I was late to my appointment a few minutes, but the receptionist smiled and was nice to me. They finished my engine shampoo and tire switchover a bit faster than expected, and sent me a text when they were done. The reception area was bright, and even had a gentle smell of clean. (I work with older individuals during this time of COVID, so this made me feel more safe.)
They know I am not from the area, so the status of my front brakes and lug nut was typed out on my receipt, so I could feel free to go to a mechanic closer to my house.
The customer before me was smiling and joking with the staff, so this must be how well they do business all the time. read more