Did not buy anything was looking for information and they were very helpful to answer any questions…read moreI had. Very nice and if I was in the area would give them a try. Thank you for taking the time to talk to me. T Manuel, Fairhope Alabama

They didn't have the size that I wanted, but they did get back with me and tell me that so yes I…read morewould use them. Thank you.

I had some family heirlooms from the 1920's which I wanted to preserve. They did a fantastic job on…read moregiving me exactly what I'd hoped for! I'll be using them for all of my framing needs.

A trip to Amsterdam and a love of shopping resulted a my purchase of vintage tiles featuring blue…read moretulips. (There, I learned from an expert tulip grower there is no such thing as a real blue tulip.) Framing the vintage tiles required trips to several framing shops until I met the great staff at Bluegrass Frames. I value competency and they delivered, pointing out the frame shape, size and color that would optimize my tiles. Complete in two weeks and with a coupon-like discount, my experience with them was excellent!

Since I don't craft (well, aside from beer), I can only review this from the point of view of a…read morehusband who takes his sewing/knitting/quilting/embroidering wife to Joann when she's got a project in the works. This location recently moved from another location so it's still very fresh and new. The fabric bolts are now on a slanted display racks, allowing them to stock/you to see more fabric at once, with a goal of making as much product available and as easy to find as possible. Wifey is usually able to find what she needs (or a reasonable facsimile) at this store and it's not uncommon for us to spend several/many hours trying to find that fabric or crafty doo-dad that will make her craftery awesome. My lot in life in these cases is to provide some creative in put, help find the perfect fabric or accessory, and to push the cart. The staff here is 100% helpful. We've been here many times and it doesn't matter who you ask, they know where it is or what you need. Since she's on the Joann mailing list she's always got coupons on her phone for something or other. Quite often what she's looking for is on sale, so #BONUS. One interesting note at this location is the restroom situation. Most any retail outlet you go to has a Mens and a Ladies restroom. Not so much the case here, and it actually makes sense. They've got a dedicated Womens restroom and the other is Men or Woman. When you think about it, a significantly larger portion of their clientele is probably women. While at first I thought someone made a mistake with the signage, in retrospect it makes perfect sense. There is also a baby changing station in each. There are aisles in this store that I have never been down. Seriously. Picture framing? Buttons and Bobbins? Upholstery? Wood crafting? Yea, none of that's me. If you're a crafterer (I make up a lot of words), this place is 100% what you need.

Lady that cut my fabric didn't straighten it out and cut my fabric extremely crooked. She also…read morerolled her eyes at me on several occasions when ive asked for help and can be heard in the isles talking about customers. Most (not all) employees have a crawly attitude. This store also doesn't have much at all.

I got some of the best customer service I've had in recent memory at this store today. I needed a…read morefour-pack of foam boards, and experience had taught me that this item could be hard to find. So I made a quick call to the store to make sure it was in stock before making the drive. I was quickly transferred to the head of that department, who went and checked, then told me that yes, they were in stock, and quoted me the price. After arriving and finding my pack, I made a point to ask if the woman stocking shelves was the same woman I'd spoken to on the phone. She was, and I thanked her for her help, and we chatted for a bit. She told me she was glad I found everything ok and asked if I came to the store often. I told her that I generally make it to Michaels once a year when it's time to enter my state fair photos. She told me that she shops there even on her days off. At checkout, the pack rang up for higher than the quoted price. When I questioned this, the cashier not only made the point to check the price, but found a coupon, making it cost even less. Everyone I dealt with at this store went above and beyond, all for a once-a-year customer spending less than $10. I'd highly recommend this store for the customer service, non-crafty though I may be.

