In one of the most difficult moments of my life, I had to decide to choose a Hospice provider for a…read moreloved one. I selected OPUSCARE. I'm so glad I did. Thank you Dr. Roque. You and your team are laser focused on detail with compassion and excellence. Thank you and God Bless you.

Querido personal de Opuscare ,quiero felicitar la hermosa labor de todo el personal, Yadira , Eva…read more, Pedro y todas y cada una del personal de enfermería. Altísimo nivel de calidad Humana y dedicación. La locación Impecable, sobria , tranquila se respira una paz asombroza como un alto nivel de contención emocional. Realmente quedé muy sorprendida y a pesar que fue un momento muy difícil ellos me facilitaron todo . Agradezco en nombre de mi madre Nieves Pedrozo 9/17/25.

Seasons was the most absolute worst experience of our entire lives and it shall haunt me forever…read morewhat my mother went through. My mother long had anxiety and was on meds for it before she was even ill. When Miami Jewish transferred her care to their "in house" hospice care, Seasons, the doctor was an animal who would not allow her to have her anxiety meds. We kept trying to get her doctor who now was no longer her doctor because she was in Seasons care to tell them how much this helped her. There was no reason to make my mother's last four days on this earth so horrifying and her final words to me were "What did I ever do to you that you are letting them treat me this way?" I am haunted all the days of my life. We filed a complaint with Miami Jewish and I don't know if they are on the premises there any longer, but use Seasons Hospice nowhere!!!!!

Needing hospice care for a loved one is never easy. I'm sorry to write this review but I hope this…read morewill help improve the the practices of this company. We chose them because they sounded like they were going to make sure our mom had the care she would need when she needed it and would keep us updated on her status since we could not visit because she was dying of covid. We just wanted to make sure she was comfortable and pain free in her last few days. Imagine not being able to be with your mom and hold her while she dies. Now imagine that your told that the hospice nurse would give your family updates at least once a day and you didn't hear a peep from them. That's what we got from seasons. And excuses. And when called, your call goes straight to voicemail. It's unthinkable and heartbreaking. I was able to speak to the nurses at the hospital to get status updates on my own, they didn't forward my calls to voicemail. The only thing I'm grateful for is that we didn't have to deal with this shameful business for long because mom passed away quickly.

The Palace Group in Kendall has been patient and caring in helping my mom and our family with the…read moredifficult transition for our mom from home to Independent Living. They are friendly, efficient, attentive and go over and above to not only make my mom feel at home, but help her feel like she's in a caring community. They organized a surprise party in their private dining room for my moms birthday last week. My mom hasn't stopped talking about the nice decorations, how sweet our staff were and how delicious the food was.

I can't even begin to describe how incredible the experience has been with my parents. I could go…read moreon and on with how great the staff treats them. Rather than writing an entire novel I'll give some examples. I'm long distance caregiving for my parents and they make it incredibly easy to communicate with them. My mom loves the activities and they send me pictures almost everyday of her smiling and delighted to be there. Their attention to detail is incredible no health concern goes unaddressed and they often notice signs and symptoms before my parents do and get them care promptly. They even went as far as throwing my parents an anniversary party including taking my mom to the salon and getting her nails and hair done for the occasion. Worth every penny! Highly, highly recommend!

My dad was recently at the Tomball Hospital. He wasn't doing too good and I was asked to speak to…read moreVitas healthcare hospice. In all honesty due to my situation with my dad meaning our relationship I don't fully think they cared or understood my side of the story. It was heartbreaking and very emotional for me to learn that my dad was dying while we were trying to heal- mend our relationship. I did kind of lash out and recommend a family member to take over because it was too much for me in that moment it was just a lot of what people needed me to do and get send and my dad wasn't even dead yet from his family members. I was trying to express this to VITAS Healthcare. When I tried to come back around and ask questions, I was blown off because I said contact another family member. This was too much for me, especially being the only child. I didn't feel any compassion or understanding it was just your requested for us to talk to a different family member so now you reach out to that family member. I pray to God that they never lose a parent, especially them being the only child in their parent was as stray and came around, but was very ill and they don't have to deal with this and be blown off due to their emotions. When you work in the healthcare field, you have to understand all angles emotions, and situations. I would never blow someone off. I will try to help them as much as I can or give them any resources that they need in all honesty. I was very disappointed and my feelings were very hurt. But shout out to Keisha, who was the only one who was there and really wanted to help me as much as she could. She is there for her patients , especially during their time of grievance may God bless her.

