Knowledgeable and honest. Whenever I bring my car in I know I can trust their recommendations and…read morethey aren't trying to up sell. No issues with all with any of the repairs.

Fair pricing on parts and service. Efficient and effective team works like a well oiled machine…read more They were able to find what the other shops missed. Vasco the owner and Bradford native is like the air traffic controller of this extremely busy 6 bay shop. The receptionist takes the order and details over the phone or in person (in person, in my case), when the vehicle comes in Vasco comes out and gets all the details, inspects it and he determines the likely cause with his extensive experience and relays this to the technician that will be working on it. There is no time spent scratching heads, they know their craft and execute it to perfection. Be prepared as it can be 2 weeks to get an appointment, but they and my vehicle were worth it! My Honda Element is a 2005 and I love my element, even though it's in great condition, they didn't mind that she was 'ahem' "mature" and over 200kms, they gave her the same treatment as the young cars and she runs like new! (so excited). Get the early appointment, come early and don't be late because they'll be a slew of customers behind you. They stand by their work after I mentioned a weld had been missed by a previous shop (they ask if they had done it they would have fixed it for free... Cool. Good to know!) Three other shops previously could not fix the issue, until this one - they knew exactly what and why it had happened, and how to fix it. If it happens to be an anomaly (like a transmission output sensor vehicle in limp mode on my dad's Chrysler 300) they will recommend a shop who can fix it. I like that they want the best and most efficient outcome for the customer and themselves. BTW they like baked goods :) (especially danishes) and are very appreciative if they come by the way of their desk. Hint hint. haha.

I had a check engine warning and drove straight to this great little shop the very next day the…read moreissue addressed and explained. these guys are busy but also the real deal in terms of communication and customer service. Great Experience

I have been going to Suter's for more than ten years and the owner, Les, is a very dedicated,…read moremotivated and honest worker. These qualities cannot be overlooked. Andrew, Ontario

Worst garage I've ever been to. No communication or customer service skills…read more Had a problem where I couldn't drive the car for more than 30 minutes without the entire power steering reservoir emptying completely, indicating some kind of major problem with the system. I had already taken my car to Canadian Tire, and they told me I needed to have about $1000 of maintenance done so I decided to think on it. My car is an older Honda and I was skeptical of putting any money into it at this point. Take my car to Hill San on Thursday. They replace a single line on the power steering system and give it back to me on Friday, telling me it's "fixed". I drive it home and by the time I get there the power steering reservoir was empty. I.e. they had fixed none of the major problem and I still needed to pull over and top it up every 30 minutes of driving. Stupidly I take it back to them on Wednesday of the following week, the earliest I could spare to not have a car for my job, WHICH IS ENTIRELY DEPENDENT ON HAVING A VEHICLE. They finish on Wednesday afternoon and tell me it is " fixed" again, no charge for the service this time. Oh gee, how kind of them, comping $5 in parts for the hours of my time and gas they wasted driving back and forth to the garage. (I live in Toronto, only came here on recommendation from my parents). I had my father pick the car up the second time and test drive it for 5 minutes to see if it was still leaking because I didn't trust them. Lo and behold, after 5 minutes of driving it is evident just by looking under the hood that once again, the leaking still hasn't been fixed. Why hasn't they tested it themselves before giving it back to me......? So once again, they have my car. Thursday morning they tell me it'll be $1000 to replace the entire power steering system. Wow. So what the idiot at Canadian Tire figured out in 5 minutes it took you almost a week. At this point my entire work week has been delayed and I'm going to have to work the weekend, all because no car. I agree to do it because I have no other choice. They tell me it'll be done at noon on Friday. I call them at 11:30. They say they are "halfway done" and it'll be finished by 2:30. I get a ride to Newmarket from the city for 2:30. I call them at 2:30 and they tell me oh sorry, they sent us the wrong part, it may not even be done today. They also said they knew at 10:30am that they had received the wrong part. And they neglected to tell me this when I called at 11:30, before I'd come up! Now it's 5pm and my car won't be done until some time Monday. I now have to make expensive arrangements to get my work done this weekend without a car. And to get to work on Monday. I have never had such a terrible experience with an auto garage. I will never be taking my car here again, nor could I ever recommend their service to anyone else in good conscience. Did I mention in this review that they had never called me once throughout this entire ordeal to let me know about the status of the work? They have still never once picked up the phone and called me. Update: It's Monday, and somehow a story I thought couldn't get worse did. So 10am I get a text saying the car is done, power steering system is in. My father picks it up and takes it for a test drive. It is v*I*b*r*a*t*i*n*g worse than rumble strips. They had broken the motor mounts during the installation of the power steering and just decided not to say anything. There is absolutely no way they didn't notice. My father brings it back and asks them to fix it. This is now the fourth time we have returned the car because of their incompetence. They fix one mount out of four, making the problem ~10% better. Now I have to take the car elsewhere to spend another ~$100 to have them replaced. And they unplugged the battery at some point, resetting the radio and I cant find the code to reset it. :/

