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    Matrix Home Care

    5.0 (1 review)

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    9 years ago

    Helpful 2
    Thanks 1
    Love this 1
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    My Home Doctor - This is just today trying to get competent help

    My Home Doctor

    3.0(6 reviews)
    3.1 mi

    Dr Ahmed is the best doctor I have had in years kind caring he digs deep to solve my health care…read moreneeds His staff and nurses are also respectful always responds I feel blessed to have Dr Ahmed and staff taking care of my health care This is Lesley Clark writing this review for this top notch Doctor and staff

    this place is no longer going to be used by my medical insurance and with good reason. so they have…read moreno reason to be honest about how incompetent they have become. the first year i had them, they were ok, the nurse that came to my home was excellent ! but he quit and everything went down hill from that point on. though they never really had the office working correctly. in fact in the year i was with them, they had 3 case workers changed . the receptionist morales, is very disrespectful and hangs up on you when you tell her you have been waiting weeks and month for responses. the case worker gets no response either from them. since the first nurse i had for one year quit, they know nothing about central nervous system disorders. and how they affect a person's entire life. nor are they interested in the fact that you cannot digest any food at all without taking thousands of enzymes a month ! they are very dishonest and after i gave them an honest 2 star review they lied and said my doctor signed me off the program. my doctor never did and said," i never signed you on the program and i never signed you off" !!!!!!!!!!! it was a lie. i told them i want it in writing and they sent me a letter stating instead that it was the new nurse that came to my house one time, laura powell,the manager, the medical director, and my case worker that could never get the help i needed from them. jennifer said i did not need the program. i do not believe jennifer would do that . but she would have to go along to keep her job. they already were being fired by my insurance company because of their incompetence. and i will have a new company next year. my doctor said," i never signed you on the program, and i never signed you off. i believe her. she has always been honest with me. and they knew better then to put it in writing. so they blamed everyone else in their company. funny how the nurse that took care of me for one year never said i did not need the home care. i can see all too well why he left. and why they cannot get people to work for them. but this woman laura powell told me she wanted to take more tests and would be back in one month. so why would they claim she told them i no longer need the program unless she lied to me, knows nothing about 12 disk herniations, rsds, crps, fibromialgia, chronic fatigue, complete pancreatic insufficiency, hypothyroidism, chronic insomnia, i could go on and on. how car accidents effect these conditions, etc. but they said she was to blame. first they said my doctor, but would not put it in writing when i asked for the reason in writing. they never signed me off when they did not have anyone to go to the house. they just keep stringing me alone and my case worker kept telling me," they are trying to find someone to come into my area". i was told that over and over again. at this point i would never use them again for their incompetence, dishonesty, lack of concern, and ignorance of all my conditions and how they affect your entire life.

    Preferred Care at Home of South Miami

    Preferred Care at Home of South Miami

    5.0(2 reviews)
    0.4 mi

    Great help and wonderful service. Highly recommended. Extra effort to make sure that everything was…read moreattended to. Thanks David.

    Cannot explain what a relief it's been to find a qualified, communicative, flexible home health aid…read moreprovider in Miami. The hunt to find caregivers was exhausting-probably made worse because this is a stressful decision and one that when that time comes, a loved one is already in pretty bad shape. Preferred Care at Home of South Miami was the very first place I called that I had access to the owners (it's a pair of siblings). Both Ricky and Natalie immediately provided emails and cell phones and just that communication is life changing. We interviewed several caregivers and we had several options through Preferred Care. Our needs were pretty specific, including English speakers. In miami, that's harder to find than you might think, especially in the home health care space. Within the first few days we adjusted the schedule multiple times, and Preferred Care was SO understanding. I'm guessing when a family first initiates home health care services, it's a guessing game as to what schedule and needs the family member needs. But they were incredibly flexible and understanding. It's been a few months and we have daily care (split between several caregivers) who have all been AMAZING. They help with bathing, doing errands with my mom, taking her to doctor visits if I cannot, prepping simple meals and most importantly, helping my mom get around so she doesn't fall again. This service has saved my mom's life. I'm certain of that. But we "kissed" (aka interviewed) a BUNCH of frogs before finally finding a home care provider that made us comfortable and that we could communicate easily. I will also report that even though we are in a routine now, I still regularly text/call the owners wheh there is a schedule change or when we have family in town and owners are ALWAYS easy to reach and hyper understanding. I highly recommend.

