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    Masters Transportation

    5.0 (1 review)

    Services - Masters Transportation

    Limos

    Party bus rentals

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    9 years ago

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    Platinium Limousines

    Platinium Limousines

    (3 reviews)

    If you look up customer service in the dictionary, Platinum limousine's picture is there. This…read morecompany went out of their way to make my granddaughters prom night extra special. Very responsive, very safe, very reasonable and very courteous. A big shout out to Dorian who drove them to and from the prom. Service like this doesn't come along very often.

    Such a disappointing experience, from quality to service and communication…read more We hired them to take us from our vacation home on Lake Norman to a concert in July (~30 min drive on a 90+ degree day). The A/C didn't work in the back so it was 90+ degrees. We were all drenched and uncomfortable. The worst part was we had a pregnant woman & child in the back. We complained multiple times and there was no change, the driver swearing the A/C worked on the way here. The experience was borderline inhumane how hot it was in the back seat. Our pregnant woman almost passed out so we had to get out of the vehicle early. The toddler was crying out of discomfort and sweating so much. Since we booked them for round trip, the driver assured us he'd either fix the car or come back in a different one for pickup. He was extremely professional and apologetic. Being very disappointed in the level of service, I wrote a review in between the drop off + pickup (rookie move, I know). The owner of the company called us threatening to not pick us up because of the review. We removed the review, out of fear he wouldn't show up, despite the review of the experience being accurate and truthful. The way home was a different vehicle and A/C worked fine. It was such a tumultuous experience I would never book again.

    Masters Transportation - limos - Updated May 2026

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