Buyer beware. This…read morecompany doesn't just have poor customer service--they appear to retaliate against customers who leave honest negative reviews. We spent nearly $9,000 on a patio cover after explaining that durability was extremely important because we have large dogs. Nobody bothered to tell us the support posts were thin aluminum that dent incredibly easily. Nobody bothered to tell us the gutter opening was so small that it's nearly impossible to clean and is lined with sharp metal edges. When we first reported these issues years ago, we were essentially told, "Too bad." One owner even admitted the gutter design had been a known flaw for over 20 years. Twenty years. Yet they continue selling it without disclosing the issue to customers beforehand. Fast forward to this year. The gutter is still impossible to clean. Leaf blower? Doesn't work. Hose? Doesn't work. Pressure washer? Doesn't work. The only way to remove debris is by reaching into the tiny opening with your hands, which has resulted in my husband cutting himself multiple times on the sharp metal. Two months ago we called because the patio cover was still under warranty. We were told a work order would be submitted and someone would contact us. Nobody ever did. So today we called again. The first employee agreed that our gutter didn't sound right and told us it should have around 3 to 4 inches of clearance. He said he'd submit another work order. Less than ten minutes later, my husband got a call from management. Not to schedule the repair. Not to apologize. Not to honor the warranty. Instead, he was told they would NOT service our patio cover because I left an honest negative Google review years ago. Think about that for a second. Their response wasn't, "Let's make this right." It was, "You criticized us, so we're refusing to help you." That tells you everything you need to know about this company's integrity. They had multiple opportunities over the years to fix this issue, earn back our trust, and prove they stand behind their work. Instead, they chose pettiness over professionalism. A good company isn't defined by never making mistakes. It's defined by how it handles them. Kool Breeze has repeatedly shown that once they have your money, accountability goes out the window. Spend your money elsewhere. There are plenty of contractors who actually stand behind their work instead of punishing customers for telling the truth.

Brad is a outstanding person. had a few hiccups but they got it right. I would highly recommend…read morethem.

I had Cool Covers install a pergola in my patio that turned out amazing. I had them return for a…read moresecond install of an awning over a large window on the front of our home. The initial install had the incorrect measurements, but Cool Covers was prompt in fixing the mistake and reinstalled the awning which looks great. Thanks to Brian and the crew for a job well done.

We had a wonderful experience with Cool Covers! Their costs were reasonable and customer service…read moreis outstanding. We love our new awning!!

Great small family owned business. Highly recommend. Great communication, good price, good…read moreinstallers (carpet).

LOVE LOVE LOVE. The…read moreshort version: everyone involved was friendly, professional, enthusiastic and helpful. Everyone jumped through hoops to make a short-notice project 100% successful and stress-free. The cost was completely reasonable, especially given the abbreviated timeframe, and I wouldn't change a single thing about my experience with them. I would (and will) use them again, I will recommend them to everyone I know, and I hope everyone reading this will use them. So, my situation was this: I own a house in Kaysville that I rent out. It was vacant, and it was time to install carpet. Problem is, I live in Colorado and didn't have all the measurements, and would only be able to be in Kaysville for about 5 days. I called Johnson's on Friday, 10 June, and told them I would be in town 16-19 June. I let them know I had a video walkthrough of the house that might be able to give them a rough idea of the layout. I sent it to them. On Friday, and then again on Monday, they confirmed that they would absolutely be able to do this for me (I was more than a little worried only because another company had been saying for weeks they would be able to do it, and then on the 10th said they couldn't). On Tuesday I called to let them know I would actually be in town Wednesday the 15th, and they said I could come in and we could get started. Wednesday morning I went into the store for the first time, and the crew came out to measure. Long story short, by Wednesday night I had brand new, beautiful, professionally installed carpet throughout my entire house at a very, very reasonable price. The work crew was flexible and determined to get everything done that day and the office staff was incredibly friendly and helpful and flexible to find a carpet that would work and get it all completely resolved in a day. To review the timeline: Friday afternoon - first contact with Johnson via phone with huge request. Wednesday morning - first visit to office and initial house measurement. Wednesday night - Ta-da, everything is completely done to perfection, and Johnson's has a loyal customer for life.

Very friendly and did a thorough job. Was punctual and answered all our questions and special…read morerequests. Would definitely recommend them.

Doug did a great job cleaning our carpets and furniture. He was very flexible on what we could have…read moredone for a price that met our budget and did not charge us for an area where adhesive got in the carpet and even recommended a competitor to patch it. He was very friendly and informative and we highly n recommended Payneless Floor Care!

I used to do business with the box stores and Nationwide lumber chains such as Builders First…read moreChoice, thinking bigger is better as they have better pricing and availability. Not only was I wrong, but I was astonished of how much the pricing, selection and availability was so much better at Wheelwright Lumber! The molding prices such as my base and casing was dollars per foot cheaper! The quality of the lumber doing my basement was far better and less expensive. The doors were built better, less expensive and quicker than what the box stores told me. BFS isn't interested in the little guy, Wheelwright Lumber not only helped me out, but made a lifetime customer as they treated me with respect and the service was bar none! Wasn't sure they sold to the public, but they do and learned they are locally owned and a Utah business! Since I moved here from San Fran, I was lost and told box stores was the only way to go. Don't feed into the hype of these other sheep on here giving Wheelwright a bad name, they been in business for over 100 years for a reason I learned and yet they only have one store! That in itself says a lot!

I have used Wheelwright Lumber for years. Every time I interact with them they are helpful. Most of…read morethe staff knows me on a first name basis. Their material quality is better than most in the area. I highly recommend Wheelwrights for your building needs. On the rare occasion I've encountered a defective product they are quick to change it out for me. I also appreciate Wheelwrights commitment to the community. They are constantly sponsoring local events that support the community. This company doesn't forget about the little guy. They are here to help and a great place to do business with.

Lambert hardwood floors completed a repair to our kitchen floor, they were very professional and…read morethe crews showed great craftmanship in their work. My wife and I love the new floor and highly recommend Lambert Hardwood floors.

Superb customer service, from first call for a quote through the finished result. The finish on our…read moreoak hard wood floor becomes more gorgeous as the weeks pass. Seth Lambert did remarkably top-of-the-line craftsman work as he worked whatever magic to strip far too much wear and erase it entirely. What did I love best? Customer education. Answers to questions before I thought of them. Attention paid to every single concern, question, request, including breaking the work we needed done into two jobs, several weeks apart (who can manage at-home living with a newly finished hard wood floor in the hallway outside bedrooms?). The company's people not only sent a detailed estimate that included everything we asked for. Not only will I call Lambert Hardwood Flooring again, I gladly recommend them to discerning homeowners.

Rileys was great to work with. Communication and scheduling was fast and easy, and the floors look…read moreawesome.

My carpets used to cleaned by Riley's exclusively but we had a bad experience and we will not be…read moreusing them again. After the cleaners left I noticed several that were either not cleaned or still had spill spots. I called them and the offered to clean the spots again. I clean the spots myself and they came right up. I personally think they should have offered to redo the home.

Used this company for the first time and they were very reasonably priced and prompt with text…read moremessages to schedule appointments and keep me up to date on their arrival. The two men who came to my home were nice and worked very hard. My windows look great! I look forward to using them again.

Great work and easy to work with. Loved that they took photos of our gutters after they cleaned…read morethem so we could see they were thoroughly cleaned!