First off - I rarely write Yelp reviews. That being said - I would strongly recommend shopping at the Diamond Shop if you are in the market for an engagement ring. After stopping at numerous jewelers in the St. Louis area I had given up on the idea of receiving any transparency on the diamond industry, transparency on diamond pricing, and top notch service. Yes, I get the 4 C's. I can understand the 4 C's from researching online. Who doesn't know the 4 C's. I wanted more than that. Todd and the Diamond Shop delivered. After walking in I was quickly greeted and offered a beer! Todd and his colleagues understands that a purchase happens when you offer great services but most importantly listen well. After a few visits with Todd and other employees (plus the owner) helping we were able to find EXACTLY what I wanted. In no way did I feel that I had compromise on the choice. My fiance absolutely loves the diamond ring and we are both very satisfied! Kudos to the Diamond Shop! read more

I could not be more pleased with my experience at The Diamond Shop. I checked out multiple jewelry stores in town looking at wedding bands and inquiring about options as I knew my engagement ring would likely require custom work to have a band fit flush with it. The customer service, knowledge of the staff, selection of pieces, and ability to do custom work is truly elite compared to my experiences in other stores. Jennifer was my sales representative and Nikki was my jeweler who did the custom work. They were both kind, patient, and attentive while responding to my many questions. It's truly a small thing but they also have great memories and will mention things that I said in passing at prior visits. The store has selections of estate pieces as well as many new items. I just really could not have had a better experiences and am so grateful to have found the store. I fully plan to continue my magpie ways and be a lifelong customer here. read more

I've been knowing Mona and Tom for a little bit over 30 years. They are very attentive to your needs , They are kind, overall good people . The staff is also friendly . I may have some old scraps and they help me make other pieces with my old scrap gold and diamonds I also have another Favorite Lady that works there her name is Nicki. She also works with Mona and Tom and they're very good friends. She is an amazing jeweler . We have also adopted one another lol but the estate pieces are beautiful. I have some one of a kind pieces that I picked from the estate case. Tom made some one of a kind custom diamond earrings. I just love the unique pieces that they have ..a ladies night they have. I just love this place. I'll never go anywhere else. read more

Very nice family owned business would highly recommend them for all your jewelry needs

The owner is awesome! We went in on a Saturday and picked out our wedding bands for an affordable price. They took the time to go over several options and didn't pressure us at all. Will be back! read more

You will never have a better experience on a lifetime event purchase than the owners of the Diamond Shop will give you. I met Mona and Thom when I moved to StL almost 6 years ago. They helped me reset my mom's wedding ring into gorgeous diamond earrings which Thom designed. Then, after several self-reward pieces I purchased, they made me a fabulous engagement ring and 2 eternity bands. It was a real back and forth process but they never displayed anything but patience and compassion for me. FYI, I originally went to 2 high end jewelry stores in West County. Twice the price for the same quality diamonds! Save your gas money and time. Enjoy a mutually rewarding experience with these wonderful people who are so enthusiastic about making your life special forever. Also, I have never written a google review but this experience was worth it! read more

I have bought every piece of jewelry here since 1995 the most amazing staff and owners you will ever meet it's the one place you'll never be ripped off read more

If the Diamond Shop was a publicly traded company I would buy in. I love this place. We have bought my engagement stone, a custom made wedding band for myself, my husband's wedding band and a diamond necklace at this store. A few weeks ago I had my engagement ring decreased by two sizes and now it fits perfectly. We also had both of our wedding bands engraved, all of which was very reasonably priced. The engraving and resizing took less than a week. All of the employees are amazing, helpful and don't pressure you to buy. read more

The Diamond Shop - Photo by Ashley Fisher Photography - Jewelry Near Me - Clayton, Missouri

Thank you Todd for being in the right place at the right time. The entire experience was fantastic, and my custom made engagement ring turned out beautiful. Couldn't have asked for anything more. We will definitely return for our wedding bands. read more

