I can't vouch for their auto repair skills, however, I can state that their prices for tires cannot…read morebe beat. Also, they are friendly and decent to deal with.

My fam had two cars. They both had some issues. Different issues. Over the course of several years…read more I will *always* go here. This' why: Customer Service: - Absolutely FANTASTIC. I'm very picky about customer service, especially when I observe how people treat my elderly parents (wanna see how good customer service is somewhere, see how they treat the elderly...). We've been served by both Jim and John, who I believe are the two proprietors, and they've *always* been exceedingly accommodating and understanding. *Case in point: One of our cars had a major problem. We called, and John offered to take a look at it, free of charge same day. He did, then explained how difficult it would be to locate and fix the problem (probably something with our power steering that would require taking out parts just to diagnose the actual problem), suggested that it probably wasn't worth paying to fix (13 year old car), *and* he topped up the power steering fluid so the car would run for at least another week. Which it did. This was amazing because: a) He didn't charge us anything. Period. b) All of this was business between just him and my 62 year old Mom, who needed convincing on what to do with the car (I was worried she would get taken advantage of, and I wasn't around to help her). c) He told me what kind of auto fluid I could buy if my Mom wanted to drive the car a bit longer while we buy a new one, where to pick it up, and that if I brought the car and fluid back, he would top it back up free of charge. I really don't know what else to say. They're always very busy with customers getting winter/summer tire changes, and we've never had payment issues or concerns (the times he actually charged us!).

My appointment was from 8:30-9am and the service technician arrived at 9:48am. He changed the…read morerotors and break pads and rushed the job. I went to work 15min after the service and 3 min in to my drive, I started smelling a burnt scent and started hearing grinding noise. I was advised that it was normal and sent me a video for the correct way to break in my break pads/rotors. I drove my car only short distances for the next few weeks and informed Uchanics that it is still making noises and the burning scent is still present. It turns out my calipers where seized. Due to the service tech rushing, he did not get to check the calipers. I got the rotors, break pads, calipers fixed at a different shop. This terrible experience happened in April. They've stopped responding to my emails and it is now September. I am still currently waiting for my reimbursement from Uchanics.

I have used this service for many years and I have never had a problem with the mechanics. They…read morehave come to my home, sunny or cold days, and have done the job very well. The mechanics were polite, and would clarifying any issues they say with the car. They were also very helpful in providing detailed suggestion on follow-up procedures. I have had brakes changes, rotors changes, oil changes, and even pre purchase car consultations completed by them.

What happened to their great service? I was presently surprise last year, but this happened…read more I had an appointment scheduled a month ago for Wednesday last week, they text me on Monday to say the appointment was rescheduled to Tuesday instead. I couldn't make Tuesday that week, that's why I scheduled Wednesday. They said they were going to be closed. Okay, reschedule me for next week, I can make Tuesday at 9:00am. I'll wait for my car because I'm coming in from Barrie. Okay, you're rescheduled. They text me on Monday to say I'm scheduled for Tuesday at 9:00am. Great. Tuesday comes, I'm there at 9:00am, nobody there to work on my car. 10:00am, still nobody to service my car. At 10:15 I decided enough was enough and asked for my keys, and left. What a waste of time. They just lost a return customer.

My car drove in for head gasket repair in April. Car has been there ever since...still waiting for…read morefix ..been a nightmare more detailed review has been posted on Google...smh

They are very friendly and efficient. Price is reasonable. They dont upsell you needlessly like…read moreother garages. Waiting time is decent and not too long. Would recommend and support smaller shops like this. Its hard to find mechanics to trust. Will come back.