I would never recommend VITAS Healthcare for anyone. They used to care about people and…read moreunfortunately that is no longer how they operate. Watching my grandfather suffer was truly devastating. I thought they would make the final days comfortable and peaceful but that is not what they did. Very disappointed in the entire experience!!

I am the Director of Nursing at this location. It is a great working environment. We strive to do…read moreour best for our patients. We are available 24 hours 7 days a week. We have a great team. Working with Richard and Fabiola has been the best decision I could've made. They both have so much care and compassion for our clients and caregivers. It is truly everyone's passion here to ensure patient and employees are taken care of on a daily basis. Great team! I am available to speak to at all times. Come join our big family!

Great service from great people! They help my grandfather 2-3 times a week while I'm away for work…read more They are also new in Weston which very convenient for me! 10/10 fully recommend

My father, who was living with dementia, was cared for by the VITAS Healthcare team,…read moreand I want to extend my heartfelt gratitude for the exceptional support he received. I truly cannot say enough about the compassion, professionalism, and dignity they brought during such an important and difficult time in our lives. My sincere apologies if I unintentionally miss anyone who played a role in his care-- every single person made a meaningful difference. A special thank you to the manager, Mark from Team 142, who was exceptional in addressing my father's unique needs and ensuring everything was handled seamlessly. I am also deeply grateful to Dr. Nagy for her guidance, support, and expertise throughout this journey. The home health aides--Margarita, Francia, and Kenesha--were outstanding. They cared for my father with incredible kindness, patience, and attentiveness, always ensuring he was comfortable and treated with the utmost dignity. Several members of the staff went above and beyond by sending flowers, following up with phone calls, and even visiting my mother. These gestures meant so much to our family, and we are incredibly grateful. Their understanding and gentle approach were especially meaningful given the challenges of dementia care, and their warmth brought a sense of peace into our home. The nursing team--Fanere, Yoenia, and Serge--were equally remarkable. Their professionalism, responsiveness, and skill gave us complete confidence in my father's care. They consistently went above and beyond, patiently answering our questions and adapting to his needs with compassion and expertise, ensuring his comfort and well- being every step of the way. Chaplain Milla provided truly meaningful emotional and spiritual support. Her presence brought comfort, reassurance, and calm to our family, helping us navigate this time with strength and grace. Together, this incredible team created an environment of care that was not only clinically excellent but deeply compassionate. Their dedication, kindness, and humanity made an immeasurable difference in my father's final days. We are forever grateful for the care, respect, and love they showed our family. Given the dignity and compassion my father received, I wholeheartedly recommend VITAS Healthcare to anyone in need of hospice care. Imran Khan

My\nExperience with vitas was unfortunately horrible.I have my mom in hospice 2 years bedritten I…read morehad to fight every day for a nurse to come by and take care of her needs at the end, the drug, it was a very Bad experience for her And Myself ask her caregiver.Vitas is not a good company for those elderly If they do not have an advocate, they're shit out of luck.