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The absolute classiest jeweler in Saint Louis. To say Mona and Thom have just "taken care" of me would be an insult. They've treated me like family. In fact, they've treated my entire family like family for years. I brought my sister a very large star sapphire back from Southwest Asia and Thom created a custom ring for her and the stone and to this day it's probably one of the most beautiful rings I've ever seen. I brought back another very cool shaped topaz and BOOM, Thom did it again and made an absolutely unique and gorgeous necklace out of it for my fiance that she gets compliments on every time she wears it. I bought a custom setting and diamond engagement ring for my fiance from Mona, and they've gone out of their way to make her the happiest bride to be from day 1. I can tell you that in all honestly I will buy her and my jewelry from The Diamond Shop for life, you absolutely cannot beat the quality, the customization, the expertise, and most of all, the customer service you will here. In my opinion, if you shop anywhere else you are doing yourself a disservice. read more

My boyfriend, fiance, now husband has bought me many a thing from Mona and Thom here. Not only do they have many beautiful and unique pieces....you tell them what you have in mind and they will make it for you! They have made me two pearl necklaces (it was awesome to pick out what strands I wanted, how long, what clasp, etc.), pearl earrings, and my wedding band. I have gotten so many compliments from the jewelry I have gotten here. Their prices are not over the top like some places. Do go here to find something special for that certain someone - or yourself! And the wine they offer while you shop isn't bad either. Hubby always goes for the tootsie rolls in the jar. read more

I had two rings resized here, and the finished product was perfect. Both rings went down about 1 size and they kept the engraving detail on the wider band so that you can't even see where it was altered. It took about one week to be ready but I didn't mind the wait. They responded to my questions quickly when I requested the quote initially, and it was by far the most reasonably priced service in town. read more

Absolutely wonderful service. Quick, so friendly, and affordable. I had my rings resized and they were so sweet to me and got it done in just a few days. Highly recommend for jewelry repair or resizing. read more

These guys are the best in the business. They are not only super service oriented, and welcoming......... but they have excellent jewelers on their staff. I had to get a Tacori ring, re-done (engraving & beading had worn off the platinum after yrs of wear) and the work was beautifully crafted. Looked better than I remember it as new. The owners & staff are top notch. Highly recommended...........as we speak.........they have some killer black diamond, custom-made stacker rings.......to.....die.........for......... read more

I bought an engagement ring at the Diamond Shop a month ago. I went to 3 businesses in the area and chose The Diamond Shop and couldn't be happier with my choice. One draw for me was that they have many rings designed by the owner/head jeweler (rather than just importing mass produced stuff as most placed do). This means that they were particularly able to handle special requests (of which I had a few). I had a ring custom made and the diamond custom set, and it all came out to maybe 60% of what I would have paid for an equivalent ring made by one of the name brand designers. They (Jacki) also had awesome customer service. I was a PITA customer who had a ring custom made, asked them to order a special bezel (setting) and find/buy special side stones, and then asked them to have then asked them to have the ring ready or short notice when my plans changed. They did all of these things with a smile and STILL gave me a discount deal that they definitely didn't have to give. This business went far beyond my expectations and I plan to go them on future jewelry purchases. read more

The Diamond Shop in Clayton is the best place to go when you decide to purchase anything that is in the jewelry field. The Diamond Shop is a staple in the jewelry industry here in the St. Louis area. They have been open and family owned for nearly a hundred years. My family has purchased different items from the Diamond Shop and everyone has always been more than happy with their sparkly adornments. One of the things that the people in my family that have received jewelry from there have enjoyed are the free cleanings. read more

I have purchased several rings, a black pearl necklace and had them turn a so-so bracelet into perfect earrings over the last few years and I have to say I've yet to be disappointed. I love the unique pieces you can find and the service is great. It's nice to have items that don't look like everyone else's! It also should be said that I live in Chicago and prefer to time my jewelry purchases/needs with visits to my in-laws there in St Louis...that's how great they are. I have an heirloom ring that needs some work and you better bet they're the only ones I'd trust this piece of my heart with - I'm planning my visit over Thanksgiving already! read more

The Diamond Shop is the best place in St. Louis for purchasing jewelry. I have been a customer of The Diamond Shop for over 20 years and have purchased everything from engagement rings and wedding bands to necklaces, cocktail rings, earrings, watches, and bracelets. Thom and Mona run a very honest and reputable establishment. I trust them wholeheartedly. Stop by and see their gorgeous assortment of one of a kind jewelry and if you don't see what you want, Thom will create it for you! Lynn read more

