experience with the sauna, which included cucumbers on eyes with a cooling rag on your head. Then came a shower. They give you 4 options, all are private showers with closing doors. I chose the one with the cold water bucket (it's literally a bucket that you stand under and pull a chain). Then came the steam room for a little over 5 minutes, followed y the cold plunge! After that freezing experience comes the massage pool, where you sit in warm water and have water jets massage you lower back. Finally came the big pool. The pool itself is pretty huge in size and has a waterfall spout you can stand under, water jets massage platforms in the pool, and water jets for your lower bag. My personal favorite was the two spouts that are shooting out water at a higher pressure as this really helped massage my neck, shoulders, and chest. Overall, I give this experience a 11/10. I definitely recommend the hydrotherapy spa experience if you're staying in Hyatt Ziva Cancun.