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    Preferred Care at Home of South Miami

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    Granny Nannies

    Granny Nannies

    4.5(15 reviews)
    2.8 miWest Flagler

    I cannot speak highly enough about Granny Nannies. When my mother was diagnosed with Alzheimer's…read moreand needed in-home assistance, I did my homework. Granny Nannies was the first company that offered everything we were looking for--and they exceeded all expectations. From the start, the administrative team--including my case manager and the owners, Melvin and Meghan--were consistently responsive, supportive, and genuinely invested in my mother's care. My mother shares her home with her 93-year-old partner, who also has dementia, and Granny Nannies understood the complexity of caring for both of them. Our primary caregiver, Marie A., was truly exceptional. With over 20 years of experience, she brought not only professionalism but deep compassion and warmth to her work every single day. Marie cared for all of their needs--providing physical and emotional support, managing doctor appointments, coordinating care, and keeping the household running smoothly. Her presence brought peace of mind to our whole family. She supported them through a wide range of challenges, including a broken hip, anxiety, depression, and the daily realities of dementia. Marie consistently went above and beyond in every way, and we are endlessly grateful for her dedication. We were also fortunate to have Anna G. assist Marie at times. Anna is sweet, warm, and caring--her gentle presence brought additional comfort and kindness to the home. She and Marie worked together beautifully to provide consistent, high-quality care. We feel incredibly lucky to have had such a remarkable team by our side during such a difficult and emotional time. I wholeheartedly recommend Granny Nannies to anyone seeking compassionate, professional, and truly outstanding care for their loved ones.

    I would like to do a review of caretakers from Granniesnannies. I recently had the pleasure of…read moremeeting Annabel Fernandez who spent two weeks with me because of an injury. Annabel is a very caring professional. She exudes happiness and helped to cheer me up which, I think, helped me to heal. Always helping me with my needs even in the middle of the night and with a smile on her face. I also had a wonderful experience with Thaura Abdalia for several months. Thaura, also very professional and helpful and she is a gentle soul. Always willing to do whatever I asked to be helpful to me. Easy to talk to and my little dog picked up her good vibes and like to hang out by her, she'd get excited to see her when she arrived. I only saw Elizabeth Cruz for three days but I liked her immediately. Also very professional, and couldn't do enough to make sure my every need was taken care of. I would recommend any of these ladies, they would not disappoint. Granniesnannies apparently hires only the best. The company itself needs a little revamping of organizational skills and better technology to track things. This is the reason I gave only 4 stars. The caretakers would get 5 stars.

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    Granny Nannies - Azheimer's Care

    Azheimer's Care

    Granny Nannies - Experienced and compassionate caregivers.

    Experienced and compassionate caregivers.

    Granny Nannies - Go ahead and put a face to the name...meet the Owner, Meghan Phelan Goicouria!

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    Go ahead and put a face to the name...meet the Owner, Meghan Phelan Goicouria!

    Total Home Health Care - Our Nurses carefully design your Plan of Treatment and Work as a team so The Care is the Difference

    Total Home Health Care

    3.0(2 reviews)
    2.9 mi

    The previous review threw us off but we realized it wasn't for this company. We initially chose…read morethis company because they were down the street from us on 67th. So far, no troubles. It has been blue skies all day. My husband and I love this company for my dad. And my dad loves his caregivers. He is diabetic and receives round the clock care. They make sure he gets the exercise he needs and ensures that he eats nutritious meals. One of his primary caregivers went with us last summer on a cruise! Rosalia has become one of the family.

    Rather than rewriting the email I sent to my care coordinator I will copy and paste it along with…read moreher lackluster response; Hi Christa, I'm not sure if Kathy from the doctors office reached to you or not but I was unimpressed with the caregiver that was sent. She seemed very nervous and her driving was erratic which did not make me feel safe. She was on the phone while driving and at one point took notes while driving! She did stop so I could get a drink which I appreciated but when we got to the house she said she had to go, when I asked if she could help me get set up she said she was only supposed to transport. She was on the phone yet again saying she had to go because another client was calling her and she then proceeded to call the office and ask if she had to stay. It was so unprofessional, and it was clear that she didn't care about my well being. She disregarded the women whom I'm staying with, did not introduce herself or carry my bag. She clearly wanted to leave right away and quite frankly after her actions, I didn't want her to stay. I told her she could leave and that I would be fine. Thank god I had a low maintenance surgery and was able to function on my own. I don't understand how she's qualified to work with sick people, maybe she was having an off day but I wouldn't be surprised to hear that others have complained as well. Her 'response'; Good Afternoon Ariel, No I did not receive a call from Kathy. I would like to apologize on behalf of our company, this caregiver is not what represents our company. I hope this does not hinder you decision to ever use us again. Again I would like to apologize, and I thank you. Our patients feedbacks are very important in order for us to keep our patients happy. I'm glad the procedure went well, Any questions please feel free to let me know. -I will never use this service again, I paid for two hours and received under one. I recommended them as well before this fiasco and won't be doing that again.

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    Total Home Health Care - Over 12 years experience, nothing but the best in Home Health.

    Over 12 years experience, nothing but the best in Home Health.

    Total Home Health Care - Dedicated to monitor that our field personnel deliver quality patient care with safety and compassion at all times.

    Dedicated to monitor that our field personnel deliver quality patient care with safety and compassion at all times.

    Total Home Health Care - Keeping you Healthy!

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    Keeping you Healthy!

    Matrix Home Care - homehealthcare - Updated May 2026

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