The service here is incredible. We had an original wedding and engagement ring. We wanted to…read moreupgrade and with 48 hours they took the ring, used the redesign idea they came up with and had the ring ready to pick up. Simply amazing and at a reasonable cost for the work and the stones. Wow!!

I just needed a new watch band. Although I wasn't a "big" customer I was treated with care and…read moreprofessionalism. I will return when I need to make a larger purchase.

Walters I have a real friend in the jewelry business. His…read morename is Chris, and he works at Walter's Jewelers. I met him when I took in some old jewelry after a parent's death. "Is this real gold? Are these real pearls?" I also brought in some of my jewelry. Chris was super helpful. He helped identify costume jewelry vs real gold, synthetic stones, etc. I was able to decide what I wanted to keep based on sentimental and monetary value. Chris used his expertise to: clean jewelry, restring an old set of pearls, repair a small chain, replace a broken clasp, put batteries in my watches, etc. I was so impressed with Chris, I asked if he could redesign my wedding band, which had inset diamonds, très masculine. Chris sent me digital mockups of designs, so I could see exactly what my ring would be. The result is a stunner. I couldn't be more pleased with the outcome. We also worked with Chris on a ring for a family member's special day. It took several visits to find just the right stone and setting, and now the ring will be a one of a kind that will last generations. Chris, his brother Jeff, Connie, and Tom--all of whom helped me during a visit or worked on my jewelry--have all worked at Walters for decades. The family business has been around for 94-95 years. They know their stuff. I like knowing that I'm patronizing a business that's investing in quality products and people rather than quantity advertising. Oh, and they have parking in the back of their shop, off Monroe Street. Nice.

I will recommend Walters Jewelry to everyone I know looking for quality jewelry and superb service!read more

They have Excellent Price, quality, honesty, customer service. Their gold signet ring has twice the…read moregold of the one I bought from Macy, and half the price I spent.

Great selection and great prices. I came in w a knotted fine gold necklace. I tried to fix it for…read moreabout an hour and eventually broke down and brought it in for service. I was helped right away even with 6-7 patron being helped. The nice lady (forgot her name unfortunately) spent about 5min and fixed it. I asked her how much I owed her for the service and she said no charge, we do charge for stuff like that. Needless to say they got a loyal customer for unusually great service and overall attitude.

I definitely recommend Roemer Original Jewelers. When my Mom passed away in 2022, my sister and I…read moreknew we wanted to do something special with her jewelry. We worked with Melinda who designed 11 special pieces of jewelry for Mom's daughters, daughter-in-law, Granddaughters and Great Granddaughters! Every piece was absolutely remarkable. I came all the way from Texas and so impressed with their beautiful work!

We love Roemer Originals! They were able to custom create a few rings and a necklace for me + they…read moreare the nicest family owned store you'll ever step foot in!

Genovese Jewelers did such great work us on a ring a little over a year ago. We went back a few…read moreweeks ago to have them do something with another ring! My aunt left me a ring. It had a really pretty stone, but it didn't fit me and wasn't my style. We worked with Rich and after discussing what I did and didn't like, we came up with a plan. We went the following week to pick it up and I didn't love it. It was well made, and what we had discussed, but it just wasn't right. So we talked about it and came up with a few new ideas. We finally landed on a new plan! It was ready in a little less than a week. And it's perfect! We've now worked with a few different people there. They're knowledgeable, creative, friendly, patient, and want you to be happy with the jewelry you purchase or have made. Their service is top tier! I highly recommend checking them out!

Nicole & Kennedy were absolutely amazing. They went the extra mile to make sure I got the ring I…read morelove! Their quality of diamonds are unmatched. Their communication was perfection, as I was very particular as to what I was wanting. I can't recommend these two, and this incredible store, enough. I love them!!!

Took in a wedding ring that needed resizing, haven't been able to wear it in years. The new size…read morefits perfectly, but the cleaning was crazy, this ring looks brand new yet it is 38 years old. I have never had a ring cleaned to this detail anywhere else. Took a number of rings back today to be cleaned, another ring to be resized, and a silver military service bracelet from 1953 that is absolutely black. This jewelry store is incredible, great service, great team to meet your needs, and absolutely beautiful jewelry if you're looking for something new. I am so excited to find such outstanding service!

Their customer service is poor. I went in to talk to an associate about a previous purchase and she…read morewas dismissive about my concerns but did try to sell me another item. Good job..not. Wel will not buy anything from them again.

Jeff the owner is amazing. He does all my jewelry repairs for a great price and quick service…read more Even guiding me to keep an eye on the prongs on an heirloom piece I wear everyday. Very honest and makes you feel comfortable in a setting that could be the opposite. I trust him with pieces that are very special to me.

The man working was super nice and up front about my jewelry, I had taken some earrings and my…read moreengagement ring to another jewelry store for cleaning and they didn't even scrub anything. He got my pieces looking brand new and was super quick.

They sell NAG CHAMPA! This store is iconic on the main street of St. Charles. Crystals, tarot card,…read moreliterature, pendulums, some broom skirts and more. We even received a free stick of incense. There were parking lots close by and street parking off the cobblestone. The store was well laid out and colorful. Enjoyed looking and Interacting with the staff. I thought $3.00/box of the incense was extremely reasonable. Good value!

Very limited stock and it felt like we weren't paid attention to until we looked like we were…read moremaking a purchase, then the sales persons warmed up. The incenses we got were fine but honestly overpriced. A good swap would be going to Maplewood's Mystic Valley, they have a larger collection and are always warm and welcoming.

First off - I rarely write Yelp reviews. That being said -…read more I would strongly recommend shopping at the Diamond Shop if you are in the market for an engagement ring. After stopping at numerous jewelers in the St. Louis area I had given up on the idea of receiving any transparency on the diamond industry, transparency on diamond pricing, and top notch service. Yes, I get the 4 C's. I can understand the 4 C's from researching online. Who doesn't know the 4 C's. I wanted more than that. Todd and the Diamond Shop delivered. After walking in I was quickly greeted and offered a beer! Todd and his colleagues understands that a purchase happens when you offer great services but most importantly listen well. After a few visits with Todd and other employees (plus the owner) helping we were able to find EXACTLY what I wanted. In no way did I feel that I had compromise on the choice. My fiance absolutely loves the diamond ring and we are both very satisfied! Kudos to the Diamond Shop!

I could not be more pleased with my experience at The Diamond Shop. I checked out multiple jewelry…read morestores in town looking at wedding bands and inquiring about options as I knew my engagement ring would likely require custom work to have a band fit flush with it. The customer service, knowledge of the staff, selection of pieces, and ability to do custom work is truly elite compared to my experiences in other stores. Jennifer was my sales representative and Nikki was my jeweler who did the custom work. They were both kind, patient, and attentive while responding to my many questions. It's truly a small thing but they also have great memories and will mention things that I said in passing at prior visits. The store has selections of estate pieces as well as many new items. I just really could not have had a better experiences and am so grateful to have found the store. I fully plan to continue my magpie ways and be a lifelong customer here.

Yesterday, 1/23, my husband and I stopped by Randy's and were met by Jennifer Ramsey. She whole…read moreheartedly talked to us for a long time. Did everything, honestly, that we had asked her. She is the best associate we have ever met. We think she needs recognition for what she does!! We will only ask for Jennifer when we return!!

Had my jewelry appraisal done there. Took a bit as they were busy. Not cheap but it went well…read more Going back to do some bartering with them for an item. Will write back more to let you know how that goes later.