I had services at the spa yesterday and the ladies were only very nice, but I've got one best…read moremassages and facials I've ever had. And if someone who gets a lot of these, that's a big statement. I got a 90 minute deep tissue massage, deep cleansing facial, and a manicure for $50 LESS than an hour massage at my hotel ($195 total). A must try location!

I had a good experience at this spa. The facility was very clean, and the staff was friendly and…read morewelcoming from start to finish. The massag therapist used the exact amount of pressure I requested and checked to make sure I was comfortable throughout the session. My mom's pedicure was also very thorough. Unlike many places in the U.S., none off the tools used were motorized. Everything, including the gel polish removal, was done completely by hand, which made the experience feel much more careful and detailed. The prices were also reasonable for the quality of service.

Absolutely my fave spa visit. The place is not only luxurious and cozy, but the service was…read morefantastic. Truly caring staff. Massage therapist for both my fiancé and I were communicative, thorough, and well trained. We walked out feeling brand new. Their prices are competitive and they have provide a multitude of health & skin services. Will be back!

Went in for a mani/pedi and a 50 minute relaxing massage. Probably the best massage I have ever…read morehad and it was only about 650 pesos ($40). The mani/pedi was also very good and cost 500 pesos ($25). Definitely will go back the next time I am in Cancun.

Sylvia was my massage therapist & she was so lovely. Maddy & I did the heavenly package: massage,…read morebody scrub and facial. The spa is small but beautiful. We had a great time. See my video

As far as the prices, they are American prices. The massages are well worth the price. I had a…read moretotal of three massages and they were incredible. Ask for Cleo. I highly recommend getting a massage on the beach. The steam room and sauna you can take in before or after your service. The spa attendants are very prompt and helpful. I would not recommend a facial, there is a substantial amount of fragrance in the products, and there is no steam or extractions. It's not a natural type of fragrance you might find in Aesop or Aveda products. It smells more like candy. My rosacea came back with vengeance afterward. I got a pedicure, it was okay. Not worth $70. The massage therapists do all the treatments, massage, facial, and pedicure. This is not something I'm used to, especially for a spa environment. I prefer to see someone that has a speciality and mastered that specialty. There was a a lot of confidence with the massages but I could tell the different therapists I had were not "confident" in doing the other services.

Carla gave me the best massage I've ever had IN MY LIFE! Go see her at Bamboo if you want an out of…read morethis world massage.

Highly recommend! They have a wide variety of massages…read more Antonio was through with the deep tissue massage applying adequate pressure. Definitely will be coming back

Pily Spa has now MOVED, they NO longer have their spa by the beach…read more Pily is by far one of the masseuses in the island, she's on point and and very easy. Literally heavenly feel once the masseuses or/and spa service completed. We felt so at ease and heavenly (3 girls) Strongly recommend their services.

Pretty good - my masseuse did a great job working out all the kinks and knots especially in my…read moreshoulders and neck. I think the pressure she used could have been harder but oh well. I felt like a well oiled baby stepping out into the light after the massage was over with the angel harpsichords singing in the background. The price was fair: 900 pesos for a one hour full body massage which is a bit lower than the prices we saw for the massage stands along the beach. We had to make a last minute change to our reservation which they were very gracious in accommodating. I wasn't a fan of the door opening very often since it was only one door separating our room and the rest of the street (with me and my husband basically naked except for a thin sheet covering us) and there was a fair amount of overhearing conversations on the other side but I understand they are extremely popular. Definitely recommend booking in advance - I found their phone number on WhatsApp and made a reservation there without any problems whatsoever (ie no language barrier).

So my experience at this place has been nothing but positive. The attention you will received from…read morethe beginning to the end are very nice. I am a business owner my self and one of the things that i came to find out, is that customer relations it is very important. This place works of schedules and you will need to call in advance. Try to call at least the day before if not two days in advance, they are busy. Will definitely visit this place next time i am in Cancun.

Staying at this resort was such a terrible experience that it has made me hesitant to ever travel…read moreto Mexico again. What should have been a relaxing vacation became a traveler's nightmare. The property itself is beautiful, but unfortunately, that is where the positives ended. The food and service were abysmal. I was hungry throughout much of our stay because obtaining food was surprisingly difficult, aside from what was available at the cafeteria and the very limited room service options. Making restaurant reservations was impossible. We also could not enjoy the hot tub in our suite because the smell outside was unbearable. A significant amount of sargassum had accumulated against the buoys near the pool and remained there throughout our stay. The odor made spending time outside extremely unpleasant and essentially rendered one of the amenities we specifically paid for unusable. The most disturbing part of the experience, however, involved the salon. Prior to arriving, I made multiple attempts by email to schedule and confirm a salon appointment. Despite the repeated correspondence, I arrived at the resort without a confirmed appointment and ultimately received no salon services whatsoever. Despite this, at checkout I discovered that I had been charged for salon services I never received. I explained the situation and showed the staff the email correspondence demonstrating my attempts to confirm an appointment. Nevertheless, I was told that I had to pay the charge before I would be permitted to leave the resort. Faced with that situation, I paid the disputed charge under protest so that I could leave. After returning home, I contacted the salon and explained what had happened. They apologized profusely, acknowledged the situation, and promised to refund the charge. I have that commitment in writing. More than 30 days passed without a refund, and my subsequent inquiries went unanswered. I ultimately had no choice but to dispute the charge through my credit card company. A beautiful property cannot compensate for terrible service, difficulty obtaining food, unusable amenities, and most importantly, being forced to pay for services that were never provided. This experience completely overshadowed our vacation and destroyed any confidence I had in this resort. I would not return, and based on my experience, I cannot recommend it.

Wow, this is one of the most elegant spas I've been to! Talk about relaxation! Everything here…read morescreams relaxation, from the ambiance to the customer service to the lavender towel aroma. They have cold and hot jacuzzis, sauna, mist room, nice showers, lounge rooms, relaxation rooms, fish pedicures, bridal suite, massages, pedicure chairs and hair styling areas, waxing, etc! Whatever you could possibly want they can do it- at a pretty penny of course, but hey this is a resort so it's expected. My husband and I received couples massage which was one of the best massages I've ever had! We did the 80 minute massage and enjoyed every single minute of it. Our masseuses were kind and open to feedback on pressure. They had an add on of champagne oil which smelled amazing- hoping to try that next time! I will highly recommend this spa to everyone staying at this resort- even if not staying at this resort it's worth it to come over for the spa. The customer service is on another level- they are constantly offering drinks and asking if you need anything- We felt super relaxed. They even offer you a routine if you want- which is the order of how to use each of the amenities and for about how long you should stay in each one. I enjoyed their order very much and I can't wait to come back!!

Minerva was INCREDIBLE!! Got the revitalize package (80 min massage, 50 min wrap and 50 min facial)…read moreand I couldn't have asked for a better masseuse. She customized each experience for my needs and explained everything thoroughly through the process. Definitely request her! Bridgette and Luis also worked on my family and they were wonderful as well - nothing but rave reviews for Miiluma Spa!

I went allllll the way to Cancun for this and it was well worth it! I had my bachelorette party…read morecome to lay out on the beach and get massages. It was easy to book and the services were great. We had a group of five and we each got a 50 minute Swedish message. They only have four beds outside on the beachfront so one girl had to do it inside. I can't tell you how amazing it was to have a massage while listening to the waves! I could have stayed there all day! It was super relaxing! We are already trying to plan a trip back for next year!