I want to share my experience with this company because, from the very beginning, dealing with them has been nothing but stressful and frustrating.
I am a mother of four, and my home is not perfect. That does not mean I am neglecting my elderly father. I have had DCF come to my home three separate times because of accusations made about his care, and every single time, they found nothing wrong and left.
When I repeatedly explained that the nurses being sent to my home were incompetent, constantly late, unable to communicate properly, and often had no idea what I was talking about, the company continued sending them. Some nurses could barely communicate with me because of the language barrier, making it extremely difficult to properly coordinate my father's care.
I eventually had enough and canceled their services. No family should have to feel judged, accused, or ashamed in their own home when they are doing everything they can to care for an elderly parent I was also sent a message telling me that I should lock my dogs up because the nurse does not like animals. My dogs are part of my family, and I am not going to lock them away in my own home because a caregiver does not like animals.
Isn't it the company's responsibility to provide a caregiver who is comfortable working in the environment where the care is being provided? I understand that not everyone likes animals, but that should be something the company considers when assigning someone to a client's home.
I should not have to constantly change my home or feel uncomfortable in my own house just to accommodate a nurse who was assigned to my father.
Please think carefully before trusting this company with the care of your elderly loved ones. My experience was extremely disappointing, and I would not recommend their services based on what I experienced. read more