I bought 4 picture frames here. They fit the pictures I have. But I want to use command strips to…read morehang the pictures and didn't realize these frames would work for that until I got them home, put my pictures in them, and got ready to hang them. The Command strips would not fit the frame. I got my receipt and took them back to the Michael's in Clarksville, IN to return them. The clerk told me they had to be in their original packaging. I said...they were wrapped in cellophane. I discarded that after opening them. So she would not provide a refund or even an in store credit. And I had my receipt! I was so angry I just told her to keep them. I left the receipt and the frames there. I'll never shop at another Michael's. Ever.

Oh, Hobby Lobby, aka the Hob Lob, you're my guilty pleasure…read more I don't shop at Hobby Lobby as often as I once did due to Hobby Lobby's stance on issues and politics, but maybe once or twice a year I visit to buy holiday decorations or craft supplies. Today was one of those days. Hobby Lobby has a wide variety of items. This especially includes fabrics, frames, knick knacks, silk flowers and art supplies. And the employees have always been helpful when asked. Quick tip: Download the Hobby Lobby app to get 40% off one regularly priced item per purchase. Many items are already marked down 20-60% daily too. I do wish Hobby Lobby's website though was more up-to-date with the current COVID climate. As far as I can see, there is no pick-up at store or curbside pick-up option. You can only buy online to ship. At this point, businesses and especially companies as large as Hobby Lobby have had enough time to get their websites up to speed with this.

Zipped into Hobby Lobby with the notion of getting some eucalyptus plants. I found some but they…read moreweren't as strong of the smell I was looking for. Of course I found a plethora of other things I could DIY for putting some smell good scents n my house. Lots of sales going on right now there for holiday items and fabric by the yard is 30% off!

The people in framing are wonderful. We received help from Brittany H and Erica H. Both are…read morepatient and very knowledgeable.

I just wanted to mention that the store hours on this business are incorrect. I didn't think they…read morewere open on Sundays but Yelp says they are until 8:00.

Bought a few items from them at the Purrs in the City event. They are supporters of the Animal…read moreProtection Association, which makes them awesome!! Love the items I purchased.

From the owner: Custom picture framing. The finest quality and services at the best prices.read more

Ms Audrey is delightful! Great place to take a class or shop for some donated art supplies at great…read moreprices. Can't wait to visit again!

You know how you can just tell when someone has found their niche? You can tell by the way that…read morethey think through the fine details of their work and the care they take with offering it to others. They bring a passion with them to the expertise they offer you. That's what it's like to step into Ms Audrey's Emporium. The entrance is filled with art projects that invite you to explore within yourself- What do you wish to create? What crafting skill have you been meaning to pick up or grow? What part of you haven't you had a chance to express yet? And then Ms Audrey will ask you what you're interested in making, so she can help you bring it from idea to life! My artistic, seven-year-old daughter and I came to Louisville for spring break and enjoyed spending more than two days with Ms Audrey. We had stopped at the Speed Art Museum on our way into the city. Pro tip: The speed is free on Sundays. My daughter was inspired by some community artwork with mixed media on canvas. We showed a picture of the inspiration to Ms Audrey. She had the perfect materials and know-how to help us create our own masterpiece, inspired by the art we saw at the museum. My daughter did not want to do anything else in the city besides make art with Ms Audrey- we even skipped the children's museum. We learned different techniques for using the materials and I'll definitely be incorporating them as we continue to create at home. Ms Audrey helps you not only bring beauty into the world, but she makes learning a new craft accessible step by step. Her process helps you create while expanding your crafting skills along the way. She offers such a unique experience. As someone who continually strives to bring analog experiences to the younger generations, I fully approve and value the service she brings to the community. Her prices are absolutely affordable for the value and materials she has to offer. If you're considering starting a crafting hobby or working on a specific craft project, go see Ms Audrey.

Excellent Service, very friendly, with reasonable prices, and they helped decide the right frame…read moreand glass for my painting. Easily five stars. Also, a great selection of frames.

We have used Franklin Custom frames many times. They are always helpful with great ideas for…read morematting and framing and it Always turns out beautiful! Their prices are reasonable. I highly recommend.