In December 2022 my son was driving through Washington when his truck had transmission problems. This towing company was authorized through our insurance which is USAA as we are military, to go and pick up our truck and deliver it to Coeur d'Alene Idaho.
Upon being delivered in Coeur d'Alene, my brother-in-law took pictures of it being unhooked, and noticed that the way that the driver had Picked it up had caused damage to the front bumper. We showed these to the driver, Wilbur, who lied about doing anything wrong, sent very threatening texts to my son, and has now done the same to me.
This is a very expensive very unique truck, and we are pursuing a claim through our insurance. I would not trust this company with a 20 year old Honda Civic let alone a newer more expensive car. Users beware. read more