My daughter is 7 and has been receiving tutoring through Total Tutoring for several years. I…read morestarted my daughter young because I feel that her education is very important. At first the sessions were great! The tutors were effective and my daughter made a lot of progress in a short period of time. Honestly, I was very happy with the results of the tutoring sessions, and as a result, decided to have my daughter receive Spanish tutoring. I contacted Total Tutoring and organized for a spanish tutor to come to my house for weekly lessons. These sessions were scheduled for 30 minutes at the request of the tutor due to my daughters young age. The lessons began in September of last year, and as of today, she does not understand the phrase "Hola, como estas?". Needless to say her progress has been minimal. During the time my daughter has been receiving lessons from her tutor, Nannette Simmons, I noticed that she was consistently showing up late and leaving early which is discouraging considering the cost of each lesson. I contacted the agency to express my concerns and asked for a different tutor. I was told by Total Tutoring that they would try to find someone new to replace Nannette. Yesterday (December 2nd), the tutor again showed up late, so I decided to set a 30 minute timer. No surprise, the tutor was leaving early. I informed Nannette that should would no longer be tutoring my daughter and told her it was because she was consistently showing up late and leaving early. After each tutoring session we receive an email with a session summary; this is meant to highlight progress and address areas of weakness for my daughter to work on. I received the session report for the final summary and it was blank. I contacted Total Tutoring, cc'ing Nannette, expressing my opinion that this was unprofessional. I received an update session summary which was even more unprofessional!!! Nannette's updated session summary placed the blame entirely on my daughter!!! She took no responsibility for her actions. I responded to Total Tutoring again, extremely upset with the unprofessionalism shown by Nannette. Total Tutoring's reply was that they should have edited her comments before sending them to me. They took no responsibility for Nannette and did not acknowledge her unprofessionalism even knowing my frustration. They did not apologize for her comments, only stating I should not have seen them. Total Tutoring would get a higher review because they do have some good tutors, but customer service is key to me. I need professionalism and I need a good example for my daughter. I am active duty military and I have zero tolerance for adults who place blame everywhere but on themselves while taking no time for self-reflection. The images attached are images of the communications and session recaps as proof of this companies inability to remain professional.

Super tutoring service! We are so thankful to Kaitlin for matching us with David who is an…read moreexcellent tutor for my son. His professionalism, skills and knowledge in education, and warmth has been perfect for my son to make great progress academically. Highly recommend this tutoring service!!

This is an excellent learning center with caring, dedicated teachers. Each teacher does out of the…read moreway to be sure the child receives the best possible learning experience. Highly recommend.

My son has enrolled here for almost two years up to now, who has learnd a lot from here. He…read morestarted from the condition of little to write/ don't know what to write to current stage of not afraid of writing / know what to write. I am so excited to see the changes. If they offer adult version, I am interested in taking it too. :-) I have been very happy working with the teachers and the director here at Spidersmart too! They are super nice, and fabulous to work with! My son is Kevin, who has been very happy here. So am I. Enjoy it a lot! Even though I want to post multiple reviews about the different experience of my son here, Yelp only allow one review per customer per business, and the new one will replace the old one. Sorry for the long review.

I took piano lessons from Deborah for a little over 5 years and now my child has been taking…read morelessons for about a year an a half. Deborah is extremely professional and talented. I feel she's a bit of a diamond in the rough compared to other piano teachers of her skill level. Her prices are very reasonable considering her level experience. Deborah is extremely dedicated to helping each student reach their maximum potential. I highly recommend lessons from Deborah if you or your child are ready to take piano seriously and are willing to put in the time and effort to succeed.

Both of my kids are enrolled 6 months ago. Ms Deborah is a very good teacher. She has her own way…read moreto help the kids having a very solid technique. She also let the kids know they have to stay dedicated. I see huge progress of my two kids in the last 6 months!

Wouldn't recommend - a lot of videos that aren't very informative at the same price of other great…read moreprograms like LSAT Demon & Blueprint. I tried it out and asked for a partial refund and was denied. Spend your money elsewhere for better service & value.

I've worked with Shana on the GRE for close to a year. She did an amazing job prepping me for the…read moreexam and assisting me with my applications. When anxiety kicked in, she was there to help me learn to cope with it and still be able to focus. Amazing results got me into the school I was aiming for. Thank you Shana!!

Mike is a great teacher - very patient, kind, reliable, professional and knowledgable. In our…read moresessions he encourages me to "drive" my computer myself and figure things out at my own pace. When I get stuck, Mike makes suggestions about how to move forward, and I do. He shows me just the right amount of new things so that I don't get overwhelmed and so I can retain the new learning. I have recommended Mike to friends who are in need of Apple help and they rave about him. Mike fills a niche for which there is little reliable service. I am glad he is listed on Yelp so more folks can find about him.

I sat in on a session my computer-phobic friend had with Mike. She's the type that gets a panicked…read moreat nearly every change when at the keyboard. He handled her amazingly. They plowed through dozens of problems. He's amazing and so very nice at the same time.