On last February 2026 my dad passed away at 88 years old. I am very pleased to say that my dad was…read morefor 1 year under hospice care at home and he received dedicated and excellent services from Catholic Hospice's staff. The entire team was great, very professional, experienced, and compassionate with both the patient and our family members. They also respond quickly to emergencies, all of them were very accessible and supported every time I reached out to them during that time of need. I am very grateful to Dr. Hernandez Cancio-Bello, he was very kind, very talkative and outspoken, the main Nurse Yasmine Rodriguez Rios who she visited my dad a few times per week, paying attention of my dad's vital signs, etc. and she was part of the family, like another daughter for him, taking care of everything he needed. The Chaplain Eliseo Seme Santiago who brought happiness and psychological support to my dad through his reflections and music, the Social Worker Yazmin Ale who answered my calls, guided me, and clarified any doubt for me. Every single person that came to my dad's house was not only extremely qualified but truly cared, including the 24 hrs. nurses like Jose Maria Redondo who was attentive to all my dad's needs. I had good experiences as well with the hospice equipment company "Life health Care Services", when the oxygen concentration machine it was broken, they replaced it, as soon as they could the same day. I highly recommend all of them. Thank you so much from the bottom of my heart, for all your help and support. Grisel Rebollar.

The same way I once took my time to write a positive review, today I am writing to express my deep…read moredisappointment with this company. I want to make it clear that this review is not about the staff, but about management. This organization presents itself as a Catholic hospice, and as a Catholic myself, I find the treatment of faithful employees deeply upsetting and not aligned with the values God calls us to live by. As Colossians 3:12-17 reminds us: "And whatever you do, whether in word or deed, do it all in the name of the Lord Jesus, giving thanks to God the Father through him." Today I learned that after 18 years of lovingly caring for patients, Laura resigned because of issues related to pay and treatment. Laura had a gift -- she could turn my grandmother's saddest and most difficult days into moments filled with smiles, laughter, and peace. That kind of compassion cannot be taught, and it certainly should not be undervalued. This service is funded by the Archdiocese, yet the way loyal employees are treated does not reflect the core values the organization claims to uphold. I am now seriously reevaluating whether to continue with this hospice company and considering moving my grandmother to another organization where employees are treated not as numbers, but as human beings who deserve care, respect, and dignity. Because if compassion and love are not practiced within the company itself, how can they truly be passed on to the patients and families they serve? A valuable lesson to remember: the people out in the field caring for patients are the heart of the company -- not the ones sitting behind desks disconnected from the human impact of their decisions. _______________________________________________________________ De la misma manera en que en su momento me tomé el tiempo para escribir una reseña positiva, hoy escribo para expresar mi profunda decepción con esta compañía. Quiero dejar claro que esta reseña negativa no es sobre el personal, sino sobre la administración. Esta organización se presenta como un hospice católico, y como católica, encuentro muy triste y decepcionante la manera en que tratan a sus empleados fieles y dedicados. Esto no refleja los valores que Dios nos llama a vivir. Como dice Colosenses 3:12-17: "Y todo lo que hagan, ya sea de palabra o de obra, háganlo en el nombre del Señor Jesús, dando gracias a Dios Padre por medio de él." Hoy me enteré de que, después de 18 años brindando cuidado y amor a los pacientes, Laura renunció debido a problemas relacionados con el salario y el trato recibido. Laura tiene un don especial: ella logra transformar los días más tristes y difíciles de mi abuela en momentos llenos de sonrisas, risas y paz. Ese tipo de compasión no se puede enseñar, y definitivamente no debería ser subestimada ni poco valorada. Este servicio es financiado por la Arquidiócesis, sin embargo, la manera en que tratan a empleados leales no refleja los valores fundamentales que dicen representar. En este momento estoy reconsiderando seriamente continuar con esta compañía de hospice y pensando en trasladar a mi abuela a otro lugar donde los empleados no sean vistos como simples números, sino como seres humanos que merecen respeto, dignidad y cuidado. Porque si el amor y la compasión no nacen dentro de la misma empresa, ¿cómo pueden realmente transmitirse a los pacientes y sus familias? Una lección importante que deberían recordar: las personas que están en el campo cuidando pacientes son el verdadero corazón de la compañía, no quienes están sentados detrás de un escritorio tomando decisiones sin entender el impacto humano que tienen.