The Diamond Shop staff are extremely helpful & professional. Nikki, in particular, has the patience of a saint & excellent suggestions. #UnconditionalRecommendation. read more

I ordered a monogram necklace while I was in the area visiting, after my sister recommended them (she got a BEAUTIFUL custom made engagement ring and wedding band from them). They called me Wednesday afternoon when it came in to check to make sure I still wanted it shipped home; They sent it out the next day, that following Thursday, and it arrived to me on that Friday at my home in Virginia! It was well packed and had no flaws or damages. Will definitely purchase from them again! Necklace is beautiful and extremely well made. The staff was friendly, professional, and courteous. Couldn't have asked for a better necklace or experience. read more

The Diamond Shop - Gold monogram necklace from The Diamond Shop. Very satisfied! - Jewelry Near Me - Clayton, Missouri

What a disappointment!!! My husband bought my engagement ring over $25,000, had our wedding bands and anniversary band custom made along with gifts for the whole wedding party bought at The Diamond Shop. I have sent friends and family to the Diamond Shop. I recently made another purchase. I paid for it in full. I receive a letter in the mail 2 months later telling me the sales person made a mistake ringing up the balance and I still owed $45.00. REALLY!!!! Your mistake and now I still have to pay the $45!!! After all the $$ that I spent over the years, they couldn't keep a customer happy and eat the $45!!! Unbelievable! I guess loyalty means nothing anymore. I am finding a new jeweler and do not recommend going to The Diamond Shop. Very bad experience and very disappointing!! read more

I went to this store to shop for an engagement ring for my girlfriend. After going to a few stores in a mall, this was the first independent store I visited. I have to say I had an excellent experience here. Mark was a pleasure to work with. He took the time to explain to me the different ratings for diamonds. He showed me different stones and was very respectful of my budget. He even ordered in additional diamonds for me to look at when he did not have exactly what I was looking for, and he did this without being asked! When I came back with my girlfriend, he was happy to show us the rings they had, even showing us multiple times when we came back again. I never felt any pressure, and I couldnt have been happier working with them. I eventually bought a stone from them at a competitive price, and had it mounted on a ring from another store. Despite my buying the ring elsewhere, they were willing to do the mounting at their store, though I ended up having the other store do the mounting. It was a pleasure dealing with them, and I would definitely do business with them again. read more

The Diamond Shop was introduced to my husband and I by my in-laws who have been loyal customers of the Diamond Shop for many years. The whole staff, but especially Thom and Mona, have been so wonderful to us in so many ways that I can say we will also be loyal customers for many years to come! They have helped my husband create many beautiful pieces for me over the years but especially my engagement ring, our wedding rings, and Diamond earrings made from my mother-in-laws ring that were a gift to me on my wedding day. Thank you so much to the Diamond Shop! We look forward to seeing you more when we move back to STL. read more

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Got my pearls re-strung here. They only charged $2/inch which is great compared to some who charge $10! When my pearls weren't back in time I called worried, the woman tracked down my necklace and met the woman who had them (they send them out for repair) and I ended up getting them just in time. Everyone was so helpful, I'd definitely go back! read more

The owners of The Diamond Shop, Thom and Mona, are the only people that we would buy our jewelry from in St. Louis. They are wonderful educators as well as very fairly priced. They work in every price range and are especially fabulous in designing jewelry to meet your dreams and expectations. We have been customers of The Diamond Shop for years. They recently redesigned my 30-year-old engagement ring and we just sent our son and girlfriend into Thom to discuss a new engagement ring! read more

We purchased my wife's wedding set here. Nothing fancy or crazy, but it was available in the catalog. They blew every other price out of the water! The staff has always been extremely helpful when it comes to helping with suggestions and with service after the sale. They are well worth the drive from across the river! read more

I love everything about this place! The customer service, the jewelry and the overall feel of this place. I had such a wonderful experience and highly recommend this jewelry shop. My fiancé and I got our wedding bands here and wouldn't have wanted to go anywhere else! read more

Got an engagement ring custom made by Todd based on a picture I brought in. It turned out almost identical (a little better), and my now fiancé loved it. Everyone was extremely helpful and friendly. Couldn't have asked for a better experience. Thanks! read more

