Very satisfied with my carpet installation. CG was my sales person and she was awsome from the very…read morefirst interaction which led to a smooth transaction start to end. Not to mention she got me a earlier appointment which worked out perfect for me. I would shop here again.

Terrible experience, ordered custom rug in May 2024, told 4-6 weeks. After 8 weeks started…read morecontacting salesperson who was incredibly rude with no answer other than wait. 3 months after that contacted by manager that in fact, rug was in but they had a problem with the border. No one ever mentioned any issue, offered an apology just left me hanging with a charge for a very expensive rug. Would never shop with them again, overpriced, no customer service, treated poorly by everyone in store like I was an inconvenience after spending hours picking out a rug. I purchased multiple flooring types from them previously and was happy but this time was horrendous. Will never return.

We would highly recommend Casual Carpets for any and all flooring needs. Choosing flooring options…read morecan be a daunting process. Casual Carpets worked with us to clearly outline options and the process. Our pricing was more than fair and was provided up front- no surprises. Despite the affordability, there was no sacrifice in quality. Casual Carpets did an exceptional job with planning and executing installation. We were operating under time constraints, Mike worked with us quickly to ensure a timely and excellent installation. We couldn't be happier.

From the owner: I start out by coming to your project and measuring the floor plan and determining what you are…read morelooking for in a product that best suits your needs. My estimates are free. Then you can visit my showroom (appointment only) or I can bring samples to you. Once you have chosen your flooring, I, along with my associates, will install your flooring. As you can see, the same person is a part of every step of the process. I, Michael Stewart, have owned and run the business for 20 years and have 38 years of experience in the flooring industry. I stand by my product and my work by providing manufacturer warranties on the products and a one year warranty on the installation. When you call or email, you will get the same person from the beginning your journey until the end.

Tim was very prompt for our scheduled appointment. He…read morequickly assessed the carpet buckling we had and identified another area we had not noticed. His repair rate was very reasonable. The finished work was very good.

Tim did excellent work repairing two areas of damage in my carpeting. He is very pleasant, prompt,…read moreand does amazing work. I highly recommend him.

Wanted runner carpets for my stairs and was referred to this local family business. Aaron and his…read morefather, Ernie, were very responsive and made the entire transaction smooth and pain-free, producing a quote from telephone conversations and a video clip of the stairs to be covered. Unlike other companies, the installation is not done by a third party, but by experienced installers who work for them. The work was done efficiently and well. Would highly recommend in preference to national companies that advertise widely but do not execute well.

Super helpful (Aaron?). High quality, fair prices. Nice selection at various price points.read more

I needed an area rug and stopped in airbase carpet. They had a large selection and a friendly…read morestaff! I will be going back for all my flooring needs.

We have purchased various flooring from Airbase Carpet and Tile in the last 7 years. Tile,…read moremanufactured wood, etc. it's always been a great buying experience with staff and the pricing cannot be beat. We have not contracted with them for any installments since we use our local professional and live out of state. On one occasion we did return a product unopened because we over ordered. No problem! This is the only flooring store we use and it's fantastic for purchase and carry option. Highly recommend for any home or office needs. We have another room to remodel and will be back soon.

No returns at all even if the boxes are unopened. Even if the material is in stock. Very…read moreunfortunate and they should probably make this known. Lost out on a lot of business.

They were the best. I loved them. Polite, respectful, neat, efficient, and fast. They took care of…read morecleaning areas that they hadn't done at all.

The best possible experience with the most beautiful selection of rugs. The entire process from…read moreordering to delivery and installation is seamless. I highly recommend 99 Carperts

HIRE THEM! Julio was very communicative, quick, professional, and not pushy at all. I loved hiring…read morehim to install my stair runner. I got a quick quote which helped me decide immediately. He brought swatches to my place, measured, and was back the next week to install. He was quick and got it done in just a few hours. Highly recommend and would use him again in a heartbeat.

Eduardo and his team did a fantastic job on our hardwood floors! Scheduling was easy and the job…read morewas done quickly. Definitely recommend

Very responsive and easy to schedule with; fair prices. And quick work! Recommend supporting a…read morelocal business.

Kevin was great at communicating with me and answering all my questions. My floors are beautiful!read more

I had our first floor renovated in the house my grandparents bought in 1949. Underneath the dining…read moreroom and hallway carpet were the original floors made of Oak and Pine respectively. Floors I had never seen before until the renovation. The hallway floors also had tile on them which was underneath the carpet. Lucky all the floors were still in pretty good shape. My original kitchen contractor had pulled up the carpet and tile and sanded them. However, we parted ways before the job was done and I reached out to AC&T to do the floors because of their great reviews. It was true. Kevin amd his team are great! Kevin initially came out and looked at my floors, talked to me about what I wanted to do, made suggestions. The price for us was good and so we booked with them. We stayed in an airbnb for a few days while they worked on the floors because I was having them stained and we wouldn't be able to walk on them. The team came in and re-sanded all the floors including the steps and made them so much better. They also reinforced the steps and filled in any wood gaps all around. I was quite pleased with their work and would highly recommend to others. Kevin and his team are totally professional and get the job done.