A++++++ service. Been a customer since i was a wee one when my parents were original customers of…read moreAdam's Dad. Takes care of customers with the utmost respect and quality. Staff is fantastic, very personable and trustworthy mechanics. Will always be the best shop around!!

We've been taking our cars to Tirecraft Aurora for many years and highly recommend them (they were…read more"Go Auto", before). They only fix what needs to be fixed and do a good job diagnosing problems. I trust them enough that I sent my elderly parents and friends to them.

In anticipation of the winter/spring tire changeover, I ordered a new tire for to replace one of my…read more18" summers, as one of my tires had a bulge on the sidewall (which is a hazard) and also wanted to change over my 17" winter wheels/tires to 18" summer wheels/tires. I had called them up and spoketo Peter to see if he was busy and he had spots open so I drove up and had the work done while I walked across the street for a coffee and a bite to eat. When the work was done (20 mins),they placed my winter lug nuts in the box I supplied, winters in bags in my trunk, and handed me my bolt keys and car keys. Their customer service is nice and friendly. They have a clean shop with a waiting room that has a TV - remember it still is a tire and wheel shop so don't expect the Ritz Carlton. All in perspective here. I also ordered a new wheel to replace a cracked 17" winter rim a good month ago now, that order is still not in - but Peter controlled my expectations. Their supplier is a little behind in getting that part in, so the information was good to know.

First off, I want to say that this shop has great selection and as far as I know, the quality of…read moretheir work is good. I have been a customer for a many years and spent thousands of dollars on numerous sets of tires but I will no longer bring my business to Aurora Tire and Wheel. Besides the fact that the two main operators Jason and Peter don't seem to know what the other is doing, in the busy Winter Tire season, it seems like Jason no longer cares about people or the retail grind and is being outright rude to customers behind their backs AND to their faces. While I was waiting 3.5 hrs for tires to be mounted, I hear a customer come in mentioning that his tire was slashed and asked for assistance. As soon as he left the door Jason started complaining to the numerous customers in line about the customer asking for "air". The guy overheard this and came back in and started yelling a Jason as it was very rude and insulting. This gentleman had several sets of tires and spent thousands of dollars at this shop, much like myself. With my most recent experience, I had to make 4 separate trips to complete my transaction. 1 hour the first time to order the tires, 3.5hrs to have one set installed (they received 1 tire of the wrong size so they couldn't finish the job), another 1.5hrs where my wife had an appointment, and another final trip to settle the invoice because Jason didn't know how much Peter charged for the deposit to order the tires in when my wife was last in to pickup the last set of tires. When my wife went to pickup her tires (I had made the appointment with Peter) she spoke with Jason and he was very rude to her. My wife called me in tears saying that he made her feel like an idiot. After waiting in line and then being told in a room full of people "this isn't a pit stop! What do you expect!" when we had a scheduled appointment AND IT STILL TOOK 1.5 hours to mount 4 tires that were already installed on a set of winter rims. I called the shop and spoke with Peter and I let him know that this was no way to treat a lady, a paying customer, or a human being. Peter apologized and mentioned that there was a miscommunication. My wife was still in the store and I expected that someone would apologize to her and explain the mix up. NOBODY APPLOGIZED TO HER while she was in tears waiting for this shop to mount the tires on her car for 1.5 hours WITH AN APPOINTMENT! I have been a customer at this shop for years and I have worked in management and retail, and it seems to me like this shop no longer cares about their customers and all they see are dollar signs. It's sad that I try to support the small guy and they demonstrate a lack of regard for people's feelings, time, or that these customers are supporting them and their business. I don't expect stellar service from the big box or big brand locations, but I can assure you that I have never had such a miserable and humiliating experience at any other tire shop I have purchased from in the past and I suggest that if you don't want to be treated like a dollar sign, that you shop for tires elsewhere.

Very helpful. I came…read morein to have 2 tires fixed and they told me that there was only an issue with one on the tires. They also showed me exactly what was wrong with my tire, what caused it, and how to prevent it. I appreciate the service.

Tried to get hold of them for a week. No one answer the phone. Left voicemail, no call back…read more I guess they are not interested in new customers.

You will find that the quality of service is excellent. Experienced mechanics on your car make and…read morethe price of the service is fair. The staff is easy to talk to about the operation of your car. Try Midas and Tina, the owner, will get your car on the road quickly.

This is one busy place and for good reason. Tina will amaze you with her knowledge of vehicles and…read moreher honest advice. I found all staff very welcoming and helpful. Midas is more than mufflers, a go to place for any auto repairs. When you know something good you should share it, and I highly recommend this Midas location.

Not impressed with the Aurora location. I brought my car in for a seasonal tire change. The car…read morewas delivered back to me with one tire half flat and deflating before my eyes. I pointed it out and they took it back in, finding out that the valve was leaking. I was given two options: 1) replace it with a new valve and no sensor or 2) buy a new valve and sensor from them. Bottom line, there was nothing wrong with the sensor, and they could have just attached it to the new valve, which is what I had my new service centre do. Bunch of kids performing the work at this location and the staff are either clueless or unethical. Either way, won't get any more of my business.

My mother in law has been going to this location for years and really appreciates the work they do…read more I started going there for oil changes and general work. They don't pressure you to get work done. They will let you know what is suggested and if there are things that you should keep an eye out for. I appreciate that because often times I will stop going to local garages and I'm told that I need this work done. I wouldn't call myself a scholar of the mechanics of an automobile, but I'm pretty smart when I know something is wrong with my car.

Brought in a work van for an oil change and seasonal tire switch. Car was taken at appointed time…read moreand was completed within a reasonable time. Price is as one would expect. What wasn't done: 1) The oil indicator light was not reset...so the vehicle still shows it needs an oil change and the indicator showing how many kilometres over the recommended oil change is still accumulating from the previous oil change. 2) despite changing the snow tires to summer tires, the tire sensor was not reset. Hondas have a sensor on each wheel so the driver is aware when one of the tires get too low (a light appears on the dashboard). When it's not reset during a tire installation, the sensor light is activated on the dashboard and will stay on until it is reset. So...I now have 2 lights activated on my dashboard..one telling me I need an oil change, the other telling me all of my tires are low on air. These are basic things which should have been done...very disappointed in the quality of the service.

The staff at Goodyear have offered us great service since the day we moved to Aurora and needed to…read moreget a car in for service quickly on a Saturday. On several occasions they have offered us money saving options for car repairs, and have always done their best to get a job done when they say it will be for the estimate they have provided. I would definitely recommend them to anyone looking for reliable and honest service.