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    Master Wood Recycler

    5.0 (2 reviews)
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    Outdoor Elegance Patio Design Center - Umbrellas by Tucci
 
 Outdoor Elegance Patio Design Center is a full service specialty outdoor living store

    Outdoor Elegance Patio Design Center

    (120 reviews)

    $$$$

    This location is right off the 210 Fwy and on the corner of…read moreDamion and Foothill Blvd in the city of La Verne. It's a big store with a good selection of quality outdoor furniture. Prices are above moderate to expensive. They have beautiful patio tables here, fountains, chairs, etc.. but shopping here is pricey. Getting a sales associate to help me with questions was a lengthy wait. Seemed like it was a skeleton crew the day I walked in. Calling store and asking questions would probably be a quicker method than walking in. I wasn't impressed with customer service but selection of patio furniture was nice.

    We had a very good experience here. They have an enormous selection, and it was really nice not to…read morefeel any kind of creepy pressure as you walked around. They strike a really nice balance between you feeling like they're there to help but not to pressure you. We ended up working with the manager, Rob Decker, and he was great, actually everybody we interacted with was great. I also loved that we were able to buy a set of patio furniture that was made locally. The prices were better than at other stores. The quality has been great, and it's really nice that you can select a custom fabric for the same price as just the regular beige (it takes longer to get a custom color, but worth it). We also got an umbrella and was surprised at how good the quality was. Delivery was on the outer end of what they thought it might take, but still within the schedule. The guys that delivered it were terrific and we are really thrilled with our purchase. We're planning to go back and get another couple of umbrellas.

    Barbeques Galore

    Barbeques Galore

    (11 reviews)

    $$

    Our experience began over the phone with Brian. My husband had a few questions before we decided to…read morego there, and Brian was patient with answering the questions. Even though you could tell he was busy, we did not feel rushed. He answered our questions so we could make an informed decision, and we subsequently made our way to Barbeques Galore. Once we entered, the greeting added to our experience with Brian. He was busy multitasking with different customers; however, he still took the time to acknowledge us and let us know he would be right with us. Customer service is 100% my thing. He set the expectation, and we appreciated that. Once it was our turn, Brian was very knowledgeable, reiterating the answers to our questions, and of course, we had many more that he was able to address. We were so impressed with the customer service and the store. There were so many items we were considering. We actually ended up buying an item that was not even on our mind, and I am so glad that we did. We enjoy spending time in our backyard, and this store will definitely see us again. Oh, the seasonings were also on point!

    I purchased an item advertised on Barbeques Galores website as Grand Hall 32-Inch Grease Tray…read moreP02717933C after searching for a grease tray for my Grand Hall M3206ALP grill. The tray delivered measures approximately 28 inches wide by 17 inches deep and does not fit my grill. My original tray is approximately 30 inches wide by 16 inches deep, with a 32-inch front handle. The company says my grill is discontinued and expects me to pay return shipping. That does not address whether the wrong item was shipped or whether the product was materially misdescribed. I asked the company to confirm the actual manufacturer dimensions, whether 32-inch refers to the tray or only the compatible grill size, and whether the item received is truly part P02717933C. These questions have not been adequately answered.I am requesting a prepaid return label, a full refund including original shipping charges, confirmation of the part number and dimensions, and correction or clarification of the listing. When I checked on the cost to return the item with USPS, they said the cheapest would cost over $70 and the item only cost $89+. So, I would effectively be getting less than $20 back for an item that Barbeques Galore's site suggested was the correct one, but it wasn't. I would think that Barbeques Galore would send me a prepaid return label, since it was their mistake. However, at each request to have them do so, their email customer service rejects my requests without answering my questions. Also, they refuse to allow me to bring the part to their Brea California branch, which is near me. This has been a waste of time and money with no satisfaction.

    Master Wood Recycler - furniture - Updated October 2026

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