Great service. I was stranded in the Omak area and I called for a tow, the owner showed up in a…read moretimely manner and got me there.

From the owner: We are Okanogan County's most reliable and affordable towing service. Call us day or night for a…read moretow done right!

I rolled my suburban in early Jan. Matchett Towing was called out to do the tow job, these guys are…read moreunmatchable in service and kindness, going above and beyond their job to help me get my vehicle out. Thank you once again! You will always be my choice for any towing jobs.

In December 2022 my son was driving through Washington when his truck had transmission problems…read more This towing company was authorized through our insurance which is USAA as we are military, to go and pick up our truck and deliver it to Coeur d'Alene Idaho. Upon being delivered in Coeur d'Alene, my brother-in-law took pictures of it being unhooked, and noticed that the way that the driver had Picked it up had caused damage to the front bumper. We showed these to the driver, Wilbur, who lied about doing anything wrong, sent very threatening texts to my son, and has now done the same to me. This is a very expensive very unique truck, and we are pursuing a claim through our insurance. I would not trust this company with a 20 year old Honda Civic let alone a newer more expensive car. Users beware.

Great service, made my car better that new. You can hardly tell anything happened after my accident.read more

Sheamus did an amazing job on our 2018 Toyota Highlander when we hit a deer. He fought for us and…read morenot the insurance company when it came to replacing the damaged parts with new parts and not aftermarket items. Kept us in the loop the entire time. Couple years ago our Pathfinder hit a deer and we took it to Spokane to get it fixed and the car was never the same and actually broke down a couple days later. Wilbur auto body has earned a lifelong customer.

I literally made a Yelp account just to say how great these guys are!!…read more Late Saturday night, on our way home from a long day of work and travel, my wife and I hit a sudden stretch of ice that sent our ford expedition spinning off the road into the deep snow on a slanted hill. We were decently far out of town and had seen only 1 other car come by in the 30 minutes we spent trying to dig out, who also nearly got stuck. We called Tow Pros and they sent a truck out to save us immediately. The conditions were so icy, that they called a second truck out to help winch us out. Never once did either of the Tow Pros guys make us feel silly or embarrassed for needing help - in fact, they just seemed thrilled to be doing their job and helping us, even at midnight in the 18 degree weather. And they did it quickly! They gave us tons of tips and encouragement while saving our butts and for an incredibly fair price. 10 out of 5 stars

We had a terrible wreck into the water and snow and ice and dark, horrible. Out of the storm comes…read morea big happy guy ready and willing to help us and get the car out of the lake and keep us calm and assured. Considering how bad the weather was they got to us in a hurry and I cannot thank these guys enough and brag enough about the excellent customer service we got. Thanks tow pros...you are professionals

Do not under any circumstances call this company to tow your car. Unprofessional, rude, wanting to…read morescam our insurance company, creepy around my daughters.do not recommend. any other company but this one...

Good communication, and was able to get out to my location very quickly. Lathan was very…read moreprofessional and got my semi pulled out of the snow in almost no time at all. I highly recommend this company if you find yourself needing a tow.

It's our tradition to find a local ice cream shop after Ohana camping concluded. We left…read moreConconully State Park in 104 degree weather and headed to Dairy Queen in Omak. Our families convoyed and decided to enjoy our frozen treat under the shady tree in the strip mall parking lot. CLICK! BEEP BEEP! Trunk door auto locks with keys still inside!!! We call our insurance company to send out a tow technician to unlock our van. Fast forward 2 1/2 hours...yes took them that long to release authorization and ok for RANDY's Towing to arrive. 20 minutes later the alarm goes off and cheers from the Ohana congratulate TYLER (Randy's tow technician/lock guru) on completing the job. As we await the bill Tyler proceeds to explain the company's motto and how the insurance company took that long to release authorization. Moreover Tyler states that they don't treat their customers like that so service was FREE!!! Great customer service, professionalism, & stellar work ethic, RANDY'S Towing and TYLER deserves 5 out of 5 stars! So if you ever need car repair, roadside assistance, or car parts - visit RANDY's Towing and/or ask for TYLER. You're in great hands with these folks.