I'm not usually the type to go through the trouble of writing an online review, but since the only…read moreother one about Hill-San that I've seen on Yelp (they seem to get more on their Facebook page) differs so greatly from what I've heard, I thought I'd voice another opinion. Anyway, my girlfriend's had some pretty bad experience car-wise over the years, often because she knows practically nothing about them--and people have taken advantage of that. So you could imagine her relief at finally lucking upon an honest group. She'd heard of Jason and Kerri-Lynn's son Nigel through a friend of a friend (both being from the New Tec area). When she first bought her old Nissan, he certified it, and when she experienced problems with it later, he even met her where she was to check it out and offer a recommendation. He told her that it could be one of two things, the first being fairly cheap, and the second potentially costing more than the worth of the car, and offered to take it in just to make sure (promising only to fix it if it was cheap and in her best interest). Since she absolutely needed a car, as she was then working two jobs to pay for school, he even lent her his own while hers was in getting fixed. He did the cam sensors, and tuned-up the brakes, updating her and getting the ok along the way. He even fixed a couple of blinkers for free. What I'm trying to say is from what she's told me, Hill-San went pretty above and beyond for her in terms of customer service. In an industry we're both generally pretty wary of to begin with, having not only someone you can trust, but with a personal touch, means we'll definitely be coming back.

We went in to order floor mats for my car. The guy working there agreed to look them up and call us…read moreback with a price (should have been somewhere around $250). He was very courteous and helpful. A couple days later, we stopped in again to see what he'd found as he never called. He acknowledged that he hadn't had a chance to find them yet, and was apologetic for having forgotten. He committed to calling us by the end of the day. That was about 2 weeks ago and we still haven't heard back. Suffice it to say that the new mats in my car were ordered elsewhere. My husband was also looking for pricing on a tonneau cover for his new truck which we never got either. They've lost our future business.

Best place to grab gear for your truck in Edmonton! Great…read moreservice and selection.

I was referred to this business for a a second opinion on brakes as my dealership wanted $2000 for…read morea brake job. Keith was very friendly and knowledgeable and let me know that I only needed rear brakes. They did the job right away at a much lower price. The parts were ordered, and delivered within minutes, as the parts store is in the same building. I am weary of car places as a female because we get taken advantage of, but DOK made me feel very comfortable and explained everything.

Booked an appointment 7 days in advance, Garage had my vehicle for 6 days to do an oil change and…read morebasic maintenance. I had to call them several times to check if the work was Complete. It wasn't, I'm writing this while waiting for them to finish. when I went to pick up my car I found they hadn't enabled service mode for the air suspension, before putting it on the hydraulic lift. claiming "they never do" and it's "been on the lift 5 times" - they reacted like me asking if they did due diligence was some sort of crazy ask. Really not impressed with the lack of a written quote, the 6 day holdover, the incomplete work order, and the clear miss on damaging my air suspension system. Disappointed for the price.

I went through Canadian tire, and a few other local mechanics. Midas had the part I needed in stock…read moreand was able to fix it same day whereas other places needed to order parts and wouldent be done for another week. Midas was so helpful, as I got my diagnostic done at another location, they only charged for the repair and with no hidden fees. John and everyone that works there are so knowledgeable, helpful and want to help for the right reasons! Highly recommend coming here for future car repairs.

Had a small issue with a rattling coming from under my car. The attendant put my car on the hoist…read more All it was, was a loose bolt on the heat shield. They fixed the problem with a smile and no charge and have a nice day. Excellent customer service. Will definitely return when and if I need repairs done down the road.

Great service and price. Was able to accommodate with short notice. Next time I need work done I…read morewill certainly be returning.

I have only good things to say about this newly found gem. I've done oil change, changed off winter…read moretires and fixed a bent rim at GT Precision Auto. The price is the best I can find in the neighborhood; owner Gorazd is professional, efficient and went extra miles to serve my needs. I will definitely come back for future services. And I'd highly recommend GT Precision to anybody who wants professional, fast, affordable auto services!

I brought my car in for a minor repair this week. It was done on time, on budget and I couldn't be…read moremore pleased. The staff is always professional and a pleasure to deal with. When I picked up my car it looked like it did 3 years ago when I got it from the dealership new. They deserve more than 5 stars.

Had a terrible awful experience in this location. My car was returned in worse condition than when…read moreI gave it in They changed their story several times and refused to take responsibility If you can use ANY other place for your auto work do yourself a favor and do that