The Diamond Shop is the best jewelry store in St. Louis. I highly recommend for both jewelry repair and purchase. Customer service is excellent. I worked specifically with Todd, who is wonderful, but everyone in the store is knowledgeable and friendly. Cannot wait to go back! read more

The Diamond Shop is wonderful! I came here to get my engagement ring resized. It was my fiance's grandmother's ring and I have tiny fingers so it was almost 4 sizes too big originally, but I was amazed that The Diamond Shop was able to resize it with quick turn around time (2 business days) and no evidence of any of this work on the band! It must be because they use laser technology instead of traditional soldering (one of the reasons I picked them initially bc I read about this on their website!). They even cleaned and polished the diamonds so the ring looks like it's brand new instead of at least 60 years old. I definitely recommend this jeweler! :) read more

The Diamond Shop in Clayton has treated me very well. From the free parking in the back (which in Clayton is a big deal) to the service you'll receive inside, this place is fantastic. I shopped around the St. Louis area for about 5 months. For the engagement ring, I wanted a local jeweler where it could be serviced and I wouldn't worry about the service I would receive. The Diamond Shop does their work in the shop. They don't ship the ring off to be rhodium plated or customized. This was a big deal for my fiancee as she doesn't want to be without her ring for more than a day or two. My fiancee is always questioned on where her ring came from. The Diamond Shop should, and probably does take pride in that. They are full of creative ideas as well. We went in "dead set" on one thing and after talking to Thom, Mark, and Todd, we'd walk out with something different, that we thought was better. This wasn't an upsell technique as most of our decisions were pretty much the same price. They run a low pressure show. The employees are not pushy and are extremely patient. They also have a "lay-a-way" plan. Put a little money down, they hold the merchandise, pay every month, and it's yours! No interest, no pressure. I think you're supposed to pay it off within 6 months; however I was right at 6 months with layaway and they never coughed, sneezed, or farted about it. The service with the prices you will receive are the best in St. Louis. read more

After visiting a few other jewelry stores, I decided to give The Diamond Shop a try. I was looking for a Tacori ring and they are one of the few Tacori retailers in St. Louis so I had to visit. I was shopping for an engagement ring with no assistance from the fiance or anyone else so needless to say I needed some help and support.. As soon as I walked in, the owners Thom and Mona, and Jacki (who ended up helping me out) and the rest of the staff made me feel right at home. The service, the atmosphere, the knowledge, the honestly, it was all well beyond expectations and it made my engagement ring shopping experience as perfect as the ring I ended up purchasing. Jacki walked me through some options and gave me great suggestions and insight, and at no point even hinted at pressuring me to make any decisions. I can't say enough about how happy I am and how happy my fiance is with how everything turned out. I loved the people, loved the service and I'm still amazed and the how gorgeous the ring is. Jacki and the Diamond Shop went above and beyond and they have definitely earned a loyal customer. read more

I went to the Diamond Shop with virtually no knowledge of diamonds and the staff could not have nicer and any more helpful than they were. It made what could have been a stressful process as easy as can be. I highly recommend them and will buy no diamonds from anyone else. read more

My husband bought my engagement ring from The Diamond Shop in October 2013. The customer service, when I went in to "browse", was amazing. I love my ring - it is unique and exactly what I envisioned. Unfortunately, my ring didn't like the active lifestyle I live, and took some beatings. About a year after owning it, I took it in the get fixed, cleaned, and tightened. Again, when I picked it back up, it looked amazing. In October 2015, the ring took a hard hit (I got it stuck in a lawn chair I was unfolding). I took it back to The Diamond Shop, and was greeted by Thom himself (the owner of the shop). With tears in my eyes, I explained my worry about my ring; was it too delicate for my lifestyle? If I keep getting it fixed, will it one day break? Will I lose the big diamond? Thom settled my frustration and offered to rebuild it! Although this all happened during the busy Christmas season, Thom worked very hard to get my ring back on my finger... But more durable than ever! Today I picked up my "new and improved" ring. He added strength, while keeping the simple look I love! While I spent the last few weeks nervous, I am happier now than the day my husband proposed (well, that might be stretching it a little bit). Thank you Thom! I truly appreciate the small business morals and values you shared with me today! read more