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MasterLab

5.0 (3 reviews)
Closed • 8:30 am - 11:30 AM, 1:00 pm - 5:00 PM

Services - MasterLab

Copymaking services

Printing

Photo printing

1 More Service

Scanning

MasterLab Photos

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Framing Establishment

Framing Establishment

(60 reviews)

$$

Took my pictures in to buy frames and they actually put them in the frames for me! AWESOME!!!read more

By the other reviews, it would seem the business offers very good service and products. Maybe I…read morecaught them on an off day. I brought in some priceless family heirlooms. A signed Olympic flag, Olympic photographs of my son winning gold in the Paris 2024 Olympics and a souvenir gold medal. They framed the souvenir medal as promised. I showed them some sample photographs and gave them a library of excellent photos from which they were to choose/print and frame while checking with me. They only framed the sample photographs and never looked at the library of better photos. One of the sample photographs was slightly larger than 4 x 6 but they crammed it into a 4 x 6 cut out, obstructing some of the critical details. The flag was to be framed and placed over a blue background, but have white material under the white flag so the blue background did not show through. They did not do that. They framed the flag to be extremely wrinkled. Just not a good job. The blue background shown through the flag, not good. It was a full size flag, plus the frame so it was turned out to be very LARGE. I rented a pickup truck to get the flag but it did not fit in the pick up truck bed. I drove it home in the rain, hanging out of the bed. They failed to tell me they had delivery service! When I got home and examined things, they had mounted the flag upside down. I called them. They offered me 20% off the photo frame. They picked up the flag and did a decent job and then delivered it back to me. Just not a great experience. Especially with something so important. The photos are still disappointing. I needed the same things framed for another home we own. I went to one of those discount hobby shops, and had the same framing done. They got everything right the first time at half of the price. Literally.

Michaels - All 4 corners are not flush

Michaels

(31 reviews)

$$

Rating only the framing department at this location. I bought this custom 30x30 frame as a xmas…read moregift for this puzzle we put together; when we got it back, it was positioned upside down and not straight on the mat. We returned to let them know, and the manager told us "straight is a matter of perspective" which made us scratch our heads, because, umm, have they have never seen a globe? The department manager also said "you didn't give me any instructions on how to place it on the mat". Welp, you didn't ask, and I've never had anything custom framed before, but way to try and gaslight your customer. Anyway, they said they would try to fix it, so we left it there for another week, and all they did was flip it 80 degrees & reposition the hanging wire. When we went to hang it on the wall, we noticed how terrible and not flush the corners are, I've attached photos to show how crappy the construction of the frame is. $430 bucks later, very dissatisfied with the quality and the customer service and have no hope they would correct this and do it right even if I took it back again. Also, apparently no one wanted to sign their name to the quality promise sticker on the back, so that seems worthless. Needless to say, way over priced and they did a horrible job on this frame. 11/10 do not recommend.

I love Michael's -- and all their discounts they offer. I needed some cake decorating tips, and…read morethey had exactly what I needed, plus some fun tips that had only been available at baking shops for the longest time. Imagine my delight! (They also have an excellent selection of more common cake decorating tips.) Halloween and fall related decorations are in full swing. I thought it was fun to stroll through and look at all the new spooky and cute stuff. With all the cool weather we've been having, and seeing all these neat decorations, it's really catapulted me into the Halloween spirit. :) The best part was saving money at checkout. I saved quite a bit of money -- 40% off one item with a digital coupon, then at the end the cashier had another coupon for Labor Day. :) Very happy with my shopping experience.

Artistic Wholesale Supply

Artistic Wholesale Supply

(6 reviews)