It is not possible to rate à company that don't deliver on the sale promises, After seeing the…read moretreatment given to my brother In my view it's not even human! Only use this service if you are ready to lie on your feces for hours and be over medicated.

Very good place to have your loved one pass peacefully. They took real good care of my grandma in…read moreher final moments. She was comfortable and went in peace. Great care! Thank you

My personal experience working at The Sterling was horrible. I did quit after a couple of weeks, I…read morewanted no part on working for a place like that due to my loyalty to the elders. Back then as a medication technician at night I was made responsible for a whole building without an RN on site, that was out of my scope of work for me to take it on. I was told the RNs constantly quit hence we were stuck. Today 11/8 @ 10:15 am when shopping at Costco, I run into Daniel, he verbally assaulted me with offensive antisemitic remark (evil Jew) for the review I put on him, insulted my diseased mother and more. We all are entitled to our reviews and I personal experience. Working there under Daniel team was a nightmare. Many said it but no one came forward, felt bullied to tell on my very nice co workers and I was not going to ever do that. I did quit and tried to escalated that with HR and the director of nursing, in my personal observation they couldn't care less. In the past my con workers warned me that escalating this was going to be a team of 3 and never anything was going to change . For the records we were so short staffed that in any given night 911 had to be called for constant falls. I don't know if they changed that. It is a shame to the elders they are supposed to look after but with all fairness to my co workers who were hard working people, how much one CNA can take on????

The Sterling Aventura is a top-quality facility with a caring, dedicated, and professional staff…read more The property is modern, clean, pleasant, and bright. The lobby actually feels like a nice hotel. It has a wide variety of common areas, including an outdoor courtyard, an entire floor for resident activities, a movie room (theatre) and new apartments for the residents. There is an activities schedule with events from morning until night, 7 days a week. I met with Mark Monaghan, Director of Sales and Marketing. Ever since my first moment with Mark on the initial tour and meeting, I felt comfortable and encouraged. Mark is a true professional with passion and integrity. He guided our family every step of the way through multiple meetings, assessments, and laid out a solid plan for the transition of my mother to an ALF. He is a true leader, and a genuine person who shows how much he cares about families, Things got even better when Mark introduced me to the staff he works directly with. Flavie, the Assistant Director of Nursing assessed my mom, and guided us medically through the transition. Flavie is also genuine and passionate about caring for the residents and communications with the family. Karen, who is the move in coordinator and Mark's assistant was a huge help to us in setting up the apartment and preparing us for move in day. On the actual move in day, she was with my mom and I from start to end. She was great at making our transition smooth, and even gave me her cell phone number, which we communicated on regularly, both pre and post move in day. Daniel, the Activities Director took things to another level on day 1 and forward. He interviewed my mom to know her personality, initiated getting her involved in activities right away, introduced her to residents she is now becoming friends with, and contacts me about her progress. Marc-line is one of the main servers in the dining room. I personally spent over 25 years in Foodservice and Management and have met very few wait staff as pleasant and friendly as her. It was apparent from the very first night when I joined mom for dinner, that Marc-line absolutely loves her position and working with the residents to give great service and enhance the dining experience. Dimitry works at the front desk, and he is another person from The Sterling that stands out for being excellent. He is the first person a resident or guest encounters upon entering the property. He is kind, caring, and professional in all his communications, and made us feel welcome. Conclusion: The Staff at The Sterling are high level professionals who really care about their positions and their relationships with the residents. I am happy my family chose The Sterling for this next chapter of my mother's life.

My mom got to stay in my home because of Vitas.I learn from them how to do things that would…read morebenefit her.They guided me from the beginning to the end.

Been with Vitas for almost 2 weeks now and I must commend the Nurse's Aid Ivette Garcia. She is…read moreprofessional, caring and so helpful. Words alone cannot express her humanity. My mother is receiving care from her and I am so thankful and appreciative for Ivette. She is highly recommended.