Unfortunately, my car has been hit and vandalized on more than one occasion, and Carl's has been…read morethere every time. I can't say enough about Cameron and his wonderful customer service! Not only were they able to finish my car, recently, quicker than expected, but they are also reliable and kind in what is an otherwise crappy situation. Thank you again, Cameron, for everything. I can't say enough about how wonderful these folks have been!

The BEST Autobody repair shop. I just left Carl's Collision…read moreCenter in Fall River. Their efficiency and customer service was impressive. More importantly- I had a long drive coming up and they were able to make my car safe to drive before getting it officially fixed. Can't thank them enough. I watched lots of customers come and go and each person was treated with the upmost professionalism and seemed very happy with the work completed. Thanks Corey and Carl's staff!!

I brought my car in to have a rust spot repaired on my fender. They fixed it but a couple of weeks…read morelater I noticed that they broke a pin on the bumper that lines up with the fender. I brought it back to show him and he said "oh it's cracked that's why" I said yeah because you broke it. Then he said well the fender was wrecked and I said no it wasn't it was here for a rust spot then he said oh well your car has a few rusted areas and I said no it doesn't and what would that have to do with you breaking the pin on my bumper. So then he says "fine bring it back next week but not in a Friday and I'll fix it". Mind you this was with an attitude and then when I pointed out his attitude he said and I quote " I said I'd fix it why you busting my balls" this is how you speak to your customers? I was going to bring him more business too I have a truck and my mothers car needs repair. Not anymore.

I was very satisfied with the work they performed.. I don't normally write reviews but they earned…read moreit

Thank you for a great job installing a front splitter on my Golf R. Looks awesome!…read more I'm so glad I found your company on Yelp.

From start to finish, my experience was truly A+. I primarily worked with Janice and Brad, but…read moreevery team member I encountered was outstanding. The quality of work was exceptional, but what really set this experience apart was the communication and customer service. Janice kept me informed at every stage of the process, setting clear and realistic expectations about the timeline--and they even finished ahead of schedule. Brad walked me through the final bill in detail, making sure I understood all the services provided. After a terrible experience with Arbella Insurance, working with Total Care was a breath of fresh air. They turned a frustrating situation into a truly positive outcome. I couldn't be more grateful.

They buy junk cars, patch them up and sell them. stay away from them at all cost. Do not buy…read moreanything from them and don't trust them with your vehicles

(The pictures are out of order for some reason but I labeled them even if it's pretty obvious)…read more So this is my 2008 Toyota Camry. It's nothing fancy but I love this car a lot and it means a lot to me. It used to be the car my grandparents drove me around in when I was little. I won't ramble too much about it's backstory but long story short my grandmother has since passed and my grandfather gifted it to me when I got my license. So in April I was in a really bad accident. I got nailed pretty bad in the passenger side. It was bad enough that the engine shut off and my hazard lights turned on automatically. Anyways, the insurance company totaled it and I was devastated but not really surprised because its a 2008. I've gotten work done by Dave & his employees in the past because of a minor fender bender and my parents have gotten all of their cars from him in the past so I felt that he was the best person to bring it to. Fast forward a couple days when he got back from vacation he DID advise that I don't bother with it because of where it got hit and the amount of money in damages it was. I explained my situation and the sentimental value of the car to him and persisted that I was more than willing to pay out of pocket whatever the difference was between what the job was worth and what the insurance gave me. He agreed to fix it and even still he insisted I would not pay more than what the insurance company gave me and after a couple of weeks I went to pick it up and my total was 700$ less than what the insurance company gave me and over 1000$ less than what the appraiser said the damages were! I still had a couple of minor issues with the interior afterwards and he fixed all of those too without charging me another dime. Overall, Dave took care of my wallet and my car and I couldn't be more grateful for his willingness to help me out in a tough spot, and the quality of the work done on my vehicle. I hope I don't have to go to his shop anytime soon again lol but god forbid anything happens to my car again I 100% know where I'm taking it. Everyone that works there is very nice and show genuine compassion for their customers. If anyone reading this just smashed up their car and want it back new without having to sell a kidney, this is definitely the place to go. Once again thank you Dave for helping me out I REALLY didn't want to lose this car.

Wayne and his staff took excellent care of my Volkswagen after I hit a deer. They had to keep it…read morefor a couple of months but the wait was worth it. Great work! I would recommend them to anyone who has an insurance claim.

Warren Auto Body was referred to me and I am very glad. I was given a day and…read more time to bring my vehicle in. i was told when my car would be ready and it was completed two days early. Awesome!! My car is high end and it was delivered to me as if my car was brand new. I highly recommend this excellent company. It am bringing in another car for some cosmetic work and i know it will look brand new when they complete their work Ten + stars

I recently had my car repaired at this body shop, and I couldn't be more satisfied with the…read moreexperience. From the moment I called them, the staff was friendly and professional. The quality of the work was outstanding, my car looks as good as new, and you would never be able to tell it had any damage. They paid close attention to detail, and everything was completed even earlier than promised. I highly recommend this body shop to anyone looking for reliable, high-quality auto repairs.

Shoutout to Dave, Tracy, and Meredith - my family and I have brought many vehicles over the years…read moreto them and when my "beater" car had an unfortunate run in with a snowblower, I didn't hesitate to call them. Even though it's not a brand new car, they still take care of everyone and do a phenomenal job and this latest incident was no exception. Their entire team works wonders and I couldn't be happier. Thank you again and anyone that needs their services, I'm positive would be more than happy with the results they provide.

Platinum did a great job on my 2020 Honda civic. It had only 4,000 miles on it when a tree fell on…read morethe back of the car. I was bummed, but they made my car look like new again. Great work!

Great body repair on my toyota, that was rear ended. The entire bumper was destroyed. Marco is a…read morepro at body restoration! Economical, efficient, very professional, like a business owner should be. You don't get service like this anymore, nowadays. I'll return, most definitely!