My wonderful collector Lisa from the Philadelphia area commissioned me to paint this huge piece…read more(40x40") depicting the place her family stayed in Paris. So many beautiful memories for their family happened right here. I enjoyed painting it so much! I finished the first painting in January 2023. I took it to Artistic Wholesale. I'd been bringing my business to them for about two years. When I expressed concern about mailing such a large piece and when I asked if they could crate it, the sales associate pointed out that the guy who did the packaging had just walked in and I could ask him. I don't recall his name. He told me something to the effect of: "we do this all the time! It will be fine." Options of archival glass, museum glass, and plexiglass were presented to me. When plexiglass was suggested, I asked how it would look, and was told that glass would look the best. This painting was created to hang above a fireplace in the collector's home. I told them where the painting would hang and asked how plexiglass would look. I was told it wouldn't look as good as glass. No one mentioned anything about risk. So, I chose glass. I again asked: will this painting be ok being shipped with the way you package it? Again I was told, "no problem! We do this all the time." Once the painting was framed, which looked fantastic, Artistic Wholesale packaged it up to what they said was "UPS standards" and shipped it out. On February 14, 2023 I received texts, videos, and photos from my collector telling me that the package was completely intact, but that the glass was shattered, the painting was cut up beyond repair, and the frame had little nicks and cuts in it rendering it unusable. I was shocked and devastated, as was my collector. She told me that the only thing protecting the painting was a layer of foam core in front and behind the painting all wrapped in plastic sheeting material with a thin layer of bubble wrap. There was NO styrofoam, packing peanuts filling the box to cushion it, or corner pieces protecting the painting. Over the last months I've tried to get Artistic Wholesale to help make this right. I wish I could get UPS to reimburse my losses, but they have told me I can't get any sort of reimbursement, because it's now past 60 days. The UPS website indicates that only the shipper (which was Artistic Wholesale) can file a claim and, to my knowledge, they never did. The first painting took me 40 hours to finish and the second one took 26 hours ....not counting all hours of communication with my collector to assure them I'll completely take care of them; buying new supplies; attempting to get the frame company to cover some of the costs for this loss, my time lost in getting more commissions (I haven't been able to take any more new commission paintings while working on this), more materials, and new shipping costs; I've also worked for hours with a lawyer to try to get the owner of Artistic Wholesale to help out. The owner responded taking zero responsibility for what happened. Here's how I'm handling this situation for my customer: I've repainted the piece and am getting ready to ship the painting to a new framer near the home of my collector. I was fortunate to find a Fort Knox-type-impenetrable tube (from the kind people at Sugar House Awning) in which to ship the new painting. I'll roll up the painting, cover it in bubble wrap, and seal it inside this tube, then ship it off with the maximum insurance. This situation makes me sad, frustrated, and very upset that after YEARS of having a great relationship with Artistic Wholesale that the owner doesn't seem to care. However, it demonstrates to me, as a small business owner and consumer, the paramount importance of excellent customer service and taking responsibility for damages and unhappy clients. I'd recommend using another framer for your framing needs. I cannot in good conscience recommend coming to Artistic Wholesale because they don't own up to their mistakes nor do they take care of their customers when mistakes are made.

Amazing to work with these professionals. I have used this company twice over the past few years to…read morehang delicate art pieces. Both times I have had the same professional and efficient experience with every person I have worked with throughout the process. They communicate clearly and show up on time. The work is done efficiently and quickly with no surprises. I haven't used their other services but if I ever have need I will go to them first.

Hobby Lobby

Hobby Lobby

(43 reviews)

$$

They have everything - at great prices! A great craft store! You can spent a long time looking at…read moreeverything!

Hobby Lobby at Quarry bend in Sandy, Utah is a happy place to be. Friendly smiles, happy and…read morehelpful workers and caring demeanor. I have recently began doing more reviews because I feel that good businesses and employees should be acknowledged more. Patient service, nice selection of fabric for many of our sewing projects, and even for our garments. Good selection of cotton, cotton gauze, linen blends, and good prices and value when we shop. Every other week they have very good discounts and it's throughout the year, check out their ad online or the app. We have lived in Utah about two years and we have not been received with much welcoming by many people. We are Christian non denominational and I wear a Headscarf as in 1 Corinthians 11 shows for New Testament believers. Well in Utah we have been confused with Muslim and also being Latina we have encountered much racism ( which is not right to be racist to any race or religion by the way) Not at Hobby Lobby everyone has been respectful and welcoming. The workers at Hobby Lobby have been kind and engaging. Unlike in some places or stores we visit we have Peace and Joy when we go shopping for our sewing projects. I wish I knew names but everyone from the ladies cutting fabric to the cashiers have been very sweet and nice. I happy to know that the Manager at this location has been making good decisions about who works there and how they treat their customers. I hope God blesses the workers and their families and that they keep encouraged to do the work of The Lord. The Holy Spirit has been doing great things at this location and I know God smiles as He sees employees who are working for His Glory and who treat others with kindness.

MasterLab - photographystores - Updated May 2026

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