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GT Precision Auto

5.0 (2 reviews)
Closed 9:00 am - 6:00 pm

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Response time

50 minutes

Response rate

100%

Services - GT Precision Auto

Check engine light

Engine oil light diagnosis

Auto general diagnosis

27 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Auto fluids and filters maintenance

Fuel system cleaning

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

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Recommended Reviews - GT Precision Auto

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4 years ago

Great service and price. Was able to accommodate with short notice. Next time I need work done I will certainly be returning.

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9 years ago

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Aurora Tire & Wheel - michelin x-ice 3

Aurora Tire & Wheel

(13 reviews)

In anticipation of the winter/spring tire changeover, I ordered a new tire for to replace one of my…read more18" summers, as one of my tires had a bulge on the sidewall (which is a hazard) and also wanted to change over my 17" winter wheels/tires to 18" summer wheels/tires. I had called them up and spoketo Peter to see if he was busy and he had spots open so I drove up and had the work done while I walked across the street for a coffee and a bite to eat. When the work was done (20 mins),they placed my winter lug nuts in the box I supplied, winters in bags in my trunk, and handed me my bolt keys and car keys. Their customer service is nice and friendly. They have a clean shop with a waiting room that has a TV - remember it still is a tire and wheel shop so don't expect the Ritz Carlton. All in perspective here. I also ordered a new wheel to replace a cracked 17" winter rim a good month ago now, that order is still not in - but Peter controlled my expectations. Their supplier is a little behind in getting that part in, so the information was good to know.

First off, I want to say that this shop has great selection and as far as I know, the quality of…read moretheir work is good. I have been a customer for a many years and spent thousands of dollars on numerous sets of tires but I will no longer bring my business to Aurora Tire and Wheel. Besides the fact that the two main operators Jason and Peter don't seem to know what the other is doing, in the busy Winter Tire season, it seems like Jason no longer cares about people or the retail grind and is being outright rude to customers behind their backs AND to their faces. While I was waiting 3.5 hrs for tires to be mounted, I hear a customer come in mentioning that his tire was slashed and asked for assistance. As soon as he left the door Jason started complaining to the numerous customers in line about the customer asking for "air". The guy overheard this and came back in and started yelling a Jason as it was very rude and insulting. This gentleman had several sets of tires and spent thousands of dollars at this shop, much like myself. With my most recent experience, I had to make 4 separate trips to complete my transaction. 1 hour the first time to order the tires, 3.5hrs to have one set installed (they received 1 tire of the wrong size so they couldn't finish the job), another 1.5hrs where my wife had an appointment, and another final trip to settle the invoice because Jason didn't know how much Peter charged for the deposit to order the tires in when my wife was last in to pickup the last set of tires. When my wife went to pickup her tires (I had made the appointment with Peter) she spoke with Jason and he was very rude to her. My wife called me in tears saying that he made her feel like an idiot. After waiting in line and then being told in a room full of people "this isn't a pit stop! What do you expect!" when we had a scheduled appointment AND IT STILL TOOK 1.5 hours to mount 4 tires that were already installed on a set of winter rims. I called the shop and spoke with Peter and I let him know that this was no way to treat a lady, a paying customer, or a human being. Peter apologized and mentioned that there was a miscommunication. My wife was still in the store and I expected that someone would apologize to her and explain the mix up. NOBODY APPLOGIZED TO HER while she was in tears waiting for this shop to mount the tires on her car for 1.5 hours WITH AN APPOINTMENT! I have been a customer at this shop for years and I have worked in management and retail, and it seems to me like this shop no longer cares about their customers and all they see are dollar signs. It's sad that I try to support the small guy and they demonstrate a lack of regard for people's feelings, time, or that these customers are supporting them and their business. I don't expect stellar service from the big box or big brand locations, but I can assure you that I have never had such a miserable and humiliating experience at any other tire shop I have purchased from in the past and I suggest that if you don't want to be treated like a dollar sign, that you shop for tires elsewhere.

GT Precision Auto - autorepair - Updated May 2026

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