PLEASE .....stay away from these crooks. Three years ago I…read moretook my car in regarding a noise from the front end of the car. They told me ,y shock absorbers needed as they were leaking oil and most people replaced both rear at the same time . They also told me I needed a steering shaft replaced. Well three year later the noise is still there ,Not a drop of oil from the shocks or steering rack They wanted $2000 and change. This is old school auto shop at its worst

I found them to be honest, courteous and not trying to up-sell. Tire changeover, oil change and…read morebalancing didn't have any issues. I had a "tire pressure low" warning on my Honda CR-V that turned out to be a false error message, no charge for the diagnostic. Prices are reasonable. The 3 stars is because I had a brake issue on my other car and they could not fix it. Replaced the rear pads and rotors, serviced the front and back but issue still remained. 3 different mechanics could not find the problem. Had to go to the dealer to have the front rotors machined, which got rid of the noise. (Also of concern, I was told that these rotors were not machinable). On the positive side, no additional cost was charged for looking at the brakes/servicing them 3 times, but I guess that should be the standard. Unfortunately will likely have to take my business elsewhere.

This auto shop really good. I had an emergency tire problem and the front desk rep, Stephen fit me…read morein to get my repair done. I'm really happy with their customer service and repair. I feel comfortable coming back for future auto services.

My 1995 Honda fuel lines/system had completely rusted out and leaking gas. I had tried 2 other…read moremechanics, but they could not find the parts. Guy worked around the issue by doing some creative re-engineering, and 1 year later there is no issue. The pricing was fair, and Guy's exprtise exceptional. I highly recommend G&D.

They are the best auto repair shop that I have used and their prices are very fair and they are…read morevery knowledgeable and professional. I wouldn't take my car anywhere else.

I will give them 5 stars , I had a serious alignment issue with my steering wheel (LS460L) being…read moreabout 45 degrees off center to the right . They did a good job on the alignment,(fixed the steering problem) showed me some other problems I wasn't aware of and reflashed my steering electronics for $100.00 + tax which is fair. My only regret is that I didn't find them earlier, I have been driving lexus for a long time and would never trust the dealer to touch my cars. My other mechanic who I have been going too for 10+ years is also good, but he doesn't necessarily specialize in lexus, he works on all makes and models. Will do business with them again forsure

Overall, my experience was mixed. I appreciated the communication, the willingness to explain…read moredifferent brake-part options, the reasonable scheduling, and the fact that the service was completed within the estimated timeframe. However, I was disappointed with how the damage to my vehicle was handled. While Basil did make an effort to reshape the plastic and restore it to roughly 90% of its original appearance, I wish there had been more accountability regarding how the damage occurred. More importantly, I would have appreciated some form of compensation or gesture toward the cost of the service, especially since the damage occurred while my vehicle was in the shop. I understand that mistakes can happen, but when you're paying to have someone work on a vehicle you value, I believe the shop should take responsibility when something happens during the service. A simple acknowledgement and meaningful effort to compensate the customer would have gone a long way toward maintaining my confidence in the business. The mechanical service itself was completed as promised and within the estimated timeframe, but the lifting-point issue unfortunately affected my overall impression and would make me more cautious about returning in the future. I hope T-Lex takes this as constructive feedback and puts more emphasis on proper hoist placement and accountability when a customer's vehicle is damaged while in their care. A few additional things I noticed: T-Lex specializes in Lexus, Toyota, Honda, and Acura, although they do service other makes as well. They also offer tire storage for approximately 8 months, and I would recommend confirming the exact storage terms and asking how the tires are stored. Their OEM pricing can also vary, as they explained that supplier pricing and tariffs can affect costs from day to day. Price is considerably.

Fast, Honest service. Not the cheapest, but reasonably priced. Do a good job of voicing pros/cons…read moreand communicating potential issues before they happen

They took me without an appointment. They were friendly and knowledgeable; however as past reviews…read morehave said, they aren't the cheapest. I paid the same here for an oil change as I do at Mr.Lube. & with Mr.Lube always sending me deals for $ off and free wipers, I probably won't come back here again for oil changes. They were fair and knowledgeable though and I would probably return for any major repairs I might need in the future.