A BIG shout out to Tyler who was able to unlock my car for me! I accidentally locked my keys in my…read moretrunk yesterday and initially called Roadside Assistance through my insurance. I waited for over 2 hours to get a response and get someone dispatched to help me out in the 100 degree weather. For some reason there was a hurdle for my insurance company to make a payment which prevented Tyler to make it out to me. After almost 2.5 hours of being locked out of my car, I finally reached out to him directly and he was able to come out and help me within 5 minutes. And out of the kindness of his heart, he waived the fee. My family and friends who waited with me, were able to make the 4.5 hour drive back to Seattle. A HUGE thank you to you Tyler!

Wow these guys really saved the day. I came to stay at a friend's house in Orondo and got stuck in…read morethe snow. I know, silly Western Washingtonian! Anyway even though it was after 6 PM and they were closed for the evening, when I called they picked up. I don't remember the gentleman's name but he was so cheerful and customer service oriented, it really lifted my spirits. After I explained my situation he recommended a better solution than towing. He quickly confirmed with another individual who had a snow plow truck. I didn't want to deal with it that evening and it was dark by then, so he showed up as promised the next morning to scrape the roadway and then pull my car out of the pile of snow. The price was reasonable and since the whole hour wasn't up yet he continued to plow. Talk about going above and beyond the call of duty. Thanks Trevor! This was one of those times when it was not just about the work being performed but literally rescuing a customer. I really am so grateful.

From the owner: Our business specializes in providing top quality service to all of our customers at a very…read morecompetitive rate. We are here to help you get the most for your money out of every tow, lockout, tire change, and jumpstart.

We were up in the mountains when our fuel pump failed, a 6-hour drive from our mechanic and home, a…read more4-hour drive to the nearest car rental - with no easily apparent solutioons to our problem. After many calls, we were fortunate to find Ty the Tow Guy, with Classic Towing, ID# 796, who came to our rescue. With his extensive knowledge of the business and the area, Ty had information about where we could rent a car, helped us with the AAA process of getting our car towed, and constantly kept in contact with us until we had a plan for resolving our dilemma, then took care of everything in an efficient, thoughtful, and professional manner. We highly recommend him should anyone ever find they need help in the eastern (and western) side of Washington state. Thanks so much, to AAA, for having Ty the Tow Guy and Classic Towing on their docket; AAA is fortunate to have access to him and them. Sincerely, Leslie and Peter M.

Ty was great! Arrived when he said he would and recommended a better Auto shop (E & M Automotive…read moreRepair) then what we found for our type of vehicle. Literally went the extra mile to get us there too. Made a breakdown on vacation as easy as could be expected.

I'm proud to say I've been to all 3 Jack's service stations in the Grand Coulee area...I have…read moretraveled through Jack's sprawling empire of gas, snacks and cold drinks. At this particular Jack's, I stopped in for water and was very impressed: they have those huge square 1.5 Gallon jugs of good water for $1.79. What a deal! They squeegee thing next to my pump had plenty of window cleaner...that's a sign of a well-run gas station. I'm a fan!

Its now called Jack's…read more.. I stop here a lot, the people are friendly and they have a decent mini mart. Their gas is decently priced... for the area. I miss their jojo's and goop, but I guess things change.

Eric works on my '99 Chevy Suburban and does a fantastic job. His prices are really reasonable…read more He's a great guy and a great mechanic. Won't go anywhere else!

Owner was very rude. Did not complete job-or even get it started even though my truck was there…read morefrom before Thanksgiving until March of the next year! Most unprofessional mechanic I have ever experienced. Save your $$ for another auto shop. I will rate Eric of Leavenworth Auto 1 star because I can't rate zero stars-which is what he earned and deserves.